Shopify Shipping with USPS

If you're shipping from a location in the United States, then you canbuy Shopify Shipping labelsfrom USPS. You can ship your packages domestically and internationally.

The shipping rates that you are charged are based on Shopify's account with USPS.

Domestic shipping with USPS

You can ship domestically within the United States with USPS using the following mail types:

Package requirements for USPS domestic shipments

The maximum values that USPS allows for domestic shipments are the following:

• maximum weight is 70 lb (31.75 kg)
• maximum girth and length combined is 108 inches (274 cm)

For more information about package requirements, refer to theUSPS website.

Domestic prohibited goods and hazardous materials

Shopify Shipping does not support the shipping of hazardous materials (HAZMAT) or USPS prohibited goods. As the shipper, it's your responsibility to understand and comply with all USPS regulations and guidelines. While USPS allows some HAZMAT to be shipped following their rules and regulations, shipments containing these items are prohibited through Shopify Shipping and must be shipped through USPS directly.

For more information on domestic prohibited goods and HAZMAT, refer to theUSPS Domestic Shipping Prohibitions, Restrictions, & HAZMAT page.

International shipping with USPS

You can ship internationally with USPS using the following mail types:

Package requirements for USPS international shipments

The maximum values that USPS allows for international shipments vary per destination country. To find the maximum package values, go to theUSPS Index of Countries and Localitiespage, and then select your shipment's destination country.

International prohibited goods and hazardous materials

Shopify Shipping does not support the shipping of hazardous materials (HAZMAT) or USPS prohibited goods. As the shipper, it's your responsibility to understand and comply with all regulations and guidelines for the USPS, US, and the destination country you are shipping to. While USPS allows some HAZMAT to be shipped following their rules and regulations, shipments containing these items are prohibited through Shopify Shipping and must be shipped through USPS directly.

For more information on international prohibited goods and HAZMAT, refer to theUSPS International Shipping Prohibitions & Restrictions page.

Getting your products to USPS

You can drop off your products at aUSPS drop-off locationor schedule a pickup.

Schedule a USPS pickup

Pickup times are based on the time zone of the pickup address. Any pickup times are estimates and depend on traffic, weather, and pickup address.

Pickups from USPS are free unless you want to specify a pickup time. Free pickups can be scheduled at any time during regular mail hours. It costs 24 USD to select the time of day for the pickup. Each pickup needs be scheduled separately through USPS.

For any assistance with scheduling a USPS pickup,contact USPSor call 1-800-ASK-USPS (1-800-275-8777).

Steps:

1. From your Shopify admin, go toOrders.

2. To schedule a pickup, do either of the following:

   • To schedule a pickup immediately after you purchase a shipping label, in thePackage pickupsection, clickSchedule USPS pickup.
   • To schedule a pickup for an order that was fulfilled with USPS, open the order, click the...icon, and then clickSchedule pickup.
   • Schedule a pickup directly fromUSPS's website.

3. Complete USPS's pickup form.

You can view your scheduled pickups from theOrderspage in your Shopify admin.

如果司机不出现在你的照片kup, then call USPS at 1-800-PICK-UPS (1-800-742-5877) with your pickup confirmation number. You can find your pickup confirmation number in theorder's Timeline.

Cancel a pickup

To cancel a USPS pickup, do one of the following:

• VisitUSPS's pickup scheduler, and then clickModify an Existing Pickup.
• Contact USPS at 1-800-ASK-USPS (1-800-275-8777).

Included USPS insurance coverage

Shipping insurance typically covers damaged and lost items, and lost shipments.

The amount that your shipment is insured for depends on the shipping service that you're using.

The following shipping services have liability coverage:

• Ground Advantage (up to 100 USD)
• Priority Mail (up to 100 USD)
• Priority Mail Express (up to 100 USD)
• Priority Mail International (up to 200 USD)
• Priority Mail Express International (up to 200 USD)

You canadd more shipping insurancewhen you buy a shipping label.

Signature Confirmation

You can set your shipments to require a signature upon delivery by addingSignature Confirmationwhen youbuy a shipping labelfor your order.

Shipments that use Priority Express Mail include Signature Confirmation by default. You can also pay 2.60 USD to addSignature Confirmationto the following USPS mail types:

• First Class Package Service
• Priority Mail
• Parcel Select Ground
• Media Mail

You can learn more about Signature Confirmation atUSPS extra servicespage.

Shipping date

You can set a shipping date for your order. The date that you choose will print on the shipping label.

Order free shipping supplies

You canorder free shipping suppliesdirectly from USPS. You need tosign up for a free USPS accountto receive your supplies.

Cubic Pricing with USPS

USPS offers discounted rates for packages, envelopes, and soft-packs on Priority Mail and Ground Advantage shipping services. Consider using Cubic Pricing if you typically send small and heavy products, such as weights or coffee beans.

Review the following table to learn more about maximum shipment size values for USPS Cubic Pricing:

Calculating Cubic pricing

USPS offers separate Cubic Pricing for packages, soft-packs, and padded envelopes. You can add small boxes to an envelope as long as the envelope keeps its flat shape. Expandable envelopes don't qualify for the envelope pricing and need to use cubic pricing for packages.

回顾下表学会它te the volumetric size of your shipment:

USPS shipping manifests

If you have multiple shipments to give to USPS, then you can create a shipping manifest that links all your shipments together in a single barcode. USPS also refers to these shipping manifests asShipment Confirmation Acceptance Notice forms, or SCAN forms.

Creating a manifest means that when USPS comes to collect your shipments, or when you drop off your shipments, USPS can scan the single barcode on your manifest to accept your shipments, instead of scanning each shipment individually.

Each shipping label in the manifest must have the same shipping origin address and the sameShipping date.

Considerations for creating shipping manifests

Review the following considerations when creating shipping manifests:

• Each shipping label in the manifest must have the same shipping origin address and the sameShipping date.
• Shipping dates for international labels on a manifest need to match the date that the labels were purchased.
• If you void a shipping label that was added to a manifest, then the manifest is no longer valid. You need to have USPS scan the other shipments in that manifest individually. If you use a manifest that has voided labels on it, then you'll be charged for the voided labels.
• To add shipping labels to the same day's manifest, you need to purchase them by 9:00 pm local time at the location from where the items are shipped.
• You can't add labels purchased after the cutoff time to the same day's manifest. If you're buying labels after the cutoff time, then you can postmark them to the next day and add them to the next day's manifest.

Create a manifest

You can use theShipping Manifests appto create a manifest directly in the app, or from theOrderspage.

When you create a manifest, labels that meet the following conditions are added:

• tracking is included in the label
• theShipping dateis the same day that you’re creating the manifest
• the label hasn’t been added to another manifest

To avoid issues with multiple manifests, it's best to create your manifest at the end of the day before you drop off your shipments, or USPS comes to collect your shipments.

Steps:

1. Create a new manifest using one of the following options:
   • From the app:
     1. From your Shopify admin, go toApps>Shipping Manifests.
     2. ClickCreate manifest.
   • From the Orders page:
     1. From your Shopify admin, go toOrders.
     2. ClickMore actions>Create manifests.
2. Select the fulfillment location. All available shipping labels from the fulfillment location will be added to the manifest.
3. ClickCreate manifest.
4. ClickPrint manifest.

Reprint a manifest

You can reprint a manifest up to 6 months after you created the manifest.

Steps:

1. From your Shopify admin, go toApps>Shipping Manifests.
2. Click the manifest.
3. ClickPrint manifest.

Getting support for USPS shipments

To get help with your USPS shipment, such as rerouting a package or submitting a claim, you can contact Shopify Support or USPS directly depending on your issue.

Submitting a claim

You can contact USPS tosubmit a claimwithin 7 to 60 days of shipping your package. If you purchase additional shipping insurance when you purchase a shipping label through Shopify, then you cansubmit your Shipsurance insurance claimin the Shopify admin.

In certain cases of lost or delayed shipments, USPS offers refunds without the need for an insurance claim. For more information on domestic shipments, refer to theUSPS's domestic refunds page. For more information on international shipments, refer to theUSPS's international refunds page.

If your claim is approved, then you receive a check mailed to the address that is in the USPS online account.

Intercepting USPS shipments

USPS can stop the shipment or redirect your package that is not out for delivery or already delivered.

You can check if your package can be intercepted by entering the USPS tracking number at thePackage Interceptpage. If the package can be intercepted, refer to theUSPS interception instructionsfor submitting a request to change your shipment.

Requesting support for USPS shipments

If you're using USPS with Shopify Shipping and you need help, then review the following table to learn who to contact.