Overall rating
5
Counts per rating level
  • 100%的评级是五星级
    73
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 19, 2023

Where to begin? I have been searching for the perfect app to add to my shop that supports custom gift messaging. This is a feature that our customers have been requesting for a very long time. I have tried a couple of other apps, but they didn't quite have the functionality, great UX design I was looking for, or ease of use for my customers (most importantly).

When I installed the app, I had to reach out to support really quickly to help resolve an issue involving implementation with my Rebuy flyout shopping cart. As I love Rebuy, finding another app to replace it is not something I am willing to compromise on. Adam was absolutely accomodating and went out of his way to make sure that my installation of Wrapped worked seamlessly with my expected customer journey. The integration with Rebuy works perfectly now and I could not be happier. Adam's willingness to help and quick solutions absolutely amazed me. Incredible support! Thank you!

Forged Flare®
United States
Time spent using app: 2 days
Alacart Apps replied April 21, 2023

Thank you for taking the time to add this extremely thoughtful review. I cannot express my gratitude enough!!

You have such a beautiful Shopify store, and I am beyond happy you have decided to Add Gift Wrap by Wrapped to improve the customer experience.

You've also touched on one of the biggest advantages of using Wrapped for gift options - being able to integrate into third party cart apps, as well as themes, and all supported by our developer. We will always do our best to integrate perfectly.

Thank you again!!

Thank you again, I know I mentioned this when you had originally added it - but it has truly made my day!

October 24, 2022

亚当是一个明星,他创造了这个很酷的应用,works really well, it's easy to setup. He even integrated a new option just for me and made it available to every user. It goes to show the lengths to which Alacart Apps goes to make users happy, paid or free. Im definitely subscribing. Thanks, Adam you are a star

KNDL.shop
Portugal
Time spent using app: 20 days
May 18, 2023

The implementation process was clean and easy! Wrapped has some of the best support in the game. Adam provides quick response times and is always personable and so knowledgeable. We had a couple of tricky integrations that he took head on and provided us with all of our options to complete integration. We could always count on Adam's support if and when we ran into needing it! After months of having Wrapped Adam is still quick to respond! Great app for a gift wrapping solution made 100x better by Adam and his willingness to support his app's users.

Archipelago
United States
Time spent using app: 4 months
June 30, 2023

Their support is the one who looks after you, they know and contact you when you have some probs with your theme before you know it yourself. 5 stars.

The Craft Drinks Store
Australia
Time spent using app: 2 months
August 24, 2022

I was looking for an app that could give my customers an option for how they'd like their orders packaged, not related to give wrapping. This app allowed the customization I needed to make it work. I needed a little help getting my modifications made, and Adam from Wrapped was incredibly helpful. He was quick to respond, made changes on his end that needed to be done, and helped me make changes on my end to suit my store's needs. If I could give it more than 5 stars, I would. I definitely recommend this app.

Nutworks Canada
Canada
Time spent using app: 19 days
Alacart Apps replied September 14, 2022

Thank you for writing this great review. :)

Using Wrapped gift options for unique cart add-ons is one of the best ways to use the app on your Shopify store. I am so happy you thought to use Wrapped to encourage your customers to take an eco-friendly option for Order packaging / bagging their Shopify orders.

It was great chatting with you, and customizing Wrapped to suit the needs of your business. Thank you again for the recommendation!

June 15, 2023

We use this app across 2 jewellery brands Scream Pretty and Lily Charmed - the set up and service has been spectacular. We wanted to offer different options for gift wrap / standard or minimal packaging so that we can try and reduce unnecessary packaging wherever possible, and still allow people to have the unboxing experience when required. Adam is top notch, responsive and super helpful. recommended!

Scream Pretty
United Kingdom
Time spent using app: 11 months
September 21, 2022

This app fit my needs perfectly. I own a family retail store where we offer gift wrap on specific items only. I had a few questions setting up my app to work with my online store, and was put in touch with Adam who was incredibly helpful. Adam listened to my questions and offered solutions. He even went a step further to look at my store and offer suggestions for making my gift wrap options stand out a bit more. His formatting suggestions made sense because I had no idea what I wanted and when I implemented his ideas, our site looked sleek and professional. This level of service was above and beyond. Plus, he was super funny and who doesn't want that in a tech support person? A delightful exchange overall. Super appreciative. Thank you, Adam!

The Confectionary
United States
Time spent using app: 14 days
Alacart Apps replied October 12, 2022

We really enjoyed working with you to get your store setup exactly the way you wanted it.

Fully customizing to fit into the theme is a powerful feature of Wrapped, it is also essential for building customer trust and leading to more sales (customers picking gift options, and customer loyalty / returning sales).

Thank you for this truly wonderful review of Wrapped gift options and Adam :)

Have an awesome day!

Edited April 14, 2023

Great app, easy to use. What is even better is the excellent support from the developer. Actually went above and beyond to help resolve an issue which as it turned out *was NOT caused by this app* but another - should have known as Wrapped has always worked smoothly. Definitely recommend this app.

NNEYAH Cards & Gifts
Nigeria
Time spent using app: About 1 year
Alacart Apps replied April 21, 2023

Thank you for your wonderful review!

We are thrilled that you found our app easy to use and that we were able to help you resolve an issue.

We take pride in my app's quality and its ability to leave no code fragments behind, making it easy to uninstall and keeping your store running smoothly. I truly appreciate your patience and communication throughout the process.

I am committed to providing premium customer service and creating an app that meets the highest Shopify standards. Thank you for recommending Wrapped, and we hope others will try it out for themselves as well.

March 7, 2023

Love this app and so do our customers! Been using it for well over 7 months and have no problems. It's easy to use and displays really well. Also, the devs take the time to update things and make sure it works with your theme which is crucial. It's only gotten better with time. Highly recommend.

EXAU Olive Oil
United States
Time spent using app: 6 months
Alacart Apps replied March 13, 2023

Oh thank you - as I mentioned your email really could not have arrived at a better time. It was truly one of the proudest moments we have had here. Being a small business ourselves, this kind of feedback inspires us onward!

We are continuously improving Wrapped gift options (the app) to make your experience better running a Shopify business, and to stay currently with all of the technology changes Shopify introduces.

I really did appreciate your message, and will keep that memory close for a long time!

Thank you again for the feedback and amazing 5-star review!

August 18, 2022

I am a tech dinosaur and was able to easily install the Wrapped App on a Shopify 2.0 Theme. It was a chinch! Also, Wrapped tech support (ADAM!!!) is phenomenal. I needed help to personalize the app to best suit my product and also the design of the website. Adam stepped in and within minutes had the app look and feel just the way I had wanted. AMAZING. Adam is stellar - he is super proficient and provides top-notch service. He's also gracious and friendly and put me totally at ease. I love the Wrapped app and am really excited to work with the Wrapped team going forward. I'm really impressed. And I'm using the Free Version to get started since just starting a new website. I felt like I got the type of service reserved for their advanced pro clients. I felt as if I was their most appreciated top client. THANK YOU!!!

beachlove®
United States
Time spent using app: 2 days
Alacart Apps replied August 27, 2022

Thank you for your very kind review. We are excited to have your store using Wrapped from the start, it will be great to grow with you!

你列出的一大特点worked hard on - making Wrapped the easiest way to add gift options to your Shopify store. All customizations are code-free and do not ever need to modify your theme files directly.

We treat all of our Shopify businesses the same way, if you are just getting started or using our premium plans, it's all about making sure Wrapped works perfectly for your individual requirements.

Thank you again for the review, it really means a lot to us. :)

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