Set up Shop and turn first-time buyers into lifelong customers
The integrated experience loved by over 100,000,000 shoppers worldwide
The Shop channel is your control center for increasing customer lifetime value.
- Enable features for a better cart-to-home experience
- Customize your store and inventory on the Shop app
- Create marketing automations and track your performance
Stay connected with the Shop ecosystem
Shop supports your customers and your growth at every point of the shopping journey.
01— Shop Pay
Convert more sales, faster
Make the most of your hard-earned traffic. Mobile checkouts convert 1.91x higher with Shop Pay, the fastest growing, highest converting, accelerated checkout on the internet.
02— order tracking
Build transparency and trust
Shop shares accurate order tracking updates with your customers automatically to save you time and money on customer support.
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Give customers the answers they want in real time and on-demand. Shop sends ~4 push notifications per order and lets customers view their deliveries on a live map.
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Notifications bring customers back into the app for recommendations from your store. That's why customers who track with Shop are 11% more likely to repurchase within 30 days of their last purchase.
03— shoppable moments
Drive repeat sales, sooner
Now you can greet your customers with shoppable moments every time they tap into the Shop app.
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Make the most of the 30-day period when customers are more likely to repurchase. Automatically share an offer on your customers’ next purchase—the moment their current order ships.
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Shop recommends your products to existing customers and store followers every time they view a current order—about 8 times between checkout and delivery.
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Feature new arrivals, trending items, and deals from your catalogue. Products on Shop receive a 9% click-through from your customers and store followers.
04— discovery
Increase awareness
Help existing customers find your new releases and lesser-known products. And let Shop create impactful introductions to millions of engaged shoppers near and far away.
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Connect with shoppers in your area for faster in-app purchases and smoother in-store and curb-side pick-ups.
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Be featured on Shop’s curated lists and get discovered by community-focused shoppers who share your values.
Create your integrated mobile shopping experience