Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
    350
  • 11% of ratings are 4 stars
    46
  • 1% of ratings are 3 stars
    4
  • 1% of ratings are 2 stars
    3
  • 4% of ratings are 1 stars
    16
What merchants think

Feedback submitted

Merchants appreciate this app for its reliability, ease of use, and customization options, especially for businesses with multiple locations. Features like bulk uploading of store locations and a global reseller list are highly valued. The customer service is often praised for its quick and helpful responses. The app's Google API and heat map display of customer searches are also appreciated. Merchants have noted that the app helps drive traffic to physical stores and increase sales.

March 23, 2023

Support was a little slow after reaching out a few times but when they did reply their support was very helpful. App works great but just takes a bit to get it going.

Luminox Australia
Australia
Almost 4 years using the app
June 10, 2021

Overall the APP is good. I do feel the ability to customize the CSS is a bit lacking, and not intuitive. The APP page is outside the Theme, the URL is anyway. So none of the Theme's controls will work on it. We do not have "locations" but we use this APP as a tool for our customers to locate other businesses that DO have a physical location and that are relevant to our products.

Sater Design Collection
United States
Over 5 years using the app
Shop Circle replied June 15, 2021

Thanks for the review. The team is always working to improve ours apps. Your feedback has been passed along to our developers.

August 30, 2021

Their support is fantastic. Thanks to Nikhil for all the help provided on getting the geocoding in. I just wish it was easier to bulk edit a chain of stores or to completely delete a chain of stores without support help. And the geocoding does not always work, but not sure if that is google map's fault or the app.

Healthy Pet
United States
Almost 2 years using the app
January 22, 2021

App works pretty well. Would be cool if they offered consolidated billing or special plans for multiple stores. Nicholas helped me out to optimize appearance on mobile, he was great! Worked quickly and communicated very well.

Aria Vent
Canada
Over 1 year using the app
Shop Circle replied February 2, 2021

Thank you for your review and your feedback. We are so happy that Nicholas was there to help you. Thank you for choosing Bold!

September 27, 2019

The bulk upload did not work for me but I was able to get a response and the outcome I wanted with the help of Rony in Customer Service within 24 hrs.

Moodbeli
United States
About 2 years using the app
Shop Circle replied September 30, 2019

Hi there! We're so sorry to hear that the bulk upload didn't work properly for you, but it's great to see that Rony was able to sort it out for you so you could get those same results.

Please let us know if you need anything else; we'd be more than happy to help again! Your products look amazing, by the way, and I love your recipes page. :-)

Edited December 14, 2018

So far the app does everything that I need it to do for my Shopify website and the customer service is helpful. I was having issues and the team helped me figure out what was wrong with instructions and pictures.

kingston-anchors
United States
Over 3 years using the app
December 1, 2021

THE PATENT LAWSUIT TROLLS ARE SCAMMERS You may have seen reviews mentioning that installing this app led threat of a lawsuit. Be aware, it's a scam. In 2011 there was a patent granting GEOTAG the protect the marking of physical locations on a map for goods and services (474 Patent). This patent was overturned in 2016 in Microsoft/Google vs GEOTAG (look it up). Here is a copy-paste from the Federal Court of Appeals - "We have considered GeoTag’s remaining arguments and find them unpersuasive." If you ever get a solicitation regarding a patent infringement regarding the mapping of physical locations on a map, it's likely a scam. We can thank Google and Microsoft's legal teams for doing the groundwork on this.

spermidineLIFE® US
United States
13 days using the app
April 29, 2016

Pretty good. The only downside is about 7% of the uploads from cvs are not recognized and I have to go one by one to fix something. Usually it finds it right away, and we have verified all the syntax (these are the same files we used last time and were corrected). It's not that much work considering the bang for your buck. Customers definitely want to be on our Earasers map - they ask us to update it if they don't see there location. It works!

Earasers
United States
Over 6 years using the app
2014年2月2日

As a business owner with very little time, who gets very frustrated at being charged a fortune by web designers to implement such apps as these, I was very very happy to find that I had it installed within 20 to 30 mins, up and running with no hassles. Would highly recommend this app. Makes a difference to the overall professionalism of my website too.

Kiddimoto
Australia
About 8 years using the app
December 28, 2013

Store Locator makes my site looks really nice and professional. I am a store owner and I can install and set it up myself. It's simple. I did have an issue with bulk import but Support was able to quickly assist. I will be looking for other Bold Apps to complement my store in the future.

Hey Boo
United States
About 8 years using the app
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