Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Free plan available. 14-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

July 14, 2014

语言

English, French, Japanese, Portuguese (Brazil), and German

Works with

Shopify POS,Checkout, Shopify Flow, Pagefly - LayoutHub, GemPages - Shopney, Klaviyo - Omnisend, Gorgias - Avada, PushOwl - Ampify, Postscript - Recharge

Growave replaces several apps: loyalty, referrals, rewards, gift cards, VIP tiers, reviews, wishlist

We provide a versatile, feature-rich app that does the job of other apps. So you don’t have to pay for each app individually! All features work seamlessly together to effectively help you grow & transform your site into a sales-driving store. It’s built exclusively for Shopify and provides extensive customization options with any theme. The app is easily managed from a single dashboard, no coding is needed. Multi-language for cross-border selling, real-time analytics, & 24/7 world-class support

We provide a versatile, feature-rich app that does the job of other apps. So you don’t have to pay for each app individually! All features work seamlessly together to effectively help you grow & transform your site into a sales-driving store. It’s built exclusively for Shopify and provides extensive customization options with any theme. The app is easily managed from a single dashboard, no coding is needed. Multi-language for cross-border selling, real-time analytics, & 24/7 world-class support more
  • 增加重复购买和保留with loyalty program, VIP tiers, rewards
  • Acquire more customers organically through referral program and save on ad spend
  • Implement wishlists and trigger emails to boost sales: on sale, back in stock
  • Collect photo & product reviews on autopilot. Reviews on Google search results
  • Showcase Instagram photos & UGC to build social proof and drive conversions

Pricing

14-day free trial

FREE

Free

  • [Best Free plan compared to other apps]
  • 100 monthly orders
  • Basic features of:
  • Loyalty
  • Wishlist
  • Reviews
  • Instagram UGC
  • Growave branding

MEDIUM

$49/month

  • 500 monthly orders
  • All Free features
  • Advanced rewards
  • Referral Program
  • Nudges (popups)
  • 1 integration (e.g. Klaviyo)
  • Customizable emails

GROWTH

$149/month

  • 1000 monthly orders
  • All Medium features
  • VIP Tiers
  • Points expiry
  • Gift cards
  • Wishlist reminders
  • Review forms
  • Custom domain (referrals)

PREMIUM

$349/month

  • 3000 monthly orders
  • All Growth features
  • Points redemption at checkout
  • Custom actions (rewards)
  • API
  • Unlimited integrations
  • Priority support

FREE

Free

  • [Best Free plan compared to other apps]
  • 100 monthly orders
  • Basic features of:
  • Loyalty
  • Wishlist
  • Reviews
  • Instagram UGC
  • Growave branding

MEDIUM

$49/month

  • 500 monthly orders
  • All Free features
  • Advanced rewards
  • Referral Program
  • Nudges (popups)
  • 1 integration (e.g. Klaviyo)
  • Customizable emails

GROWTH

$149/month

  • 1000 monthly orders
  • All Medium features
  • VIP Tiers
  • Points expiry
  • Gift cards
  • Wishlist reminders
  • Review forms
  • Custom domain (referrals)

PREMIUM

$349/month

  • 3000 monthly orders
  • All Growth features
  • Points redemption at checkout
  • Custom actions (rewards)
  • API
  • Unlimited integrations
  • Priority support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.See all pricing options

1,981 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
    45
  • 0% of ratings are 3 stars
    9
  • 1% of ratings are 2 stars
    10
  • 1% of ratings are 1 stars
    27
What merchants think

Feedback submitted

Merchants highly value this app for its diverse features such as a loyalty program, wishlist, and product reviews, which help boost sales and customer retention. They appreciate its user-friendly interface, easy setup, and smooth Shopify integration. The referral and social sharing rewards system is recognized for broadening customer reach. The app's customer support is praised for its efficiency and responsiveness. Merchants also note its cost-effectiveness, with some stating it replaces multiple other apps. The translation feature is beneficial for businesses catering to a diverse audience.

Edited March 7, 2023

(Update on March 2023) Since my review below, the team did a brilliant job recovering. I had numerous feedback emails on my initial communication on where it falls short and actually, the development team came up with improvements. With the added feature of a dedicated page to communicate how-to earn & spend mechanism, it became so easy to communicate loyalty programs to my customers. Still, room to improve but it's a feature-rich app with the best value. Thank you Alice and the team.

(January 2023) Summary: (seemingly) solid products technically + thoughtful pricing scheme + mediocre setting experience
---------

Still in the process of setting it up: which could have been done in a few days if supported properly, now extended over 10 days. Here is why i took 3 stars off.

1. For first-time loyalty program users, the tutorial videos are pretty useless. The video only covers, for example, "if you want to have a separate page on reward, pls put your custom domain here in this box and save". Then you come up with 10 different questions.
-> Why do i need to make a separate page on rewards (to promote your loyalty program in an attractive neat manner, easier for customers to understand the whole overview and hence increase the participation rate)
-> how to create a custom domain?
-> where to create a custom domain (on Shopify? GoDaddy?) and on and on. You are on your own to find the answer to technical & fundamental questions (e.g. how to design a loyalty program, what's the best practice, what's the common mistakes, how to communicate this to your customers when launching, how to name your program and different tiers). I had to spend weeks reading everything from Smile.io's blogs and videos to learn all these.

2. Important disclaimer is not made upfront or communicated where should be (the setting panel of each component, not at the knowledge article). For example "multiplier" in a tier is affecting all points given in that tier (review, birthday points, referral... etc, while common sense says the points from the purchase). This is not explained explicitly so i had to design my loyalty program multiple times.

3.我不知道这是一月份while people are on leave or permanent. but the long queue on the support is frustrating. and people are working in tick-box mode and you get different people giving you the very first answers you got from your first interaction (that very link from the knowledge page. which is not even thorough). So conversation going in circles and the to-do list is getting longer. You don't get precise answers for your "precise question" but they keep on sharing that how-to article (which i read about 10 times before contacting them) and move on.

4. Had 7-8 service agents who didn't know about their product features precisely and to detail. They all told me there is no option to give "points" for referrals to my customers (so my customers can accumulate their points in a more meaningful way). Spent another week shopping for a different app that can do this at a reasonable cost. Once I started to set it up, yes you can. Who is responsible for the lost time?

I know I'm judging the book by its cover now because i haven't launched my program yet and gathered feedback from my customers. will update again. So far, very frustrating experience as the product is too good to ditch but the set-up process is just dragging.

Umami Food Studio
South Africa
2 months using the app
Growave replied February 9, 2023

Hey, Rany and the team at Umami Food Studio.

Thank you for your valuable feedback. Clearly, this was not your experience, and we apologize.
We took all the points into our account and doing every day our best to improve our app and UX/UI design.

We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.

Please feel free to reach us anytime, we are open to advice and trying to meet your expectation with our app.

Happy Growaving! ✨

December 16, 2022

The Growave app is a big bang for the money. We aren't even using all the features (yet), but the Reviews and Rewards alone have added a lot functionality for our store front. The app itself, because it includes so many features, can sometimes be hard to navigate or remember where you change certain settings. Customer service has been used frequently due to questions that came up, and they have been professional and responded quickly. They've also been able to help customize a few things for us. Overall good experience so far.

Wildcubz
United States
3 months using the app
Growave replied December 16, 2022

Hi Wildcubz team,

Thank you so much for your positive feedback and leaving a review on Shopify platform, you put a big smile on our faces !

Our team is constantly trying to improve our product and it’s always rewarding to hear kind words from our customers. We love that you love us, and it’s also great to know our service has helped you achieve your business goals.

Thanks again for being a fantastic customer!

Cheers,
Growave team ✨.

Edited July 7, 2023

与你的商店,如果你是刚开始我我OB欧宝娱乐APPuld highly recommend Growave. It's also great if you already have a store but if you are looking to integrate previous reviews, this might be a daunting process to do by yourself (depending on which app you are importing from). With that said, Anna and the team at Growave was very responsive to my requests with formatting and adding different features to my online store. They also offer a loyalty program, wishlist integration and reviews all in one app. I like how they are all in one app to avoid integrating with third party apps and for collecting analytics all in one place. It also integrated seamlessly with customers and account creation on shopify making users create accounts with my store in order to access the wishlist, loyalty programs and to write reviews. I particularly liked this because it's always encouraged to have more users create an account with you.
I gave 5 stars and not 4 because the team at growave can help you with transferring previous reviews from other apps (if you cant do this process by yourself).

RSVR Jewelers
Canada
18 days using the app
Growave replied July 4, 2023

Dear team at RSVR Jewelers,

Thank you so much for taking your time and leaving us a positive review!

We are glad to hear that your app meets your expectations!

Please kindly be noted that our team works very hard to automate the process of migration from one app to another.
But I would also like to mention that we are always ready to assist you all the way through with any queries you will have about our app!
Let me please assure that we take all the feedback seriously to improve the app, and make it better for you.

From our side: we are trying to provide the best possible service and improve our app from day to day. ⭐
Once again, thank you for your kind words and for choosing us.

Anna,
Growave Support team.

About this app

Launched

July 14, 2014

语言

English, French, Japanese, Portuguese (Brazil), and German

Works with

Shopify POS,Checkout, Shopify Flow, Pagefly - LayoutHub, GemPages - Shopney, Klaviyo - Omnisend, Gorgias - Avada, PushOwl - Ampify, Postscript - Recharge

Built by Growave

About Growave

4.8 average rating

9 years building apps for the Shopify App Store

Support

Send a message

+1 323 744 7446

support@growave.io

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