Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
    327
  • 10% of ratings are 4 stars
    38
  • 1% of ratings are 3 stars
    4
  • 2% of ratings are 2 stars
    9
  • 4% of ratings are 1 stars
    15
What merchants think

Feedback submitted

Merchants appreciate this app for its robust and customizable appointment booking features, including unique reschedule/cancellation options. Despite a steep learning curve, it's praised for its user-friendly interface and excellent customer support. The app integrates well with Shopify, allowing for easy product addition and individual lead and lag times. It's particularly beneficial for service-based and online rental businesses. The pricing is considered fair for the value provided.

June 7, 2013

They still need an import export option for the product integration. We have a client using bookthat app and everytime they make a change to a product and add a variant we have to remove and readd the product to book that app. This is not that big of a deal, but it also removes all the rentals on the calender for that product. Since there is no bulk upload feature, it would take forever to put them all back. Their team is responsive and offers great support. I am giving this a smiley face, but it does need some additional features.

JerkyNazis.com
United States
Edited July 25, 2022

This app gets the job done, but every so often there will be issues that can take a bit to resolve. They have solved the recent issue of the calendar not loading on Instagram due to the iOS 15.5 update, and it is working for my clients again. This app is also very good if you have a high volume of people coming to your site, and need to hold appointment times while the customer is checking out.

ROSE AURA
Canada
2016年2月14日

Setting up a business to sell appointments, to include travel time and accommodate opening hours/lunch breaks could be complicated. This app has thought of it all though. It has opening hours, lag and lead times, locations, resources, times by minutes, hours, days, weeks. Two things could be improved - using the time slider to create a blackout period is awkward to use and difficult to get the time spot-on. A dropdown would be much easier. The admin font is small. A font size bigger would be easier. Support response times are great too - even at weekend. For transparency, I'm a Shopify Guru, setting up a business.

Irishtradesandservices
Ireland
1 38 40