BTA: Appointment Booking App,393 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust and customizable appointment booking features, including unique reschedule/cancellation options. Despite a steep learning curve, it's praised for its user-friendly interface and excellent customer support. The app integrates well with Shopify, allowing for easy product addition and individual lead and lag times. It's particularly beneficial for service-based and online rental businesses. The pricing is considered fair for the value provided.
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They still need an import export option for the product integration. We have a client using bookthat app and everytime they make a change to a product and add a variant we have to remove and readd the product to book that app. This is not that big of a deal, but it also removes all the rentals on the calender for that product. Since there is no bulk upload feature, it would take forever to put them all back. Their team is responsive and offers great support. I am giving this a smiley face, but it does need some additional features.
This app gets the job done, but every so often there will be issues that can take a bit to resolve. They have solved the recent issue of the calendar not loading on Instagram due to the iOS 15.5 update, and it is working for my clients again. This app is also very good if you have a high volume of people coming to your site, and need to hold appointment times while the customer is checking out.
Setting up a business to sell appointments, to include travel time and accommodate opening hours/lunch breaks could be complicated. This app has thought of it all though. It has opening hours, lag and lead times, locations, resources, times by minutes, hours, days, weeks. Two things could be improved - using the time slider to create a blackout period is awkward to use and difficult to get the time spot-on. A dropdown would be much easier. The admin font is small. A font size bigger would be easier. Support response times are great too - even at weekend. For transparency, I'm a Shopify Guru, setting up a business.