Using passkeys

This page was printed on Jul 15, 2023. For the current version, visit https://help.shopify.com/en/manual/your-account/logging-in/passkeys.

Passkeys are a more secure replacement for passwords. They allow you to log in to an account without entering a password, but are safer and more efficient than a password. Using passkeys removes the possibility of forgetting and needing to reset a password, or entering the wrong password and becoming locked out of your account.

Using a passkey can help you avoid phishing scams, as well as having your password stolen.

You can add a passkey using any authentication method that you use to unlock your device, such as a fingerprint or face recognition, or a device PIN.

Passkeys can be synced across devices that are logged into the same platform. For example, if you create a passkey using an iPhone, then you can access the same passkey on your other Apple devices via iCloud. You can also use the same passkey on another platform byscanning a QR Code.

On this page

Create a passkey

  1. From your Shopify admin, click your profile >Manage account.
  2. ClickSecurity.
  3. UnderPasskeys, clickCreate a passkey.
  4. Authenticate by using any available authentication method that you use to unlock your device.
  1. From your Shopify admin, tap your profile >Manage account.
  2. TapSecurity.
  3. UnderPasskeys, tapCreate a passkey.
  4. If prompted, confirm that the account details are correct and tapContinue.
  5. Authenticate by using any available authentication method that you use to unlock your device.
  6. TapContinue.
  1. From your Shopify admin, tap your profile >Manage account.
  2. TapSecurity.
  3. UnderPasskeys, tapCreate a passkey.
  4. If prompted, confirm that the account details are correct and tapContinue.
  5. Authenticate by using any available authentication method that you use to unlock your device.
  6. TapContinue.

After a passkey is created, it's added under thePasskeyssection. In this section, you can check which passkeys are available across your devices. If a passkey marked asSynced across devices,那么它就会自动上可用其他德维克es that are logged into the same platform. If a passkey is marked asDevice only, then it's only available on that device.

Log in with a passkey

From theShopify loginpage, do one of the following:

Use the passkey icon

  1. Click the passkey icon in the email field to open an autofill dialog box.
  2. Click the saved passkey that you want to use. If you're prompted, then use your touch ID.

Use your email address

  1. Enter your email address and clickContinue with email.
  2. ClickLog in with passkeyand select the passkey you that want to use. If you're prompted, then use your touch ID.

Use a passkey from another device

  1. On your device, attempt to log in with a passkey.
  2. From your browser prompt, clickUse passkey from device with a camera,或类似的,然后按照屏幕上的指令s to display a QR code on the screen.
  3. Using your mobile device where your passkey is stored, scan the QR code.
  4. After logging in with another device, we suggest creating another passkey for your desktop to log in faster with passkeys.

From theShopify loginpage, do one of the following:

Use the passkey icon

  1. Tap the passkey icon in the email field to log in with a passkey.
  2. Tap the saved passkey that you want to use.

Use your email address

  1. Enter your email address and TapContinue with email.
  2. TapLog in with passkeyand tap the saved passkey that you want to use.

Use a passkey from another device

  1. On your device, attempt to log in with a passkey.
  2. From your browser prompt, tapOther options,” or similar, then follow the onscreen instructions to display a QR code on the screen.
  3. Using your mobile device where your passkey is stored, scan the QR code.

For more details, follow the instructions provided byApple.

From theShopify loginpage, do one of the following:

Use the passkey icon

  1. Tap the passkey icon in the email field to log in with a passkey.
  2. Tap the saved passkey you want to use.

Use your email address

  1. Enter your email address and TapContinue with email.
  2. TapLog in with passkeyand tap the saved passkey you want to use.

Use a passkey from another device

  1. On your device, attempt to log in with a passkey.
  2. When prompted to use your passkey, selectA different device.
  3. Using your mobile device where your passkey is stored, scan the QR code.

If you want to log in on a different device using the passkey stored in Chrome, follow the instructions provided byGoogle.

Delete a passkey

  1. From your Shopify admin, click your profile >Manage account.
  2. ClickSecurity.
  3. UnderPasskeys, clickRemovebeside the passkey that you want to remove.
  4. Authenticate by entering your Shopify account password, and clickRemove.
  1. From your Shopify admin, tap your profile >Manage account.
  2. TapSecurity.
  3. UnderPasskeys, tapRemovebeside the passkey that you want to remove.
  4. Authenticate by entering your Shopify account password, and tapRemove.
  1. From your Shopify admin, tap your profile >Manage account.
  2. TapSecurity.
  3. UnderPasskeys, tapRemovebeside the passkey that you want to remove.
  4. Authenticate by entering your Shopify account password, and tapRemove.

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