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Customer Retention

an open pink laptop: digital customer experience

Conversion

Digital Customer Experience: Key Elements and How To Use Them

byShopify Staff
Jun 29, 2023

apple steps of service

Customer Retention

Apple Steps of Service: 5 Tips to Improve Customer Service

byHumayun Khan
May 4, 2023

5 multi-colored stars in a row, POS loyalty program

Customer Retention

How a POS Customer Loyalty Program Can Help Grow Your Business

byShopify Staff
Apr 14, 2023

Customer Retention

What Is Order History? How to View and Keep Track of Purchases

byAlexis Damen
Apr 12, 2023

customer service examples

Customer Retention

12 Good Retail Customer Service Examples and Tips

byAlexis Damen
Apr 12, 2023

Customer Retention

Omnichannel Loyalty 101: Definition, Benefits, Trends, and Examples

byVivian Tejeda
Sep 7, 2022

Customer Retention

What are Repeat Customers and How to Increase Them

byVivian Tejeda
Aug 23, 2022

community retail

Customer Retention

What is Community Retailing? [+ 4 Tactics to Build Your Loyal Community Today]

byMasooma Memon
Jun 28, 2022

Customer Retention

Why Customer Loyalty is Important for Your Retail Business (+ 8 Ways to Strengthen It)

byAllie Decker
Nov 15, 2021

Customer Retention

What Consumers Are Expecting From Your In-Store Retail Experience

byGuest Contributor
Jun 1, 2021

customer retention retail

Customer Retention

Customer Retention for Retail: 6 Key Retention Strategies for Your Retail Business

byAlexis Damen
Apr 16, 2021

Apps to improve your retail experience.

Customer Retention

The 7 Best Shopify Apps for Engaging Retail Customers

byRoxanne Voidonicolas
Nov 6, 2019

Woman shopping for records | Shopify Retail blog

Customer Retention

How to Craft a Loyalty Program Your Customers Won't Ignore

byKiera Abbamonte
Oct 4, 2018

Wholesale versus B2C | Shopify Retail blog

Customer Retention

零售商如何服务客户去批发t Losing B2C Customers

byAlexandra Sheehan
Oct 3, 2018

customer complaints

Customer Retention

12 Ways for Retailers to Cope With Customer Complaints

byAbby Heugel
Sep 19, 2018

gift cards customer loyalty

Customer Retention

How to Use Gift Cards to Build Customer Loyalty

byJen Hasty
Sep 11, 2018

Customer loyalty, retail mistakes | Shopify Retail blog

Customer Retention

Customer Loyalty: Five Mistakes Retailers Make That Chase Away Shoppers

byStephanie Vozza
Apr 25, 2018

Unique customer experience, young woman shopping | Shopify Retail blog

Customer Retention

Unique Customer Experiences: Six Strategies to Lure (and Keep) Shoppers In-Store

byStephanie Vozza
Mar 20, 2018

High-end customer service | Shopify Retail blog

Customer Retention

个性化的客户服务:5的例子of Retailers Offering Elevated Experiences

byLauren Ufford
Feb 27, 2018

Subscription box services, retail | Shopify Retail blog

Customer Retention

Retailers That Are Boosting Sales With Subscription-Based Shopping

byMarianne Wisenthal
Jan 31, 2018

Retail loyalty program, woman in liquor store | Shopify Retail blog

Customer Retention

Key Customer Triggers to Optimize Your Retail Loyalty Program

byBridget Randolph
Oct 5, 2017

Post-purchase communications | Shopify Retail blog

Customer Retention

Post-Purchase Communications: Expert Tactics to Stay in Touch With Customers

byAlexandra Sheehan
Aug 23, 2017

Customer service tips | Shopify Retail blog

Customer Retention

Customer Service Tips: How to Deal With Angry Customers

byKali Hawlk
Mar 8, 2017

Customer journey mapping for retail | Shopify Retail blog

Customer Retention

Identify Business Gaps and Build Customer Empathy with Customer Journey Mapping

byJessica Bianchi
Mar 7, 2017

Customer Retention

8 Retail Experts Offer Their Top Tip on Building Brand Loyalty

byJessica Bianchi
Oct 13, 2016

Shoppers engaging in storefront | Shopify Retail blog

Customer Retention

Boosting Customer Lifetime Value: Turn One-Time Shoppers into Repeat Customers

byAllie Decker
Sep 20, 2016

Post-purchase communications | Shopify Retail blog

Customer Retention

Customer Engagement Tips to Boose Your Retail Sales

byAllie Decker
Aug 16, 2016

Monthly subscription boxes | Shopify Retail blog

Customer Retention

Why Traditional Retailers Are Trying Subscription Box Services

byGuest Contributor
Jul 19, 2016

Personalized shopping experience | Shopify Retail blog

Customer Retention

4 Ways to Personalize Your Customer’s Shopping Experience

byLindsey Peacock
Jul 8, 2016

Customer service quotes | Shopify Retail

Customer Retention

8 Customer Service Quotes That Will Transform the Way You Run Your Business

byHumayun Khan
May 2, 2016