Senior Solutions Engineer, Enterprise
TELECOMMUTEAmericas- Sales and Account Management
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About the role
As a part of the Shopify Revenue team, theSolutions Engineeringrole brings business value, technical aptitude, and product expertise. If you are drawn to a constantly innovating product, PaaS and to solutioning for technical and business challenges with prospective brands, this job is for you.
As a Solutions Engineer, you’ll drive the technical solutioning and help shape the commerce strategy of our biggest, coolest new clients and bring that unique perspective back to our product team.
Qualifications
- Min 3 years of client-facing experience at the Enterprise level
- Min 3 years of experience in Solutions Engineering or Pre-sales Consulting
- Solid understanding of cloud-based technologies, SaaS and PaaS fundamentals
- Solid understanding of technical strategy as it relates to operating and growing commerce businesses
- A solutions mindset - our largest and most advanced merchants like to push the boundaries of commerce and will often custom build solutions to achieve their goals.
- Passion to collaborate in a team-selling environment and share your expertise to help others learn
- Executive experience in consulting business & technical c-suite decision makers
- Strong troubleshooting and analytical skills combined with the desire to tackle challenges head-on
- A personable video conference presence with confidence and the ability to control the virtual room
- Strong time management and prioritization skills to support a number of opportunities, multiple concurrent client requests, and the ability to reprioritise on an ongoing basis.
- 能应付变化的能力,以及部分工作of a team and as an individual contributor, as well as the flexibility to work locally, regionally and globally in a matrixed organization. We evolve at a rapid pace and things change quickly, sometimes even daily!
Preferred Qualifications:
- Experience in storefront design and implementation
- Solid understanding of Commerce related concepts such as headless, SEO and omni-channel
- Skills with front end web development (HTML, JavaScript, CSS, Liquid, Hydrogen, React, Remix, Next.js or other JS frameworks)
- Familiarity with development lifecycles, version control systems and development environments (git/Github is an extra plus)
Expectations of your role include:
- Own the technical relationship with our most strategic and largest prospective clients
- Partner with Enterprise Sales in leading requirements discovery, solution presentations, Proof of Concept builds and various workshop formats
- 成为一个专家在Shopify平台,application ecosystem and integrations
- In-depth Shopify knowledge suitable to engage with technical and non-technical clients to demonstrate the solutions possible and the value of the platform as part of their technology stack
- Assist the enterprise client (or their chosen technology partners) on architectural design of third-party applications or customized solutions that address critical business requirements
- Align with Product Managers on Shopify’s enterprise product roadmap while sharing feedback on released features and client trends
- Mentor and coach other client facing teams at Shopify on technical aspects of our platform
- Travel for customer on-site visits will be expected in the range of 15 - 25%.
Closing date:Wednesday, October 18h at 11:59PM EDT
Successful applicants can expect to hear back by the week of October 30th.