Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
    327
  • 10% of ratings are 4 stars
    38
  • 1% of ratings are 3 stars
    4
  • 2% of ratings are 2 stars
    9
  • 4% of ratings are 1 stars
    15
What merchants think

Feedback submitted

Merchants appreciate this app for its robust and customizable appointment booking features, including unique reschedule/cancellation options. Despite a steep learning curve, it's praised for its user-friendly interface and excellent customer support. The app integrates well with Shopify, allowing for easy product addition and individual lead and lag times. It's particularly beneficial for service-based and online rental businesses. The pricing is considered fair for the value provided.

June 22, 2023

We're using BTA for over a year now and we're extremely happy with its functionality and possibilities. Support is very helpful and they take care of problems really fast.

Alike
Poland
About 1 year using the app
Zetya Pty Ltd replied June 22, 2023

Thank you for writing us a great review! We appreciate it !

June 20, 2023

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow.
Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

Pineridge Hollow
Canada
8 months using the app
Zetya Pty Ltd replied June 20, 2023

We really appreciate you taking the time to leave us this awesome review . Thank you!

June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Your Favourite Dresses
Canada
Over 6 years using the app
Zetya Pty Ltd replied June 20, 2023

Thanks for your awesome review and for being a long serving customer with us ! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

June 16, 2023

We have been using BTA for over a year now and are very happy.
团队非常迅速的回复if we have any questions or need help in any way.
Great customer service!

Bear Essence Tooradin
Australia
11 months using the app
Zetya Pty Ltd replied June 20, 2023

Thank you for your review. It's refreshing to hear that you're happy with our app and our service !

June 21, 2023

Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.

Radical Adventures New England
United States
4 months using the app
Zetya Pty Ltd replied June 21, 2023

Thank you for leaving your amazing review! It was a pleasure to help you today. ️

July 26, 2023

The app is a little tricky to configure, but Zetya support team is fast to respond and very helpful.

Buck Brook Alpacas
United States
About 3 years using the app
Zetya Pty Ltd replied September 6, 2023

Thank you for your feedback Buck. We greatly appreciate it!

September 15, 2023

Easy to use and the customer support is superb!

Pinatubo Mountainero
Philippines
9 months using the app
July 20, 2023

两队都是伟大的和可用的不做出回应eds and questions. Thank you to the teams for their rapid response.

Riad Abda
France
12 days using the app
Zetya Pty Ltd replied July 21, 2023

We appreciate you taking the time to write an awesome review for us . Thank you for choosing us!

July 18, 2023

I've been using this app for about 30 minutes and so far it's been very easy to use and when I got stuck, the chat box guy was there to help me out immediately. Got it done and we are on our way to a MUCH better booking experience for our customers.

Basilwood Farm
United States
About 1 hour using the app
Zetya Pty Ltd replied July 21, 2023

On behalf of the Chatbox guy (), thanks for your awesome review!

August 9, 2023

Très bonne app, je suis content de l'utilisation de l'app, en effet, elle répond à mon besoin de location

Focaly
France
19 days using the app
Zetya Pty Ltd replied September 6, 2023

Merci pour votre superbe critique. Nous l’apprécions grandement !

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