Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    874
  • 2% of ratings are 4 stars
    19
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
    2
June 21, 2023

Absolute junk app, doenst work for the get go. Installed and then click the FREE trial button to run it for the first time, and this button does nothing. Please don't waste your time. Ive wasted already too much on this, there are plenty of other similar apps.

Cycling Kinetics
Australia
16 minutes using the app
Logbase replied June 21, 2023

We are sorry that you had an issue. We are checking what caused the issue and we will be back with a resolution soon.

Update (3hr since issue reported): We have identified the issue and the fix has been rolled out now.
Root cause of the issue was outside our app as a data format that Shopify sends changed overnight for a few stores. We have adjusted our app to handle this.

We request you to give us another chance. We have also emailed you regarding the same. Sorry again, and looking forward to serving you better.

September 13, 2022

application is not working properly. If we add 2 induvidial products without add on button, discount doesnot show up

mysavvytask
United States
About 1 hour using the app
Logbase replied September 13, 2022

Hi, thank you for raising the issue. We will reach out to you on email and help resolve this. Sometimes discount might not work due to another app conflict or theme specific conflicts. Looking forward to connect and resolve this.
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We tried emailing you multiple times, but unfortunately we couldn't connect back with you. As mentioned on the email, the problem has a solution. Hope we get a chance to serve you again sometime!

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