Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
    73
  • 1% of ratings are 3 stars
    13
  • 1% of ratings are 2 stars
    15
  • 5% of ratings are 1 stars
    77
What merchants think

Feedback submitted

Merchants highly value this app for its intuitive interface and seamless Shopify integration, offering automatic translation of online stores into multiple languages. They appreciate its wide language range, dynamic content translation, and visual editor. Efficient customer support and improved search engine rankings are also noted benefits. Unique features such as translating external JavaScript code, providing a bilingual experience, and supporting right-to-left sites are commended. The app is recognized for its comprehensive features and user-friendly experience.

August 10, 2023

Using this app makes everything so much easier! It saved soooo much time. Instead of manually adding the translation we just added Weglot. We'll use it for upcoming localizations, too! Support Kevin is super quick and is always finding the right solutions. Thanks a lot!

Beglaubigung24
Germany
About 1 year using the app
October 5, 2023

we had a very good experience with Weglot, worked seamlessly and easy to manage and edit. Highly recommended!

CULTO
Spain
Over 1 year using the app
September 2, 2023

Customer service is responsive and helpful.

The app is well considered for how translations may affect your SEO in different regions.

The app is also easy to use and manage.

Oliver James Lilos
Hong Kong SAR
About 2 years using the app
August 24, 2023

You have reached your words limit
This company will do this no matter what. Try to avoid by excluding blocks, they go to 2k words on a 600 word webpage anyway. Now they will be emailing with their lame explanations asking to remove this review.

Weglot, you earned it, eat the star, and stop your bs.

Xform3
Canada
About 1 year using the app
Weglot replied August 29, 2023

Hi,

Thanks a lot for taking the time to write a review.

It seems that your experience with Weglot can be improved, and I'd be glad to help you improve your experience with our product.
I've analyzed further the conversation you've had with our Support team and also your account and it seems you had trouble managing your translations and excluding some pages to stay under 2000 translated words

我可以看到在你的账户,你有如果gnificant number of inactive translations that could be easily removed and reduce your word count here

If you'd like to give it a try, don't hesitate to come back to us at support@weglot.com so we can help you further in this matter

We'd be really glad to help you improve your user experience with our app.

Keep us posted,
Have a great day,
Cheers,

August 28, 2023

Good app and great customer service. I don't use the app that much but the customer support is very friendly and helpful as they solved my issue in a minute.

Vissla EU
France
About 1 year using the app
August 11, 2023

I recently started using the Weglot app and, honestly, while the technology itself is impressive, it was the human touch in their support that truly won me over. Mr. Jeremy from their team was an absolute gem. When I was struggling with styling the language switcher, he stepped in, guiding me patiently through each step. It's evident he knows the ins and outs of the system, but more than that, he took the time to truly understand my concerns and address them. It's rare to find such a combination of technical know-how and genuine customer care these days. Kudos to Weglot and especially to Mr. Jeremy for making my experience a memorable one!

hotspot*
Kuwait
26 days using the app
July 21, 2023

Not only the best translation app you can use for your website, quite frankly the most knowledgeable and responsive support anywhere.

CIRKA Distilleries
Canada
12 months using the app
June 30, 2023

Been using this app for years, but we decided eventually to uninstall it. The app is extremely expensive in comparison with much more modern apps that offer 5 to 10 times more languages and words in much less price. Very limited in regards to deep machine translations. The support/company's management seems to be careless to respond, if they ever responded at all.

Arabian Shopping Zone
Sweden
About 4 years using the app
Weglot replied July 13, 2023

Hi,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.

Actually, be aware that Weglot proposes a Free plan and also proposes Premium plans.

Premium plans allow us to be able to create super cool features such as the Slug Translations (See => https://support.weglot.com/article/148-can-i-translate-my-urls) to improve the UX on your translated versions.

The “Variable” feature (See => https://support.weglot.com/article/302-how-can-i-add-variables-to-my-translations) and propose variable suggestion to help you optimize your translations and save translation credits.

We are also pleased to offer the option to detect potentially inactive translations (See => https://support.weglot.com/article/288-how-can-i-remove-inactive-translations) to help optimize your translations.

Our Support team is very dedicated to help all our users regardless of their subscription and we all try to propose the best experience possible.

We’d be glad to help you further. You’d just need to contact our team at support@weglot.com and ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin.

Have a wonderful day,

Best,

The Weglot Team

September 18, 2023

Very good and quick and kind response

Studio Hafnia
Denmark
Almost 2 years using the app
October 4, 2023

Had an issue with the SEO of my translated languages and Baptiste and Kevin provided swift help.

Solid Stash
Belgium
5 months using the app
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