Tag- you’re it.
The digital game of hide-and-seek you find yourself in will soon force you to decide between the lesser of two evils; abide by the wishes of your prospects and customers and stop showing them advertisements or ignore their wishes and overpower them with technology that forces your ad upon them.
Heck of a choice, huh?
Millions ofonline shoppers are using digital ad blocking technology to hide from the ads you desperately want them to see; the very ads that, in part, dictate whether you remain in business.
No worries though, right?
You now have the ability to counter and seek out these prospects and customers with technology designed tocircumvent ad blocking toolsand serve your ads anyway.
有benefits and consequences to each choice.
So what’ll it be?
Respect the will of those using ad blockers and risk watching your revenue growth whither.
Or punch through the ad blockers and risk angering the very people with whom you’re trying to earn trust, business, and a future.
Sounds like a high-risk no-win situation, right?
Remember though, you’re“It”in this adult version of a childhood classic and you’ll be forced to take sides and tag someone if you want to win.
As usual though, there’s another option; one that could actually position you not only to survive this dangerous game but also thrive:
Use data to determine the appropriate strategy for segments of your target audience and convert users you’d otherwise not reach while simultaneously reducing cost per message by not showing ads to people who refuse to view them or are unlikely to convert.
So what exactly do you need to consider prior to making a data driven smart decision?
Before we lay out your three options in detail and how to determine whether partnering with publishers or ad-tech concerns that use unblocking technology is right for your target audience, each of the parties involved deserve a turn at the microphone to make their case.
The Ad Blocking Boom
The ad blocking boom is certainly not in its infancy.
As thedo-not-track movementgained momentum andresearch revealedat least one-third of all internet users routinely delete the cookies on which marketers rely to target relevant ads, demand for digital ad blocking technology surged as well.
For instance,the prominent ad blocking firm Eyeosays its Adblock Plus browser extension has been downloaded more than 300-million times and is the most popular in the world.
Image via:Adblock Plus
For some perspective, a joint research project conducted byAdobeand ad unblocking technology providerPageFair, revealed that the ad blocking community was growing rapidly by the second quarter of 2014.The research indicatesthere are 144-million monthly active Adblock users globally, or nearly 5-percent of all internet users.
Not so bad with a bit of perspective, right?
Consider then thatthe reportalso says the number of people using ad blocking technology has increased 69-percent over the last 12-months.
Besides user growth, it’s also important to look at this boom from a different angle.
The ad unblocking technology providerSecret Mediaestimates inthis white paperthat on average 20-percent of all digital media ads are being blocked.
Image via:Secret Media
A separate analysis, conducted by ad unblocking firmPageFair, suggests13.6-percent of the ads shown in the U.S.are blocked.
These are figures sure to impact marketers as theydemand third party ad viewability verificationfrom publishers with whom they partner.
Ad Blocking’s Impact
You’re likely familiar with the worn out gripe from publishers; that the analogue dollars they once earned from advertisers have been replaced by digital dimes.
It’s why the block or don’t block debate only intensifies when viewed through the prism of digital’s share of the online advertising pie.
Research firmeMarketerestimates the total digital ad spend will top 160-billion dollars this year and account for a quarter of the overall media advertising spend.
Image via:eMarketer
As the shift accelerates, ad unblocking technology providers argue ad blockers are a threat to the livelihoods of publishers with advertising-based business models. Not only do publishers lose money when ads are blocked, but the technology can alsodiminish the frequency and reachof your ads.
In other words, critics argue ad blocking jeopardizes the free web.
For instance, ad unblocking technology providerPageFairestimates that Google, which serves display and search ads,lost $6.6 billion dollars in revenuedue to ad blockers in 2014.
While Google doesn’t appear to beall that upsetby this because it actuallypays ad blocking firmsto let some of its ads slip past ad blockers, don’t expect the ad blocking trend to dissipate as the technology gets ready to go mobile and is backed by other tech titans.
Apple, whose Safari browser has a25% share of themobile browsing market, recently announced it will allow iPhone and iPad usersto block adswith third party extensions.
The ad blocking arms race is on and mobile is the next target.
The Rise of the Blocker Blocker
Besides arguing that ad blocking阻碍发展of independent online media, firms likeSecret Media,which provides technology that circumvents ad blockers, argue the practice is wrong because current blockers do not distinguish between intrusive ads and high quality ads.
Other ad unblocking providers likePageFair, suggest their tools have been designed to protect the future of the free internet.
Image via:PageFair
The effort appears to be gaining traction.
An ex-Google executive, Ben Barokas, recentlyraised $10 million dollarsto start a venture that offers publishers a variety of ad blocking solutions.
While the firm,Sourcepoint, does offer technology that allows ads to bypass ad blockers, it also provides publishers with a range of choices they can use to monetize their sites.
For instance, when the company detects a web browser is using ad blocking technology it allows publishers to display a message notifying the user thatads pay for the contentthey’re viewing and asks the user to stop using the ad blocker.
Or, Sourcepoint also allows publishers to ask users to pay for the content they want to view just as UK newspaper The Guardian did recently:
Image via:商业内幕
The idea is to provide options and allow the user to decide how content creators are paid rather than immediately defaulting to technology that prevents ad blockers from working byencrypting ads and scrambling URLsjust as a page is being loaded.
Turns out, giving users compensation alternatives to outright ad blocker workarounds may also improve the experience they have on a particular page.
Besides removing native ads and sponsored content, unblocking technology providerSecret Mediasays testing reveals ad blockers can alsodistort the way sites lookand prevent non-advertising elements such as content sharing and recommendation widgets from appearing.
Image via:Secret Media
Even worse, if you thought you might be able to hide from all of this by shifting a portion of your budget to ads displayed inside applications, a spot notoriously immune to ad blockers, think again.
An Israeli startup isdeveloping technologythat allows mobile network operators to block ads from being displayed inside apps or browsers before they ever get to a mobile phone.
Remember, I mentioned earlierresearch from PageFairindicates Google is losing billions of dollars in revenue due to ad blockers.
So what does Google co-founder and CEO and Larry Page suggest advertisers do about ad blocking equipment?
At the company’s 2015 annual shareholder meeting Page advised, “I think part of it is the industry needs to get better, producing ads that are less annoying and that are quicker to load.”
不幸的是,除了没有提到谷歌minimizes the financial impactof ad blockers by paying blockers to allow Google’s ads to pass through unscathed, Page also oversimplifies the challenge facing marketers.
While being less annoying and creating ads that load faster are important, there are a myriad other considerations to take into account.
So how do you navigate a world seemingly out to keep you from serving ads and growing your business?
Before we examine a hybrid option that uses data to dictate whether to override the ad blockers being used by certain segments of your target audience, let’s examine each of the two obvious alternatives; the one where you allow the ad blockers to prevent your ads from being served and the other which enables you to blast through the blockers and serve your ads regardless.
Option 1: If You Allow Your Ads to be Blocked…
You may actually still be able to show your ads, or at least a portion of them, to your target audience.
The problem is, at least if you’re a larger organization, it’ll cost you.
We’ve mentioned several times thatGoogle pays the maker of AdblockPlus to allow some of the company’s ads to sneak past the ad blocker.
这是它是如何工作的;Adblock Plus维护一个“Acceptable Ads” program它费用比较大anies a fee to in return for certain ads being whitelisted.
These are often search ads.
Whitelisted ads are allowed to slip past Adblock Plus and are served to users who have downloaded the extension.
The Wall Street Journal Germanycites sources that indicate Google paid the maker of Adblock Plus approximately $25 million dollars to whitelist its ads.
Google doesn’t appear to be alone.
Microsoft, Amazon, and Taboolaalso reportedly pay hefty sums of money to have their ads whitelisted.
Critics have labeled the practice asextortion, blackmail, and racketeering.
However, the maker of Adblock Plus defends the practice and says no one canbuy their wayonto the list. In fact, the company says whitelisting is actuallyfree for small and mediumweb sites and blogs. Plus, the company says itwhitelists 90% of applicantsin the “Acceptable Ads” program for free.
Interested in trying to get your ads whitelisted?
First, you need to understand what types of ads are acceptable.
Here’s a rule of thumb; check your creative juices at the advertising door!
In other words, no pop-ups, attention-grabbing images, or animation.
Here’s a completelist of the rulesregarding acceptable ads.
Beware, even if you’re accepted to the program, Adblock Plus users can still opt to block whitelisted ads by adjusting their settings.
You can apply to be whitelistedhere.
Pros for Option 1:
- You’re respecting the wishes of your ad blocking prospects & customers
- You save money not showing ads to people who say they don’t want to see them
- You may still show acceptable static search-like ads that can drive conversions
Cons for Option 1:
- You abide by the will of prospects & customers at the expense of growing your business with digital ads served where and when you choose
- Choosing to serve whitelisted ads hamstrings your creativity & and potentially reduces the effectiveness of accepted ads
- Whitelisting may disappoint if search ads do not convert for you or are less effective in achieving your marketing objectives
Option 2: If You Choose to Circumvent Ad Blockers…
You must weigh the risk associated with violating the wishes of those who are blocking adsagainst the likelihood the ads will actually generate incremental sales.
Before we dive into the data necessary to make an informed choice, let’s first appease your lawyers; punching through an ad blocker is legal as software israrely outlawed.
However, European opposition opposed to ad blocking suffered a legal setback recently.
Eyeo, the maker of Adblock Plus, is on a legal winning streak. It hastwice successfully defended itselfin German courts after legal action brought by publishers and broadcasters.
Interested in bypassing ad blockers and serving your ads anyway?
If so, a smart marketer will identify exactly what it is that’s causing the ad blocking boom.
What specifically is it about digital ads that annoys, angers, or otherwise upsets people who risk not being able to consume the content they love for free by blocking the very ads that subsidize it?
What do they hate?
The types of ads being blocked,according to an Adblock Plus survey of 1,584 people, are generally perceived as annoying, intrusive, and irrelevant:
Image via:Eyeo
Why do they block?
Besides disliking ads that prevent them from consuming intended content,一项调查显示of an undisclosed number of Adblock users indicates 30% install blockers to remove a specific subset of ads they don’t want to see:
Image via:Adobe & PageFair
There’s also a contingent that says it has no desire to see any ads at all thoughPageFair claimsthe figure is approximately 45% while Adblock Plus estimates 21% prefer to block all ads.
Pros for Option 2:
- Opportunity to convert people who otherwise might never have been exposed to your offering
- Legally serve the ads when, where, and to whom you desire
- Create pop-up ads, use images, or animation that may be more likely to garner attention
Cons for Option 2:
- Disobey the wishes of the ad blocking user and anger them to a degree that makes it nearly impossible to convert them via other means
- Waste money on ads users clearly told you they did not want to see
Option 3: If you choose a hybrid strategy...
That is based on analytics data you have as well as customer survey data you can easily get, you’ll know for sure whether to override the ad blockers, accept them as a part of your marketing future, or a little of both.
Now that’s truly a hybrid strategy!
You may actually be able to enjoy the best, or at least avoid the perils, of both the blocking and unblocking worlds; to serve targeted ads that do not annoy and actually convert prospects you otherwise would not have reached.
So what must you know to accomplish this?
To tailor a digital advertising plan that converts those who use ad blockers, those who don’t, and those who are in between, go beyond the survey data we’ve highlighted thus far.
Probe your target audience and contrast the data with what we already know about blocker adoption:
Question:Do your prospects and customers use ad blockers?
Insight:Measure how many of your web site visitors are blocking ads withthis audit tool, which was actually designed for publishers, and you’ll get a rough estimate you can compare with the41% of U.S. users between the ages of 18-29who use ad blockers.
Image via:PageFair
Question:Does your target audience really hate pop-up ads?
Insight:Research suggests the majority do however consider the similar self-promotional pop-up opt-in lightboxes,like the one in this case study done over the course of eight months, which may be annoying but can actually boost conversions by 1,375%.
Image via:Crazy Egg
Question:Who are your customers?
Insight:Research fromAdobe and PageFairindicate males and younger people are most likely to use ad blocking tools.
Image via:PageFair
Question:Where are your customers?
Insight:Ad blocking,according to the same study, is widespread in western economies and growing rapidly in parts of Asia and South America.
Image via:PageFair
Question:Which browsers are your customers most likely to convert on?
Insight:While available on all desktop browsers,the study在这些th表明广告阻滞剂最受欢迎at require end user installation like Chrome and Firefox.
Question:What types of ads convert your customers?
Insight:ThePageFair researchsuggests 67% of Adblock users expressed some interest in viewing text and still image ads but reject pop-up, non-skippable, or full screen ads that cover the entire application.
Image via:PageFair
How do you turn all of this into a strategy?
Only after you identify which segments of your audience are likely using ad blockers and compare the characteristics of those segments against the broader survey data can you answer these questions:
Is the use of ad blocking among my target audience pervasive?
Is ad blocking costing me enough money to risk circumventing the blockers?
Might it be cheaper to simply acquire new traffic to replace the traffic lost to ad blocking?
Do the demographics & preferences of my target audience indicate it might forgive punching through an ad blocker?
If so, with what type of ad is my audience most likely to engage?
If not, are there other ways to cost-effectively reach the audience?
If you have an ad blocking problem, the data will help you determine which ad blocking members of your target audience, people who otherwise would never convert, might be willing to engage with your ad. Conversely, the data will also prevent you from wasting money serving ads to those you have little or no chance of converting.
Conclusion
Ad blocking is on track to hit50% penetrationin the U.S. by 2018.
It may not be costing you substantial revenue today, but it’s something you’ll likely be forced to address in the future.
Especially when you consider80% of the people surveyed in the PageFairresearch project said they were unwilling to pay for ad-free content.
It means advertising, at least for now, is the backbone of the free web.
Besides growing your email list so you have a communications pipeline with your customers, learn all you can about their specific advertising preferences.
The data you acquire today will help determine whether to block the ad blockers tomorrow.
Tag- you’re it.
About The Author
Nick Winkler is a contributor to the Shopify Plus blog. He helps individuals & organizations generate new leads, make more money, and ignite growth with story. Get more from Nickhere.
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