Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    430
  • 2% of ratings are 4 stars
    10
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants find this app beneficial for managing appointments and bookings, with features like date blocking, appointment reminders, and customization of slots. It integrates well with Shopify and other tools, offering a flexible subscription model for all business sizes. Merchants appreciate the responsive customer support via chat, email, and video calls. While a free plan is available, many find value in the premium plan. The app also provides an API for custom development.

August 7, 2023

Very helpful customer support, very easy-to-use app! Highly recommend to anyone to use this app to manage their appointment services

Pan Liang Music
United Kingdom
About 23 hours using the app
May 30, 2023

So far so good! I'm having some challenges getting the app set up and customized, however the customer service is amazing and I'm being guided through using the app wonderfully. Excited to be able to offer appointment bookings to our customers!

ASHYA
United States
14 days using the app
September 24, 2023

It was easy to install , good costumer service. And easy to manage. This app is very helpful on my shop

Henry Palomino Architecture & Interior Design
United States
33 minutes using the app
March 26, 2023

first in class customer service / help.

Wished that the custom form fields had more validation / integration with them. EG entering in a phone number, mailing address (would be nice to integration w google maps), email address (validate its a valid email address) etc.

shameless
United States
3 months using the app
March 10, 2023

The team help me fast und also the app is great. I use it now for one month and all the little changes to make it perfect for my Webshop are made from the appointo team in the best way

Katharina Schneider.tv
Austria
3 months using the app
Edited December 7, 2022

the mobile app it's a bit weak... doesn't have much features and a lot to fix.
On the other hand, i had a few issues and things to solve, and the costumer service was always THE best i ever experienced in my life.
They are always quick, problem-solvers and positive atitude. i have to confess it changed my perception of the app.

KANUZI
Portugal
4 months using the app
November 1, 2022

this app loads slow, but is a great free option. I will likely upgrade! It is nice and straight forward!

The Field Guide
Canada
About 1 month using the app
May 30, 2022

J'ai choisi le pack à 30$, il est très utile et lorsqu'il y a des petites questions le chat règle ca en quelques minutes avec vous c'est vraiment top !

Oenoduca
France
3 months using the app
2021年6月15日

我们很高兴与这个程序符合我们的业务ss needs very well and is easy to set up and manage as a product on our Shopify website. We have a simple need for individual shoe fitting appointments (not group) of different lengths depending on the number of children to be fitted and this App does it brilliantly and does not have lots of unnecessary features. We only want one appointment at a time but we could change that if we wanted to have more than one fitter bookable. We can change the hours available on different days to match seasonal changes in our shop opening times. The App shows us an easy to read list of upcoming bookings, moves them to the "past" as they expire and now has a quick and easy way for us to make appoitments without creating an account for customers who don't want to go online themselves. We can change and cancel appointments, it's just a shame that the feature for customers to re-schedule and cancel their own appointments is only on a paid subscription. We can't afford to keep paying out for Apps every month - it soon adds up! But we may dip in and out of the paid plan during our busy months because this feature is the icing on the cake for us. The developers seem to listen to users' comments and introduce features that are requested and have replied to my questions using the help chat very quickly. I'd recommend this booking App for anyone that has similar needs to us.

To Boot
United Kingdom
3 months using the app
January 10, 2022

I really like that I can set up appointment scheduling with this app. I had to contact support initially as the app wouldn't let me remove duplicate info fields for when clients reserve their appointment. The team was able to quickly address the issue. I wish that you could at least have 3-4 services offered in the free package. I think that this app is good and will continue to get better over time with adjustments here and there.

Sprinkle Dazzle Collective
United States
14 days using the app
1
1