Zendrop ‑ Dropshipping & POD,6,319 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this platform for its user-friendly interface, wide range of high-quality products, and automated order fulfillment features. They commend its competitive pricing, fast shipping, and responsive customer support. The platform's inventory management and pricing optimization tools are also highly valued. Merchants also appreciate the educational resources and supportive community for online entrepreneurs. The commitment to quality control, ensuring high product standards, is also praised.
Filter
By rating
I am thoroughly impressed with the way this service has committed itself to customer satisfaction and problem resolution. What has impressed me the most is their focus on solving any issues that may arise. Every step of the way, Zendrop has demonstrated their dedication to ensuring that their users have the best possible experience. If you ever encounter an issue, you can rest assured that the Zendrop team will work tirelessly to resolve it in the quickest and most effective manner possible.
Furthermore, it's exciting to see how Zendrop is in constant development. They are committed to continually improving their platform by adding new features and functionalities that enhance the overall experience. This attitude of never settling for the status quo is truly commendable.
Customer service has seen substantial improvement as well. The team's quick and friendly response is a testament to their commitment to customer satisfaction. I always feel valued and heard when interacting with them, which is a crucial factor for me when choosing a platform.
But Zendrop doesn't stop there. In addition to their focus on problem-solving and customer service, Zendrop offers a wide range of other features that make it the ideal choice for any online entrepreneur.
From seamless integration with my online store to the selection of high-quality products, Zendrop has streamlined every aspect of dropshipping for me. I can easily customize my products, increasing customer loyalty and setting me apart from the competition. Real-time order tracking is a blessing, and price transparency allows me to confidently manage my margins. Moreover, task automation has saved me time and allowed me to focus on growing my business.
However, what truly stands out is the community surrounding Zendrop. In addition to their educational resources, they have an active support network and a user community that provides the opportunity to learn and connect with fellow online entrepreneurs.
In summary, Zendrop has not only improved in terms of problem-solving and customer service but also continues to evolve to meet the changing needs of online entrepreneurs. With features spanning from product selection to automation and customization, Zendrop equips you with the tools you need to succeed in e-commerce. Their commitment to continuous improvement and customer satisfaction makes it a solid choice for anyone looking to thrive in the world of dropshipping. I would highly recommend Zendrop to anyone seeking a reliable and customer-centric dropshipping platform!
I have been exploring with Shopify and Zendrop. Every time I have been in need of help of support because I don't understand something or for any reasons/help with upgrades etc... I have always been able to find someone that can help me through messenger and takes care of my problem. I have not launched my store for so far I have had an excellent experience including purchasing samples.
作为一个完整的新手汁液t started with dropshipping I can confidently say that this app is amazing. There are two reasons why I love the app so much. Firstly, the user interface is extremely clean and easy to navigate compared to CJ dropshipping for example. Secondly, the support that you are able to receive is extraordinary. Here I would like to give a special credit to Austin from the support team. He was extremely dedicated and passionate helping me resolve some problems with a supplier. So I definitely recommend Zendrop to everyone who is just starting out.
19-09-2023 The start was rough with Zendrop, I have canceled them but we just received the products we ordered threw Zendrop. Products came in 10-12 business days in Europe. Some products' quality was decent some of them were excellent. They refunded the money I lost during the PLUS Plan period. Now for compensation, they opened 1 year PLUS for free for us. I do not believe people saying it is impossible to reach them out it just takes time. Be patient guys and Zendrop will help you I'm pretty sure. Good luck everyone with your journey on dropshipping!
06-09-2023 So, 3 days later they contacted me and returned all the money I had lost. If they would just have a fast decent Support team I would go back and would be using the platform again. It is really painful to wait a couple of days for a reply or help. In a couple of months, I will give them one more shot to see if have they fixed the issue with Support.
03-09-2023 So, I opened a free trial. After trying it I canceled 2 days before ending and I got charged full price for the month on a free trial period. So this morning I decided to use it because I have paid for it anyway. So I have reopened Zendrop and they charged me again! I have sent 4 letters to support and CEO. No reply so far. Explain please how the hell you charging people 2 times the full price on a free trial period. I will change my review as soon as you will fix this.
Thank you for sharing your feedback with us!
To assist you with this, Austin from our team has reached out to you and will be assisting you with the resolution.
这样一个伟大的客户服务你!我得到了冷杉t help from Darleen, very kind, and then from Austin who is absolutely fantastik! He's really engaged to help you and solve the problem. I'm not hi tech at all but he guided me through every step and made me at ease. I recommend Zendrop for dropshipping and thank you again for your excellent service!
Kelley at Zendrop has assisted me in many inquiries i've had. Not only was she quick in responding my issues were resolved in a timely manner and she offered additional services I believe are going to really help my company grow! I really love working with Zendrop it makes being a drop shipper a lot less stressful!
Works great and feels fantastic. Wish the instructions were in English too but it's pretty self-explanatory. The heat takes a little bit to come on and it only heats up in the center (nap) of the neck area, looking at the pictures, it looks like the heat is in the massaging rolls that go up and down the back, but it's not. All and all it works good and I'm enjoying the massage !
I upgraded to the plus plan for 79$ thinking i can unlock the custom branding. I have noticed that i can only do thank you cards with the said program. I have contacted support and they even issued a refund on my request without questioning why. I have spoken with Darlene from custommer support and i was impressed by the professionalism and the pace at she was getting back to me in this fast day & age. Darlene gave me some advice to help me in the short term till i reach higher sales volume so i can join their programme then.
first i wan to say a big thank you to austin zafar he has been really helpful throughout my journey with zendrop
he's customer service is top notch and made my experience better
i would definitely recommend zendrop for better order fuffillment
I'm new to dropshipping and I tried the aliexpress thing in the past and frankly it was really overwhelming. I love the Zendrop academy because Bryan makes it so possible for you to start your store with one product and then scale! Definitely takes the edge off. I love their trending products section! I haven't launched my store yet but I'm looking forward to the possibilities of this new income adventure.