Shopify Inbox
This page was printed on Sep 10, 2022. For the current version, visit https://help.shopify.com/en/manual/inbox.
Shopify Inbox creates a single mailbox for all your online customer interactions. Shopify Inbox lets you manage customer conversations, customize the chat appearance on your online store, create automatic responses, and view conversation analytics from your Shopify admin. Shopify Inbox is available on the web atinbox.shopify.com, and can also be downloaded oniOSandAndroidmobile devices.
Shopify Inbox lets you easily add chat to your online store, allowing customers to message you while they shop. You can also receive Inbox messages from customers using other messaging channels like Messenger. Shopify Inbox lets you view and respond to these messages from your desktop and mobile device.