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Capturing payments

By default, credit card payments and payments that are made using some additional payment methods are captured automatically. However, if your store is set up to capture payments manually or if you want to capture payment early for orders set to capture payment at fulfillment, then you have an extra task to do to ensure that you get paid.

If you're unsure whether your store is set up to capture payments automatically or manually, then check yourPaymentssettings. For information about payment capture choices and setup, refer toPayment authorization and capture.

When manual payment capture is enabled, orders that are ready for payment capture have theAuthorizedstatus. Capture payment on each order that has theAuthorizedstatus. For orders that are paid by credit card, capture payment within theauthorization period.

Capturing payment changes the payment status of an order fromAuthorizedtoPaid.

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Capture payments manually

If your store is configured to capture funds manually, then make sure that you get paid by capturing every payment that has theAuthorizedstatus as soon as possible.

The credit card authorization period for capturing payment varies depending on your payment provider. For example, Shopify Payments provides an authorization period of 7 days for credit card payments. Capture payment within theauthorization period, as after the authorization period ends, you might be unable to collect any money for the order.

When you capture a single order manually, you can choose whether to take full or partial payment. You might want to capture only part of an order payment if:

  • 的一些订单已经耗尽了股票和客户tomer doesn't want to wait for the product to be replenished.
  • the customer has changed their mind or made an error, and they only want part of what they ordered.

Some payment providers will only allow payment to be captured one time, so remaining payments need to be collected from the customer in a new order. For other payment providers that allow multiple payment captures for an order, you can collect the deferred amount of a partial payment bysending an invoiceto your customer with a link to the checkout page, or you canaccept paymentfor the order.

It isn't possible to collect more money than the value that was initially authorized by the customer. If the customer wants to add more items to their cart, then you canedit the orderand send an invoice for the difference, or they can place a new order on their own.

Steps:

  1. From your Shopify admin, go toOrders.

  2. Click the number of the order that you want to capture payment for.

  3. In theAuthorizedsection, clickCapture payment.

  4. Optional: On theCapture paymentdialog, if you want to capture less than the full payment amount, then change the amount that appears in the text box.

  5. ClickCaptureto complete the payment capture.

You can see a record of the successful capture in theorder's Timeline.

Capture payment early

If you haveautomatic capture at fulfillment activatedand want to collect payment early, then you can capture the payment manually.

Steps:

  1. From your Shopify admin, go toOrders.

  2. Click the number of the order that you want to capture payment for.

  3. From the order information page, clickCapture payment early.

  4. In theCapture payment earlydialog, you can change the amount you want to capture by changing the amount displayed in the text box.

  5. When the amount is correct, clickAcceptto complete the payment capture.

Make manual payment captures in bulk

To capture funds for multiple orders paid by credit card, you can do abulk actionon your orders to capture payment.

Capturing payments in bulk will capture the total payment amount for all selected orders. If you want to capture only a partial payment, then you mustcapture payment manuallyfor the individual order.

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