整体评分
4.9
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
    260
  • 1% 的评分是 3 星
    37
  • 0% 的评分是 2 星
    17
  • 2% 的评分是 1 星
    93
2023年2月20日

SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all of my questions as promptly as possible. I would give her 5/5 stars. Give her a raise!

The app however, which I am sure will work great once I understand it and know how to work around the bugs/complications, would get 3/5 stars. even the text choice isn't pleasing to the eye. Alas, I still have faith that it will help me reach my SMS Marketing goals and I will continue to use it.

Miakalani Swim
美国
2个月 人在使用应用
2023年8月10日

I just want to say that Joann C helped me alot with gettting my SMSBump to work. I had it scheduled for right away and it did not send out. After going back n Forth, She found the problem and my SMS campaign was sent out right away.

I AM FITNESS APPAREL
加拿大
大约1年 人在使用应用
2023年5月17日

I've had this app for a year and while it has been okay, two of my campaigns failed to send. When I spoke with them about it, they said that the campaign was sent... End of story. I know the campaign failed and I wasn't about to argue about it.

Curvy Pineapple Boutique
美国
1年多 人在使用应用
编辑时间:2023年1月16日

The app itself is difficult to use, not user friendly at all. I will be looking for a new app to use in the future. Customer service is always amazing, PL answered my questions immediately and knew exactly how to fix the problem I was having.

Kexpress Supplies
美国
5个月 人在使用应用
2023年5月9日

This app have big problem with change the email I can’t solve it because it back mi again and again to main page .

Nova Drop
阿曼
大约10小时 人在使用应用
2023年4月15日

perfect assistance helped me thanks marnie highly recommend to everyone they respond right away thanks

wafflepress
意大利
大约2个月 人在使用应用
2023年1月6日

Thanks for Gen's help, she is doing good customer service, but the app was implented yotpo review system, which is annoying.

DGI宅時光
台湾
1年多 人在使用应用
2022年11月3日

I needed help with finding the platform that I use for pop-ups. PL helped me identify the platform and provided instructions to make the appropriate changes.

LenaGrace Designs
美国
接近2年 人在使用应用
2023年1月23日

Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.

Nobleleads Fashion Online Store
西班牙
1年多 人在使用应用
2023年6月21日

Mernie fue amigable, rápido y efectivo. Todavía no pruebo el marketing por SMS, pero seguro es un buen servicio.

VENICOMPRA
智利
大约2个月 人在使用应用