Customizing receipts

You can customize the template for your printed receipts and choose how many receipts you want to print by default. You can't edit the transaction information on printed receipts.

If you have staff with POS PINs, then you can remove their access to the receipt customization settings by selecting theLimited permissionsoption from yourStaffsettings screen.

This guide applies only to physical receipts from Retail POS sales. If you want to edit your email and SMS receipts for POS, then go to theNotificationssettings of your Shopify admin, and edit thePOS and mobile receipttemplate.

You can add a logo to your receipts from your in the Point of Sale channel. You can add the same logo to your receipts for all of your POS locations, or upload a separate logo for each location.

Steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.

  2. From theApps and sales channelspage, clickPoint of sale.

  3. ClickOpen sales channel.

  4. ClickSettings>Printed receipts.

  5. UnderReceipt settings, choose the POS location from the drop-down menu that you want to add a logo for.

  6. ClickLogo Upload, and then clickAdd imageto upload a 400 px by 200 px logo image file.

  7. Optional: Choose a logo width from the drop-down menu.

  8. ClickSave, and then do one of the following:

    • If you want to use the logo on all of your retail location receipts, then clickSave for all retail locations.
    • If you want to use the logo only for the location you selected, then clickSave for this location only.

You can include store information, such as your return policy or store hours, in the header and footer of your receipts.

Point of Sale channel steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.
  2. From theApps and sales channelspage, clickPoint of Sale.
  3. ClickOpen sales channel.
  4. ClickSettings>Printed receipts.
  5. On theReceipt settingspage, do either of the following:
    • ClickHeader textto add a custom header to your receipts.
    • ClickFooter textto add a customer footer to your receipts.
  6. Enter your custom text, and then clickSave.

Shopify POS app steps:

  1. From the Shopify POS app, tapand then tapSettings.
  2. TapPrinted receipts.
  3. On thePrinted receiptspage, do any of the following:
    • TapAdd header textto add a custom header to your receipts.
    • TapAdd footer textto add a custom footer to your receipts.
  4. Enter your custom text, and then tapSave.

Add custom information to your receipts

你可以选择定制您的收据formation that you want included on them. For example, you can include a receipt barcode that when scanned with a 1D or 2D barcode scanner or your device's camera, the matching order is opened in Shopify POS.

You can customize your receipts from your Shopify admin in the Point of Sale channel, or from the Shopify POS app. If you want to make changes to all of your locations at once, then you need to make your changes from your Shopify admin in the Point of Sale channel.

Point of Sale channel steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.
  2. From theApps and sales channelspage, clickPoint of Sale.
  3. ClickOpen sales channel.
  4. ClickSettings>Printed receipts.
  5. On theReceipt settingspage, click the checkbox next to any of the following details that you want to show on your receipts:
    • Show a different logo per location
    • Show location address
    • Show location phone number
    • Show total sales box
    • Show SKU
    • Show compare at price
    • Show discount code
    • Show staff attributed to sale
    • Show staff at register
    • Show order note
    • Show customer information
    • Show 1D or 2D barcode
    • Show custom QR code
  6. ClickSave.

Shopify POS app steps:

  1. From the Shopify POS app, tapand then tapSettings.
  2. TapPrinted receipts.
  3. On thePrinted receiptspage, toggle on any of the following details that you want included on your receipts:
    • Show location address
    • Show location phone number
    • Show total sales box
    • Show SKU
    • Show compare at price
    • Show discount code
    • Show staff attributed to sale
    • Show staff at register
    • Show order note
    • Show customer information
    • Show 1D or 2D barcode
    • Show custom QR code

Set a default number of receipt copies to print after a transaction

You can choose to have a default number of receipts printed following each successful transaction.

Point of Sale channel steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.
  2. From theApps and sales channelspage, clickPoint of Sale.
  3. ClickOpen sales channel.
  4. ClickSettings>Printed receipts.
  5. On theReceipt settingspage, clickNumber of receipts printed.
  6. Enter your custom whole number, and then clickSave.

Shopify POS app steps:

  1. From the Shopify POS app, tapand then tapSettings.
  2. TapPrinted receipts.
  3. On thePrinted receiptsscreen, under thePrinting Optionsheader, tapNumber of receipts printed.
  4. Enter your custom whole number, and then tapSave.
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