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Managing apps

Apps cover a wide range of functions and features, but you can do some basic actions with each of them.

If you need help with an app that you've installed in your Shopify admin, then seeGetting support for apps.

On this page

Open an app in Shopify

You can see all the apps that you have installed from theAppspage in Shopify:

Steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.

  2. Click the name of the app that you want to open.

  3. At the top of the page, clickOpen apporOpen sales channel.

Additionally, you cansearch for apps and sales channels, orpin your favorite apps and channelsfor easy access.

View an app's about page

The app's about page lets you view information about the app and perform actions related to the app, such as viewing the app's listing on the Shopify App Store, writing a review for the app, and checking for any应用程序兼容性issues.

Steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.

  2. Click the app that you want to view.

Edit an app's preferences

You can edit an app's preferences from the app's about page.

Steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.

  2. Click the app that you want to view.

  3. ClickEdit preferences.

View an app's invoice

您可以检查应用程序的s invoice to see more information about the billing and usage charges associated with the app.

Steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.

  2. Click the app that you want to view.

  3. In theBilling and usage chargessection, clickView current invoice.

To learn more about how you're billed for apps, and how to request an app refund or a credit, refer toApp charges.

Upgrade or downgrade an app subscription

Some apps that arebilled on a recurring cyclehave multiple subscription plans available, so you can customize your app experience based on your needs.

An app's pricing information for its subscription plans is available on the Shopify App Store, the app's external website, or both.

All app plan upgrades and downgrades are made within the app itself. Navigating to the specific plan selection page differs depending on the app, but you can find the page within the app by searching for pages with titles like "Billing", "Subscriptions", "Plans", "Pricing", or "Settings".

If you are unable to upgrade or downgrade your app's subscription plan on your own, then use theGet supportbutton to reach out to the app developer for assistance.

Steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.

  2. Click the name of the app that you want to upgrade or downgrade.

  3. At the top of the page, clickOpen apporOpen sales channel.

  4. Navigate to the app's plan selection page.

  5. Select and confirm the new app plan you want to change to.

  6. When prompted, agree to the new recurring app charge.

Change the app's proxy URL

Some apps use a proxy URL to get and show dynamic content on a page of your online store, such as product galleries, wishlist apps, or custom forms. The default proxy URL is set by the app developer, but you can change it in the Shopify admin.

Steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.

  2. Click the app that you want to view.

  3. In theApp proxysection, clickCustomize URL.

  4. Enter the new proxy URL.

  5. ClickSave.

View an app's permissions and privacy policy

You can view an app's permissions and privacy policy from the app's about page.

Steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.

  2. Click the app that you want to view.

  3. To view the app's permissions, see theApp permissionssection.

  4. To read the app's data privacy policy, go to theData privacysection and clickView this app's privacy policy.

Check app notifications

TheApp statuspage gives you notifications about the status of your installed apps and sales channels, such as whether an app is compatible with your store.

Steps:

  1. From your Shopify admin, clickSettings>Apps and sales channels.

  2. In theApp status notifications栏,点击Review. You'll only see theApp status notification barif you have apps that need to be reviewed.

TheApp statuspage shows a list of any apps installed on your store that need to be reviewed, such as unsupported apps.

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