Order management and delivery

Fulfill orders faster and for less

From deep discounts on shipping to centralized order management—it’s all included in your Shopify plan.

Manage your inventory

Easy, accurate, seamless and real-time inventory control.

Fulfill your orders

Streamlined order fulfillment, no matter where you sell.

Buy shipping labels

Purchase and print discounted labels, negotiated by Shopify.

Process your returns

Make the returns experience seamless for customers.

Shopify Shipping

Boost profits with the best rates

That’s why 125+ million shipping labels are purchased on Shopify every year.

The image features a large truck in a cloud-filled sky, symbolizing the shipping industry. The truck is labeled with a logo for

Save up to 44%
on shipping rates

Shopify Shippingnegotiates industry-leading rates with top carriers like Sendle. Enjoy unlimited labels included in your Shopify plan.

我们平均储蓄$25,000 per month with Shopify Shipping. That's about $305,000 per year on shipping costs.

Snarky Tea

Jenni-Lyn Williams- Founder and CEO

Read the case study

How businesses like yours manage, fulfill, and deliver orders with Shopify

There’s no need for countless sheets and systems. You can fulfill every order from your admin with Shopify’s built-in capabilities.

This image shows a computer screen, featuring the shipping label bulk purchasing experience. The user is buying five labels at once, and sending the shipping information to the customer over email.order fulfillment and shipping label purchasing experience.

Manage orders from every sales channel, and ship products locally and internationally.

Track, manage, and replenish inventory from one spot.

Win customers with real-time tracking, flexible return policies, and self-serve returns.

Featured Merchants

Meet the brands putting
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Fulfillment

Streamline and speed up fulfillment

With powerful automations and a customizable orders dashboard, Shopify makes fulfilling orders quicker and more cost effective.

New

Smart order routing

Whether you're shipping from a few warehouses nearby or dozens around the globe, smart order routing prioritizes the optimal location to help you fulfill orders more efficiently.

End-to-end automation

From flagging high-risk orders to drafting shipping labels,Shopify Flowhelps you cut out time-consuming tasks with automated custom workflows.

Customized order management

Organizeordersfrom any sales channel by customizing columns, filters, sorting, and searching. Save these custom views to fulfill orders faster.
The image features a cell phone screen displaying an inventory management system, with a pair of sneakers beside it. The shoes are located near the bottom and above them there is a display bar of inventory quantities visible, including

Inventory management

Say goodbye to over- and underselling

Increase profitability by optimizing your inventory with Shopify. Know what products you have on the way from suppliers, what’s running low in stock, and what products you have plenty of to sell.

Post Purchase

Keep customers coming back

From package tracking to seamless returns, we’re not sure who will love the post-purchase experience more—you or your customers.

The image displays a computer screen with an open return request from a customer featuring jewelry items. There is a button at the top labeled

Self-serve returns

Increase brand trust and repeat purchases by letting customers initiate returns. Get visibility into incoming returned products to help inform inventory decisions.

Real-time order tracking

Customers can track en-route orders from the order status page orShop app. Previous orders are stored for easy reference in every customer account.

Built-in marketing tools

Set up upsell and winbackemail automationin just a few minutes to boost sales and customer engagement.

All features

Order management and fulfillment

Order management

Manage orders withFilter, sort, search, tag and add notes. Keep track of delivery status, making it easy to follow up on failed or delayed deliveries.

Smart order routing

New

使用不同的标准来确定和分配优先级orders to the optimal location withorder routing, whether you fulfill from your own locations, use a 3PL, or both.

Order index

View all your orders in one place.Organize ordersbased on criteria that help you fulfill and ship them sooner, such as delivery destination and method, fulfillment status, product SKUs, and more.

Fulfillment automations

Save time and reduce errors by automating and streamlining fulfillment processes withShopify Flow, a workflow automation tool.

Bulk printing and fulfillment

Create, buy, and printmultiple shipping labels, packing slips, and custom forms at once. Use bulk actions to fulfill, request fulfillment, or cancel multiple orders at the same time.

Custom saved views

Filter, sort, and select relevant columns for your order index so it’s custom to your business.Save your preferred viewsso they’re ready the next time you access your orders.

Order editing

Make your customer experience easy to manage and make fewer fulfillment mistakes with the ability toedit any orderbefore it’s shipped.

Draft orders

Create ordersand invoices from anywhere that can be emailed to your customers and paid for online or in person.

Manage subscriptions

Run your entiresubscriptionbusiness with apps that are built for Shopify.

Order analytics

Use theOrders pageto gather real-time insights. Always know how many orders are placed, open, fulfilled, delivered, and returned.

Order notifications

Give customers real-time visibility of their orders. Send order updates to customers automatically with theShop appor via email with brandedorder notification emails.

Local delivery and pickup

Allow local customers to choose betweenlocal delivery or in-store pickupat checkout, and easily manage those orders directly from your admin.

Split and merge

Usesplit and mergeto fulfill partial orders, fulfill items across multiple locations, and break large orders into multiple shipments.

Inventory management

Inventory tracking

Accuratelytrack and manageon hand, available, committed, unavailable, and incoming stock quantities in one place.

Multi-location inventory

Efficiently allocateinventoryacross up to 1000 warehouses, fulfillment centers, and stores.

Purchase orders

Track incoming inventory, get insight into your spending, and make better ordering decisions by creatingpurchase ordersfor your suppliers.

Transfers

Move inventorybetween warehouses and sales locations.

库存自动化

UseShopify Flowto automate inventory management tasks. Hide products on your site when they’re out of stock, get notified when inventory is low, and more.

Bulk inventory editor

Edit, customize, and manage inventory for multiple products across fulfillment locations at once withbulk editingactions.

Adjustment reasons

Assignadjustment reasonsto track changes to your inventory. Provide reasons such as “Damaged” or “Returned” to identify non-sellable items.

Inventory reports

Report on inventoryquantities and understand the value of your inventory.

Shopify mobile app

Use thebuilt in scannerto track and count quantities, receive transfers from suppliers and locations, and manage your inventory on your mobile device.

Shipping & delivery

运费

Choose the shipping strategy, model, and pricing that works for your business and easily integrate it withShopify Shippingor with your existing provider directly in Shopify.

Shipping carriers

Shopify Shippingoffers pre-negotiated rates and built-in integrations with trusted local and international carriers such as UPS, USPS, DHL Express, Canada Post, and more.

Shipping labels

Use Shopify Shipping topurchase and printup to 100 labels in bulk and work more efficiently.

Shipping insurance

得到200美元的嵌入式insuranceagainst damage, loss, and theft with each eligible label bought through Shopify Shipping.

Shipping label automations

Save time by setting up workflows toauto-draft shipping labels.

Presets

Apply a set ofsaved attributesto multiple orders at once, so you can save time and effort when buying shipping labels.

Packaging

Savepackagingpreferences for each carrier and fulfill orders more quickly with automatic package suggestions.

Local delivery and pickup

Let local customers chooselocal delivery or in-store pickupat checkout.

Shipping Analytics

Optimize your shipping strategy with a deeper understanding ofshipping costs and total savings over time.

Shipping labels page

Use theshipping labels pageto keep track of labels purchased and printed, create manifests, schedule carrier pickups, and track delivery status by label.

Returns & refunds

Customer self-serve returns

Let customers initiatereturnsfrom your online store and get visibility into incoming returned products.

Return rules

Set up a custom return window, restocking fees, and product-based and final-sale exceptions withreturn rulesto avoid ineligible returns.

Return policy

Create a flexiblereturn policyand display it clearly on your checkout footer to limit unnecessary returns and refunds.

Return management

Easily createreturns, track shipping, restock inventory and send automated customer notifications.

Refunds

Issue partial or fullrefundson canceled or returned orders.

Return status

Keep track of thestatus of returnsand see in progress and completed returns directly in the Orders tab.

Return reports

Usereportsto understand which products sell best and which get returned most often.

Sell more products with these additional tools

Explore other Shopify solutions to scale your business.

Analytics and reporting

Scale your business faster with built-in analytics and reporting.

Explore analytics and reporting

B2B on Shopify

Sell wholesale and DTC from a single platform, or even a single store.

Explore B2B

Start selling with Shopify today

Try Shopify for free, and explore all the tools and services you need to start, run, and grow your business.