Activating calculated shipping with FedEx

This page was printed on Jul 27, 2023. For the current version, visit https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers/fedex.

You can display shipping rates in your checkout that are calculated by FedEx. You need to set up your FedEx account, and then connect it to your Shopify admin.

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Requirements for activating calculated shipping with FedEx

To activate calculated shipping with FedEx, you need to meet the following requirements:

  • 你需要有自己的联邦快递账户。
  • Your store needs to be on the Advanced Shopify or Plus plan. If you're on the Shopify plan, then you can add this feature for a monthly fee or switch from monthly to yearly billing. For more information, contactShopify Support.

Step 1: Create your FedEx account

  1. Visit theFedEx websiteand create a FedEx account. Make note of the account number that you are assigned and make sure your billing address is correct.
  2. Log in to your FedEx account and follow the FedEx Web Services guide toget your production keys.
  3. Record the following information at the end of your registration process, because you will need this information to activate FedEx in the Shopify admin:
    • Authentication Key
    • Account Number
    • Production Meter Number

Step 2: Connect your FedEx account

To activate calculated shipping with FedEx, you need to connect your FedEx account to your Shopify admin.

  1. From your Shopify admin, go toSettings>Shipping and delivery.
  1. From theShopify app, tap the…button, and then tapSettings.
  2. In theStore settingssection, tapShipping and delivery.
  1. From theShopify app, tap the…button, and then tapSettings.
  2. In theStore settingssection, tapShipping and delivery.
  1. Add FedEx as a shipping carrier:
    • If you don't have any shipping carrier accounts added, then clickConnect carrier account, and then clickConnect accountnext to FedEx.
    • If you already have a shipping carrier account added, then clickManage carriers, and then clickConnect accountnext to FedEx.
  2. In theConnect FedExdialog, enter your FedEx credentials.
  3. Optional: If you've enabled FedEx SmartPost rates with FedEx, then enter your SmartPost Hub ID to show your negotiated rates at checkout.
  4. ClickSave.

Step 3: Test your carrier-calculated shipping rates

After you connect your third-party shipping carrier to your Shopify admin, you can test your account integration and preview calculated shipping rates for specific package types, sizes, and destinations within the Shopify admin.

The shipping rates that are displayed during testing are sample rates and might be different from the shipping rates displayed to your customers at checkout.

Steps:

  1. From your Shopify admin, go toSettings>Shipping and delivery.

  2. In theCarrier accountssection, clickTest accountnext to the carrier that you want to test.

  3. Select the package type, and then enter the size and weight.

  4. Adjust your origin and destination addresses. TheShip FromandShip Tofields use your default location information.

  5. Click测试速度sto view sample rates.

  6. Optional: Click theDetailstab to enter different package details.

  7. ClickClose.

Steps:

  1. From theShopify app, tap the…button, and then tapSettings.
  2. In theStore settingssection, tapShipping and delivery.
  3. In theCarrier accountssection, tapTest accountnext to the carrier that you want to test.
  4. Select the package type, and then enter the size and weight.
  5. Adjust your origin and destination addresses. TheShip FromandShip Tofields use your default location information.
  6. Tap测试速度sto view sample rates.
  7. Optional: Tap theDetailstab to enter different package details.
  8. TapClose.

Steps:

  1. From theShopify app, tap the…button, and then tapSettings.
  2. In theStore settingssection, tapShipping and delivery.
  3. In theCarrier accountssection, tapTest accountnext to the carrier that you want to test.
  4. Select the package type, and then enter the size and weight.
  5. Adjust your origin and destination addresses. TheShip FromandShip Tofields use your default location information.
  6. Tap测试速度sto view sample rates.
  7. Optional: Tap theDetailstab to enter different package details.
  8. TapClose.

Step 4: Set up carrier-calculated shipping rates

Set up your shipping rates calculated by FedEx to display them to your customers at checkout.

Steps:

  1. From your Shopify admin, go toSettings>Shipping and delivery.

  2. Next to the shipping profile where you want to add a shipping rate, clickManage.

  3. Next to the zone where you want to add a rate, clickAdd rate.

  4. SelectUse carrier or app to calculate rates.

  5. In the drop-down menu, choose the shipping service that you want to add calculated rates for.

  6. In theSERVICESsection, select the shipping methods from that shipping service that you want to provide as options for your customers at checkout.

  7. Optional: In theFUTURE SERVICES部分中,选择是否自动提供任何new services that the shipping service makes available.

  8. Optional: In theHANDLING FEEsection, add any handling fee that you'd like to be added to the calculated rate.

  9. ClickDone, and then clickSave.

Steps:

  1. From theShopify app, tap the…button, and then tapSettings.
  2. In theStore settingssection, tapShipping and delivery.
  3. Next to the shipping profile where you want to add a shipping rate, tapManage.
  4. Next to the zone where you want to add a rate, tapAdd rate.
  5. SelectUse carrier or app to calculate rates.
  6. Tap the shipping service, and then from the drop-down menu select the shipping service that you want to add calculated rates for.
  7. In theSERVICESsection, select the shipping methods from that shipping service that you want to provide as options for your customers at checkout.
  8. Optional: In theFUTURE SERVICES部分中,选择是否自动提供任何new services that the shipping service makes available.
  9. Optional: In theHANDLING FEEsection, add any handling fee that you'd like to be added to the calculated rate.
  10. TapDone, and then tapSave.

Steps:

  1. From theShopify app, tap the…button, and then tapSettings.
  2. In theStore settingssection, tapShipping and delivery.
  3. Next to the shipping profile where you want to add a shipping rate, tapManage.
  4. Next to the zone where you want to add a rate, tapAdd rate.
  5. SelectUse carrier or app to calculate rates.
  6. Tap the shipping service, and then from the drop-down menu select the shipping service that you want to add calculated rates for.
  7. In theSERVICESsection, select the shipping methods from that shipping service that you want to provide as options for your customers at checkout.
  8. Optional: In theFUTURE SERVICES部分中,选择是否自动提供任何new services that the shipping service makes available.
  9. Optional: In theHANDLING FEEsection, add any handling fee that you'd like to be added to the calculated rate.
  10. TapDone, and then tapSave.

Deactivate FedEx calculated shipping

If you no longer want to use calculated shipping by FedEx, then you can disconnect your carrier account from your Shopify admin.

Steps:

  1. From your Shopify admin, go toSettings>Shipping and delivery.

  2. In theCarrier accountssection, clickManage carriers.

  3. Next to FedEx, clickDisconnect account.

  4. In the dialog, clickDisconnect accountto confirm the deactivation.

Steps:

  1. From theShopify app, tap the…button, and then tapSettings.
  2. In theStore settingssection, tapShipping and delivery.
  3. In theCarrier accountssection, tapManage carriers.
  4. Next to FedEx, tapDisconnect account.
  5. In the dialog, tapDisconnect accountto confirm the deactivation.

Steps:

  1. From theShopify app, tap the…button, and then tapSettings.
  2. In theStore settingssection, tapShipping and delivery.
  3. In theCarrier accountssection, tapManage carriers.
  4. Next to FedEx, tapDisconnect account.
  5. In the dialog, tapDisconnect accountto confirm the deactivation.

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