Team Overview:

教学设计(ID)团队c是一个关键omponent of the Revenue Learning & Development org - whose goal is to elevate the proficiency of our revenue teams at Shopify so they can then enable our merchants for success, and be a growth lever for Shopify. Teams in Revenue come to ID with challenges and needs for upskilling. The ID team then determines the ideal way to deliver learning content, which can take many forms, like on-demand courses, webinars, live training events, full-fledged programs or other mediums we have yet to even discover.

Reports to and works with:

The successful candidate will report to the Director, Revenue Learning and Development while also leading a team of individual contributors. This team will work with a variety of teams within the Revenue org at Shopify.

Role Overview:

这是一个广泛的范围广泛的角色功能tasks and processes. Primary amongst these tasks will be leading the team to efficiently create the design and development of engaging learning material. We primarily partner with Leads and Program Managers from Revenue craft teams who have identified knowledge gaps or business opportunities. You may enjoy this role if:

• You are capable of leading a team to greatness
• You have the desire to inspire and enable a team to build innovative and leading edge learning experiences
• You aren’t afraid to roll up your sleeves, get into the work, and collaborate with your team.
• You thrive under pressure and have a bias for action
• You are creative and enjoy challenges.

Responsibilities and Duties:

• Help to create a team culture of accountability and collaboration.
• Show innovation in your approach to enabling our learners
• Able to ship quickly and efficiently, and stay calm even when the pace is frenetic
• Ensure the team resource is appropriately allocated, and work flows are prioritized, and deadlines are met
• Collaborate with Leads and Program Managers and SMEs to identify knowledge gaps or performance problems and develop effective learning solutions to address them.
• Use instructional design models and methodologies such as ADDIE and action mapping to design and develop effective learning experiences.
• Integrate learning technologies, such as Learning Management Systems and multimedia tools and various softwares into the design and development of learning experiences.
• Develop assessment tools and evaluation strategies to measure the effectiveness of learning experiences and make data-driven decisions for continuous improvement.
• Collaborate with subject matter experts to ensure the accuracy and relevance of learning materials.
• Write clear, accurate and concise documentation and instructions for various learning materials.
• Ensure that learning materials are accessible to all learners, including those with disabilities or impairments.
• Stay up-to-date with the latest instructional design trends and technologies in Adult Learning to ensure the effectiveness and relevance of learning experiences.
• Work with stakeholders to align on priorities, collaborate on training and education initiatives, and communicate the long-term plans and ongoing progress.

• Leading a team
• Developing online learning, training or enablement programs.
• Using content authoring tools and creating online instructional content.
• Exceptional communication skills (written, verbal, and presentation).
• Experience as a learning experience designer, instructional designer, project manager or facilitator is highly desirable.
• Familiarity with adult learning styles, instructional design best practices, and models like ADDIE.
• Getting buy-in from, and engaging with, folks across diverse perspectives.
• The capacity to work on multiple challenging and nuanced projects simultaneously in a space that can be highly collaborative or autonomous.

Bonus Experience:

• Experience working on a multi-regional team.
• A technical background.
• Working in a very fast paced environment
• Authoring experience in multiple learning tools and systems and the ability to leverage new tools quickly.

This role will close for applications on October 27th, 2023