Resources for businesses impacted by COVID-19

If your business is impacted by measures aimed at limiting the spread of COVID-19, then you might be considering making changes to your business or moving to an online store.

您可以使用以下资源了解to set up an online store, communicate with your customers, and deliver your products. If you're new to Shopify, then start bysetting up a free trial.

Read more aboutShopify's COVID-19 response.

Sell in an online store

• Get started
• Add your store policies
• Sell digital gift cards
• Add images, videos, or 3d models to products
• Customize your online store theme toadd a size chart to products
• Offer an automatic discount or create a discount code
• Improve SEO
• Explore apps in the Shopify App Store that help you tomove your offline store online.
• Explore apps in the Shopify App Store that help you to increase your online sales throughmarketing,upselling, bundling, and pre-orders.
• Hire a Shopify expert to help you to move online, or to expand your online presence. Learn more about hiringShopify Experts.

Communicate with your customers

• Learn more aboutonline customer service strategies
• Chat with customers usingonline store chatfor Shopify Inbox, or through Facebook with theMessengersales channel
• Install a third-partycustomer loyalty appfrom the Shopify App Store
• Explore apps in the Shopify App Store that help you tostay in touch with your customers.

Deliver your products

• Plan your shipping strategy
• Sell services or digital products
• Set up in-store or curbside pickup for online orders(eligible stores only)
• View a list ofshipping carrier status pages
• Exploredelivery and pickup appsin the Shopify App Store. These apps can help you to coordinate shipping and arrange local pick-ups and drop-offs.
• Hire a Shopify Expert to help you to set up the right delivery and shipping options for your store. Learn more about hiringShopify Experts.

COVID-19 tutorials

• Add a bannerto let customers know how you are adapting your business due to COVID-19.
• Create a store policy specifically for COVID-19to set customer expectations around shipping or to reduce support emails.
• Move your offline store online.
• Offer virtual shopping experiencesto connect with your customers.
• Offer local delivery.
• Get your store ready for selling in international markets.

Other resources

• Shopify's COVID-19 response
• Shopify Community COVID-19 discussions
• Shopify changelog
• Learn more about hiringShopify Experts.