Printify: Print on Demand,1 936 avis

I'm just getting started creating my own online business and this app is a great way to test your ideas and get your foot in the door! Especially if you're limited on supplies to start. It's also easy to navigate and create. I've got a lot left to learn and it's nice to have this option to fall back on until I figured everything out on my own. I'm more than excited to see where it takes me!

I updated a 1 star to 5 stars in 24hours. In the end, they did right by me and even came around to apologize and acknowledge everything. It was above and beyond. It looks like something I would do at my shop. It felt like good customer service.

You can check the whole story below. I’m going to leave this up forever because this is it. This is all you need to know about the folks you’re dealing with.

THE Printify Review:

Shopify > apps > printing > profile picture > payments > printify premium

Hi SWEATPANTSGOD.COM,

你Printify溢价订阅was successfully upgraded from monthly to a yearly plan. We’re happy to have you with us!
Dec 06, 2022

USD 299,88

Email
sweatpantsgod
Subscription ID
9338509_6217e5137c3

Check new arrivals
Your Premium subscription fee was charged immediately and will auto-renew on the same date every year. Please note that you must cancel your subscription before the renewal date to avoid charges for the following year.

The Premium subscription fee is non-refundable.

Thanks for being with us,
Kristiana from Printify

I've used this app for a long time compared to anything else I've done with my shop. Just last weekend, I processed nearly $500 in orders with them. I spent time and money on marketing some things over time. I even have about seven orders currently in production or transit, so I come from a place of wanting/needing printify to be good and succeed. I've emailed twice, I'm still sitting in the live chat queue now, and I sent a support request from the Shopify platform. After this rating, I can ask Shopify for help then launch a fraud investigation with my bank. If none of that works, I'm just out of this money.

How did this happen?
This company took almost $300 from my account that I had no plans of sharing with them. In the Printify app plan page it reads "you will be redirected to complete payment" over the button to upgrade your plan. I just- wait live chat picked up:

LIVE CHAT TRANSCRIPT:

Me
我想知道什么是printify溢价以及如何much does it cost and what plan do I even have. I still don't know any of that but I was robbed of like $300 which is like half my budget
I proceed like $500 in orders with you over the past weekend. I might spend $300 a week over the next year. not like this tho
processed*

Michael South
I'm sorry to hear that you're facing this issue and I completely understand your frustration, this is certainly not what you should expect from Printify.
Unfortunately, I won't be able to refund this amount myself, however I've reached out to our supervisor for clarification. I'm certain that we'll be able to make things right. There won't be an answer right away, as the shift has ended for our supervisor, however there should be an answer by tomorrow morning.

Me
if i can’t afford orders between now and then it can cause a catastrophic series of events.
sure.

Michael South
I understand, our apologies for this inconvenience.
I've already contacted our supervisor and everything should be fine with your funds.

Me
thanks

I told Michael I was writing this one star review. I will be totally transparent with the updates. Either they do as Michael says to correct my mistake and change, or at least address, the misleading language on their app plan page and this review disappears, or they'll do whatever it takes to legally keep my cash and this will be buried with the rest of the one stars. I want to believe in ppl, but that language on the app plan page is totally misleading and has to lead to other $300 impulsive purchases. I really wish I didn't have that much in my account. I really hope Michael is the truth. I'm praying I actually DON'T get any extra orders today. And now, even if I get every penny back, where is the compensation for my time? my stress? I really can't relax

THE NEXT DAY:

Ariel Summers
My name is Ariel, and I am from the Quality team at Printify.
I am very sorry to hear about your experience with the Premium subscription issue. As a company that cares about the customers' well-being, I assure you that Printify does everything to make our customers' lives easier. Currently, we have a massive influx of support requested as the holiday season is approaching, therefore the replies from our support will take longer than usual. We apologize for the inconvenience in advance.

…and it was a long email from there (no shade to Ariel <3). The company:

- [ ] Refunded 100% (it’s truly non-refundable and had to go thru approvals and store credits and withdrawal requests. This was above and beyond)

- [ ] Acknowledged the frustrations and made me feel valuable. At least I felt like my opinion mattered (again, above and beyond)

- [ ] And the greatest thing was a two sentence thought exercise on how things could have happened. It came with gifts. My mind was blown. That was when I knew I was doing good business with real people.

I’ve been a customer for months now. I don’t think I’ll be going anywhere as long as I use these types of services. I will likely upgrade to an annual subscription lol ! Cheers!

Used Printify since 2019. I'm very happy about their services & product quality. It has a diverse product catalogue to choose from and constant update for new products, especially an increasing Eco-Friendly range. Product design.
I found their web interface quiet easy and user friendly to place my artworks onto my selected products. If you are an artist, I would recommend familiarizing yourself with the product print layout which you can download from the product design page, especially if you're working with non-flat objects. This allows you to illustrate & design your products more efficiently to achieve your desired look. Product Preview, found the product preview & mockup quiet accurate to final product that was ordered. - I also like that now there are more mockups available than when I first used Printify. Pricing.
I'm using the free version of Printiy, there is a premium version available for better deals.
Personally I find the product pricing a little high. Took me quiet some time to market products to the right people.

Printify is an excellent platform for creating custom merchandise with ease. Their user-friendly interface makes it easy for anyone, regardless of their technical ability, to design and sell their own products. Their customer service team is also incredibly helpful, responding quickly to any questions or concerns.

What I appreciate most about Printify is the sheer amount of products available to customize. From t-shirts to tote bags to phone cases, there are so many options to choose from. The quality of the products is also impressive, with durable materials and vibrant colors.

Printify's integration with multiple e-commerce platforms, including Shopify and Etsy, makes it easy to sell products and manage orders. And with their fast shipping options, customers receive their products in a timely manner.

Overall, I highly recommend Printify for anyone looking to create and sell custom merchandise. Their platform is easy to use, their products are high quality, and their customer service is top-notch.

This has been a game changer for me. I've looked into other dropshippers and so far this is the only one I can consistently trust. My customers are happy, love the products and packaging and I like that if there is ever an issue (I've only had 2 issues), they have a great resolution process and it's really hassle free, which allows me to keep my customers happy. I was actually very impressed at the quality of the products. I wish they had more offerings, but what they do have is A1. I don't know what they are doing differently, but they seem to be the only ones that ensure the quality is there. I'm thinking that might be why they don't offer everything under the sun, like some others. All in all, my experience has been great and I would definitely recommend them to other businesses.

Printify is very user friendly and has added sales to my store based off what I see selling. I just add the same content at a good price to where I'm making 40% off every sell. If you're not using printify you are missing out.

I absolutely love Shopify! Very easily links up to a lot of the drop shippers that I use as well as Printify. I have contacted support several times and each and every time they have provided me links to get the information that I was seeking. Vary recently had helped me to get my husband listed as an co-owner and his own financial abilities . I would recommend anyone to get Shopify, that is looking to start an store online!

Had no idea what I was doing and Printify made that a non-issue. Everything integrates well with Shopify, they have a great range of options to go with for your products, and their support is quick and helpful if you have any issues. Shipping costs would have been a headache without their calculator. The only work I had to do on the Shopify side of things, was to delete all the shipping rates/zones and add the Printify calculator to handle it all for me instead.

I was leery at first because I am new to this print on demand and Shopify. But I have been practicing with it and learning day by day. I made my first sale and the process was super easy. Just a few clicks and the item went straight into production. I can't wait for my customer to receive their products!

Once you get the hang of it, it is pretty easy to use!

Printify has been our primary print provider for a couple of years now. We've shipped thousands of shirts with them and trust them to provide great printing at a good price. Because they're a network of printers, we can route orders to their partners around the world to get shirts to our customers more quickly. I can't say enough good things about them. I think there are few things that have been more important to our being able to grow our shirt brand. Get the app, get the premium account. Hopefully it helps you as much as it's helped us.