We are looking for an innovative, hands-on, Sales Tech & tooling Enablement Manager to help us build and deliver tools, training, and resources for Shopify’s Revenue audience. You should have a technical and learning background, and be able to build cross-functional relationships with groups including; sales, marketing, solutions architects, product teams, executives, partners. Key responsibilities include strategy and management of technical training, tools, content, live facilitation and people management. You will work closely with subject matter experts and content providers making sure assets are created and delivered to the field. The ability to review, update, and build content from scratch by creating slides, word docs and videos, is a requirement.

What you'll be doing:

• Support Technical Enablement strategy & process for all Revenue tools (Salesforce, Gong, Salesloft, etc.)
• Design technical training programs, in-line with organizational requirements
• Define course content according to organization’s objectives
• Work with internal teams to craft and package high-value, easy-to-use tools (technical guides, training decks, demos, etc.)
• Execute training sessions, webinars, workshops and other projects in groups or individually
• Keep and report data on completed courses, issues, overall customer satisfaction and be able to present these metrics to the broader team
• Utilize instructional design experience to build impactful student and instructor materials (presentations, course outlines, background material, instructional materials, exercises, training aids, quizzes and assessments)
• Collect feedback from the partner community and the internal field organization on effectiveness of training and tools. Continuously work to improve quality of content, format, and delivery worldwide

What we need to see:

• Direct experience in technical training and related certification programs
• Ability to quickly learn new concepts and thrive in a dynamic, rapidly-changing environment
• Experience with Google suite of products
  Strong written and verbal communication skills
• Strong interpersonal skills, someone who leads by inspiring and enjoys working with others in a collaborative, social environment. Effective at building and maintaining positive relationships
• Real passion for excellence and high quality in the finished product, acute attention to detail
• Passion and high-care for people management

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Please take a look atour Sustainability Reportsto learn more about Shopify’s commitments to our communities, and our planet.