Tracktor Order Tracking

Tracktor Order Tracking

Free plan available. 7-day free trial. Additional charges may apply.
Rating (4.8)
Reviews
724
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

June 15, 2015

语言

English

Works with

Shopify Flow, Klaviyo, Orderly Emails, Spently, MESA, Omnisend, Segment

Real-time package tracking and order lookup for your store

Tracktor首次购房者变成重复shoppers by increasing customer satisfaction and lowering support costs. Every major retailer has order tracking built into their stores; now you can too. Tracktor adds professional-grade order status & package tracking that's integrated with all of the major carriers. This gives you and your customers incredible visibility into the tracking status and location of the packages in transit.

Tracktor首次购房者变成重复shoppers by increasing customer satisfaction and lowering support costs. Every major retailer has order tracking built into their stores; now you can too. Tracktor adds professional-grade order status & package tracking that's integrated with all of the major carriers. This gives you and your customers incredible visibility into the tracking status and location of the packages in transit. more
  • Package tracking and order lookup that integrates with all popular carriers
  • Reduce support: Avoid WMO requests by letting your customers help themselves
  • Email/SMS notifications: Triggered when a package is out for delivery or arrives
  • Manage: Control what a buyer sees with a branded tracking page
  • Mission Control dashboard: Timely tracking insights on a 3D interactive map

Pricing

7-day free trial

Free

Free

  • 75 orders per month included
  • Access to 1500+ Carriers
  • Tracking page on your domain
  • Shopify Email & SMS Integration

Starter

$9.99/month

300 orders per month included, $0.05 per additional order

  • All Free plan features
  • Customizable branding + whitelabeled
  • Product upsells on tracking page
  • CSV Export

Essential

$39.99/month

2,000 orders per month included, $0.05 per additional order

  • All Starter plan features
  • Translated carrier messages
  • Custom order statuses
  • Delivery Reporting

Advanced

$99/month

6,000 orders per month included, $0.05 per additional order

  • All Essential plan features
  • API Access
  • Premium Data Sources

Free

Free

  • 75 orders per month included
  • Access to 1500+ Carriers
  • Tracking page on your domain
  • Shopify Email & SMS Integration

Starter

$9.99/month

300 orders per month included, $0.05 per additional order

  • All Free plan features
  • Customizable branding + whitelabeled
  • Product upsells on tracking page
  • CSV Export

Essential

$39.99/month

2,000 orders per month included, $0.05 per additional order

  • All Starter plan features
  • Translated carrier messages
  • Custom order statuses
  • Delivery Reporting

Advanced

$99/month

6,000 orders per month included, $0.05 per additional order

  • All Essential plan features
  • API Access
  • Premium Data Sources

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.See all pricing options

724 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
    662
  • 5% of ratings are 4 stars
    33
  • 1% of ratings are 3 stars
    6
  • 1% of ratings are 2 stars
    5
  • 2% of ratings are 1 stars
    18
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly features, and efficient customer service. It offers a customizable tracking page that reduces customer inquiries and improves satisfaction. The app integrates with multiple carriers for real-time tracking and is especially beneficial for merchants without coding skills. Some reported increased conversion rates after using it. The app is also praised for its fair pricing and the value it adds to businesses.

June 2, 2023

The support team at Tracktor is AMAZING! If I could give more than 5 stars I would. I had the pleasure of working with CS - Abby. She helped me set up order tracking on all of my website (Shopify) customer shipping and order notification emails. She originally sent me the guide on how to do it, but since it had to do with part of the code on my theme, I was not comfortable with doing it. No hesitation, she offered to collaborate with me and took control. She completed it within 5 minutes all while I was still in the chat feature. Superb! Then I asked her why all my orders were not registering in the Tracktor dashboard. She noticed I was using a vendor that required a different mapping and offered for her team to assist. Once again it was done very quickly. Great support team, customer service skills, personable, helpful, and provides recommendations. I will never use another order-tracking APP! Thank you Abby & the entire Tracktor CS Team. YOU ROCK! :)

Pico's Place
United States
November 21, 2022

Our customers always ask the question, "Where is my order?" This app solved that problem by creating a simple but beautiful tracking page for our customers to use whenever they need. The support team has been super helpful with all of our requests and we have already seen a huge reduction in customer service requests. Thanks team!

George and Willy
Hong Kong SAR
12 days using the app
March 22, 2023

Had a problem with the tracking page not displaying correctly. Within 30 minutes of contacting they had jumped into my store and added extra code which resolved the problem!! Responsive and straight to the point, could not ask for more!

SharkSneaks™
United Kingdom
About 22 hours using the app

About this app

Launched

June 15, 2015

语言

English

Works with

Shopify Flow, Klaviyo, Orderly Emails, Spently, MESA, Omnisend, Segment

Built by ShopPad Inc.

About ShopPad Inc.

4.8 average rating

11 years building apps for the Shopify App Store

Support

Send a message

1 (888) 735-3133

tracktor@theshoppad.com

Resources

FAQ

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