Better Reports,929条评论

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
    895
  • 3% of ratings are 4 stars
    28
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed, customizable reports that support informed decision-making. It's praised for its user-friendly interface, automation of reports, and integration with platforms like Google Sheets and Slack. Despite its cost, merchants find its value justifies the expense. Its customer service is noted for being quick and responsive. It's recommended for both small and large, data-driven businesses.

October 25, 2023

We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.

OpryShop
United States
4 months using the app
October 2, 2023

Better Reports has been instrumental in creating custom reports that are helping to evaluate our business performance. One report was a table showing the correllation of products purchased together... which has helped us very much with our cross marketing of products. Great customer service. Responsive and very willing to jump in to help create a report when asked.

Uwila Warrior
United States
9个月使用app
October 19, 2023

Really great app. Was struggling with Shopify native reporting for months before learning about this app. The app allows you to look at data many ways. Also their support team is very responsive. I have gone to them many times with questions and requests. They have built custom fields for my business needs. Can't recommend this app enough.

Bare Minerals
United States
3 months using the app
August 22, 2023

I've used this app for over three years and am very happy with the amount of data it makes available. The customer service team has always been top-notch and willing to help. Easily a 5-star app with 10-star service.

xxxcite
United States
About 3 years using the app
August 4, 2023

I have only been working with Better Reports for a few days, but so far any time I have requested help running a report they have responded super quickly with exactly what I want and some other options. I would rate their Customer Service EXCEPTIONAL! Claudia rocks!

Zodica Perfumery
United States
About 2 years using the app
October 17, 2023

Excellent very deep app with tremendous capabilities and even better Better Support! One support interaction saved us time, money, and paper! Thanks Team BR.

Portland Running Company
United States
About 4 years using the app
2023年8月8日

love this app! I'm able to run any report I like, and customer service via chat is always so helpful! they help with any custom report I'd like to create and they usually respond within a day!

TAJA COLLECTION
United States
Over 3 years using the app
October 20, 2023

Perfect app! I was looking for exactly the kind of feature that this app offers. Support will help you with everything.

JustCustom
Czechia
3 months using the app
September 11, 2023

Incredibly helpful app to get the right information out of Shopify when the native reports just don't cut it. Their customer service is also fantastic.

Conscious Glass
United States
About 1 year using the app
August 17, 2023

Claudia is always a huge help! I have asked for multiple reports in the last several months and I have never been dissapointed.

Kennedy Blue
United States
About 5 years using the app
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1 3 4 90