Better Reports,906 reviews

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
    871
  • 3% of ratings are 4 stars
    28
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive and customizable reporting on sales, inventory, and customer data. It's praised for its user-friendly interface, unique features like automatic scheduling to Google Sheets, and integration with Zapier. Many find it more robust than Shopify's built-in reports and beneficial for medium-sized brands. The app's reliability and excellent customer service, with a responsive team, are also highlighted. It's seen as a valuable tool that saves time, aids in informed decision-making, and enhances business operations.

August 21, 2023

4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks

Sierra Madre Collection
United States
13 days using the app
June 2, 2023

Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.

Foterra Jewelry Wholesale
United States
Almost 3 years using the app
May 31, 2023

Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.

Indigo Tea Co.
United States
10 days using the app
2022年4月23日

I find it difficult to create a proper report, however...
Their response team is always quick to help and they are very good at creating the report you want!

Freshideasstarthere
Canada
Over 1 year using the app
February 24, 2022

This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!

DopeBoo
United States
7 months using the app
Edited May 5, 2021

GREAT customer service!!!!!!!!! Just not sure if I need to pay $20 for this service for my business.

Chula Aesthetics
United States
Over 1 year using the app
January 28, 2021

I have no doubt they'll get to 5 stars, the only things that warranted 4 stars today were the occasional issues loading changes to reports and the overall visual appeal/user-friendliness. Takes a bit of time to figure your way around, but once you do it's a very valuable tool that works well with other apps. Customer service is top notch as well with speedy, friendly responses to any questions/issues and oftentimes can create the report you're hoping for. Would certainly recommend.

Local Food Supply Co.
Canada
Over 1 year using the app
July 7, 2020

i like how the app allows me to customize my sale orders

i like how the app allows me to customize my sale orders

Kiss My Face
United States
About 3 years using the app
2020年5月26日,编辑

We needed a way to filter sales by customer tag and with a couple of clicks we were able to generate the report we needed and save it for quick access. It's a great solution for us.

MULETOWN COFFEE
United States
Almost 3 years using the app
Edited March 5, 2020

Great support and a bespoke report quickly put together for me which is easy to use and solved my problem...really happy thank you.

ellamora
United Kingdom
About 3 years using the app