Activating calculated shipping with Canada Post

You can connect your Canada Post account to your Shopify admin. After you connect your account, you can display shipping rates in your checkout that are calculated by Canada Post andbuy Canada Post shipping labels directly in your Shopify admin. You can use discounted shipping rates that you negotiate with Canada Post directly.

Requirements for activating calculated shipping with Canada Post

To activate calculated shipping with Canada Post, you need to meet the following requirements:

  • You need to have your ownCanada Post account.
  • Your store needs to be on the Advanced Shopify or Plus plan. If you're on the Shopify plan, then you can add this feature for a monthly fee or switch from monthly to yearly billing. For more information, contactShopify Support.
  • Your store needs to have a fulfillment location based in Canada.

Step 1: Connect your Canada Post account

To activate calculated shipping with Canada Post, you need to connect your Canada Post account to your Shopify admin.

Steps:

  1. Log in to theCanada Post websiteusing the username and password for your Canada Post account. If you don't have an account yet, then clickRegister nowinstead.
  2. On theWelcomepage, copy the username and password that appear in theProductionsection of theAPI Keystable. These are included in theKey Number. TheKey Numberincludes two parts, which are separated by a:. The first part is yourusername, and the second part is yourpassword. Make sure that you don't include the:character when you copy your username and password.
  3. From your Shopify admin, go toSettings>Shipping and delivery.
  4. In theCarrier accountssection, add Canada Post as a shipping carrier:
    • If you don't have any shipping carrier accounts added, then clickConnect carrier account, and then click连接帐户next to Canada Post.
    • If you already have a shipping carrier account added, then clickManage carriers, and then click连接帐户next to Canada Post.
  5. In theConnect Canada Postdialog, enter your account information (including the username and password that you copied from your Canada Post account):

    • Customer Number: The customer number of your Canada Post account.
    • Production Password: The password that's included in yourKey Number. You can find this in theAPI Keystable in your Canada Post account.
    • Production Username: The username that's included in yourKey Number. You can find this in theAPI Keystable in your Canada Post account.
    • 合同Number: The number for your contract shipping account.
  6. ClickSave.

If your store processes a high volume of orders, then you might need torequest an API rate limit increase from Canada Post. By default, the Canada Post API provides quotes for up to 20 shipping rates per minute. If Canada Post approves your request for an API rate limit increase, then your account can retrieve up to 400 shipping rates per minute.

Step 2: Test your carrier-calculated shipping rates

After you connect your third-party shipping carrier to your Shopify admin, you can test your account integration and preview calculated shipping rates for specific package types, sizes, and destinations within the Shopify admin.

The shipping rates that are displayed during testing are sample rates and might be different from the shipping rates displayed to your customers at checkout.

Steps:

  1. From your Shopify admin, go toSettings>Shipping and delivery.

  2. In theCarrier accountssection, clickTest accountnext to the carrier that you want to test.

  3. Select the package type, and then enter the size and weight.

  4. Adjust your origin and destination addresses. TheShip FromandShip Tofields use your default location information.

  5. ClickTest ratesto view sample rates.

  6. Optional: Click theDetailstab to enter different package details.

  7. ClickClose.

Step 3: Set up carrier-calculated shipping rates

Set up your shipping rates calculated by Canada Post to display them to your customers at checkout.

Steps:

  1. From your Shopify admin, go toSettings>Shipping and delivery.

  2. In theShippingsection, click the shipping profile that you want to add carrier-calculated rates to.

  3. Next to the zone where you want to add a rate, clickAdd rate.

  4. SelectUse carrier or app to calculate rates.

  5. In the drop-down menu, choose the shipping service that you want to add calculated rates for.

  6. In theSERVICESsection, select the shipping methods from that shipping service that you want to provide as options for your customers at checkout.

  7. Optional: In theFUTURE SERVICESsection, choose whether to automatically offer any new services that the shipping service makes available.

  8. Optional: In theHANDLING FEEsection, add any handling fee that you'd like to be added to the calculated rate.

  9. ClickDone, and then clickSave.

Canada Post shipping manifests

If you have a contract account with Canada Post, and when you connect your account and purchase labels using your own contract-based account, then you're required to provide a manifest to Canada Post.

Creating a manifest means that when you drop off your shipments, Canada Post can scan a single barcode on your manifest to accept your shipments, instead of scanning each shipment individually.

Each shipping label in the manifest must have the same shipping origin address and the sameShipping date.

If you can't add a shipping label with a past shipping date, then you need to void that shipping label and buy a new label with the correct shipping date.

Create a manifest

You can create a manifest directly from theOrderspage or using theShipping Manifests应用程序。

When you create a manifest, labels that meet the following conditions are added:

  • tracking is included in the label
  • theShipping dateis the same day that you’re creating the manifest
  • the label hasn’t been added to another manifest

To avoid issues with multiple manifests, it's best to create your manifest at the end of the day before you go to Canada Post.

Steps:

  1. Create a new manifest using one of the following options:
    • From theShipping Manifestsapp:
      1. From your Shopify admin, go toApps>Shipping Manifests.
      2. ClickCreate manifest.
    • From theOrderspage:
      1. From your Shopify admin, go toOrders.
      2. ClickMore actions>Create manifests.
  2. Select the fulfillment location. All available shipping labels from the fulfillment location will be added to the manifest.
  3. ClickCreate manifest.
  4. Click打印清单.

Reprint a manifest

你可以转载一个清单后6个月哟u create the manifest.

Steps:

  1. From your Shopify admin, go toApps>Shipping Manifests.
  2. Click the manifest that you want to reprint.
  3. Click打印清单.

Deactivate Canada Post calculated shipping

If you no longer want to use calculated shipping by Canada Post, then you can disconnect your carrier account from your Shopify admin.

Steps:

  1. From your Shopify admin, go toSettings>Shipping and delivery.

  2. In theCarrier accountssection, clickManage carriers.

  3. Next to Canada Post, clickDisconnect account.

  4. In the dialog, clickDisconnect accountto confirm the deactivation.

Getting support

If you're having issues with your Canada Post account setup, then you can visit theCanada Post Support pageto contact Canada Post.

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