Resetting passwords

You can reset your login password if you forget it, or if you want to keep your account more secure. If you're thestore owner, then you can reset your own password and initiate your staff's password reset.

The steps to reset a password are the same with two-step authentication enabled.

Reset your forgotten password

  1. From the Shopifylogin page, enter your store address and clickNext.

  2. Enter your login email and clickNext.

  3. ClickForgot password?.

  4. Enter the email that you used to create your Shopify account.

  5. ClickReset password.

  6. You're sent an email with a link to reset your password. In the email, clickReset password.

  7. Enter your new password in theConfirm passwordfield.

  8. ClickReset password.

  9. Go back to your Shopifylogin pageand log in with your new password.

Change your password

  1. 从你Shopify管理员,点击你的用户名和一个ccount picture.
  2. ClickManage account.
  3. ClickSecurity>Change your password.
  4. The password-reset screen opens. Enter your current password and a new password.

  5. Enter your new password again in theConfirm passwordfield.

  6. ClickChange password.

  7. Go to your Shopifylogin pageand log in with your new password.

Reset staff passwords

  1. From your Shopify admin, clickSettings, and then clickUsers and permissions.
  2. Click the name of the staff.
  3. In theRESET PASSWORDsection, clickEmail instructions. The staff receives an email with instructions on how to reset their password.

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