Stamped Loyalty & Referrals

Hi Julie,

We're always here for you if you need help, and you are more than welcome to request a callback if you feel speaking to support directly would be easier for you!

The POS issue is a known problem and we are working with Shopify's development team as we need them to help address a known API issue they have to get this fixed. I do apologize for the time it taking them to resolve this.

I see Salem and Allie are in touch from our support team, but I will follow up with you directly to see if there's anything more we can do to empower you with Stamped!

Hi there Exxtended image hair team!

Thank you for your fantastic review of Stamped Loyalty! We're thrilled to hear that our service has been easy to customize and integrate into your store. Providing value at a solid price point is one of our key objectives, and we're glad that you find the services we offer worthwhile.

We apologize for the issue you encountered while updating your URL within the rewards launcher during your store rebranding process. However, we're delighted to hear that our support team was quick to respond to your ticket and resolved the issue by the next day. We strive to provide friendly and helpful assistance, and we're glad we could meet your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you in maximizing the benefits of using Stamped Loyalty.

Thank you for choosing Stamped, and we appreciate your valuable feedback.

Hi there Master Grocers team,

Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience with our customer support representative, Andrea. We take pride in providing friendly and helpful service to all of our Merchants.

We're sorry to hear that you experienced an issue in the first place, but we're happy to hear that Andrea was able to assist you and resolve the problem.

Thank you again for your feedback. We look forward to serving you again in the future!

Hi All Yours team,

We're very sorry to see this has been your experience.

I've reached to personally to see if we can assist you further, though I see you don't have any active support tickets with us at the moment.

Our team has been in contact with you for all your support tickets, though I can appreciate how the wait for a first reply can be frustrating. We can assure you all the replies we've sent have not been from any automatic response trigger, and come from real people like Ashok and Blake who have been helping you out!

We are working hard to improve our Loyalty product and look forward to our continued partnership. Please reply to the email I sent you directly and we can look into ways we can better support you.