Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
    501
  • 9% of ratings are 4 stars
    54
  • 1% of ratings are 3 stars
    9
  • 2% of ratings are 2 stars
    14
  • 9% of ratings are 1 stars
    54
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of discount options, including bulk buy and volume-based offers. It's praised for its user-friendly interface, seamless integration, and reliable performance. The support team is commended for their prompt and efficient service. Merchants value its ability to handle complex discounting requirements and compatibility with various themes. Its customer-facing features, such as pop-ups and comments in the cart, are well-received. Many find it cost-effective, stating it boosts sales and upsells, effectively paying for itself.

September 27, 2023

Really good app, works well (a few minor issues but mainly caused by Shopify limitations and our ambitions). I love how easy it is to get assistance though, it takes no time at all to get a resolution to a problem from real people who know what they're doing. Recommended.

Certainly Wood
United Kingdom
11 months using the app
Orbit replied September 28, 2023

Wow thanks so much for sharing, I really appreciate you saying such kind things about my team! - Emily, Head of Support

August 6, 2023

Support was very prompt in making the changes for my Shopify store - super efficient and fuss-free! They were able to make changes for 2 of my stores really quickly.

Colief新加坡
Singapore
Over 3 years using the app
Orbit replied August 8, 2023

I'm so happy to hear everything went so smoothly for you!! - Emily, Head of Support

October 11, 2023

伟大的应用。易于使用。已经成功使用它fully for several years now.

InnerTalk-Store
United States
Over 6 years using the app
Orbit replied October 13, 2023

Thank you!! - Emily, Head of Support

August 4, 2023

Changed theme to capital and the app did not work properly as a result
Reached out to support - who offered WORLD CLASS support and resolved my issue quickly. On top of this, It is a great app which attracts my customers to purchase

Quinn - Sexy Lingerie
United Kingdom
Almost 2 years using the app
Orbit replied August 8, 2023

Wow world class!! thank you so much for this glowing review, we really appreciate it!! - Emily, Head of Support

July 26, 2023

This app is a game-changer! With a user-friendly interface, it makes shopping a breeze. The promotion tools are innovative, driving sales too. The support team is responsive and helpful. It seamlessly integrates with our store, making it a must-have for any online business. Highly reliable and efficient - I couldn't be happier!

Rip Curl Indonesia
Indonesia
Almost 2 years using the app
Orbit replied July 28, 2023

Thank you so much for this review!! - Emily, Head of Support

October 3, 2023

Honestly a really good app overall! Alex at Orbit has gone above and beyond when we have (admittedly silly) questions!

服务是小鬼eccable and the app is very easy and intuitive to use :)

Supergood.
United Kingdom
Over 2 years using the app
Orbit replied October 6, 2023

There are no silly questions :) Thanks so much for this review!! - Emily, Head of Support

August 24, 2023

The app allows mostly all the promotion rules that you can think of. Reaching out to the customer support which is super helpful and efficient.

mothercare-malaysia
Malaysia
About 1 year using the app
Orbit replied September 5, 2023

Thanks for sharing your experience! - Emily, Head of Support

July 4, 2023

Great App, Kay from customer service was fantastic in helping sort out an issue we were having on the cart page.

Jaggad
Australia
Almost 6 years using the app
Orbit replied July 5, 2023

Thank you so much for sharing! - Emily, Head of Support

August 10, 2023

Versatility for a low price! Compared to other apps, USO offers many options for driving CRO. Alex is super helpful and helped us optimize our usage.

A great option!

RUSK
United States
About 1 month using the app
Orbit replied August 15, 2023

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

June 24, 2023

Fantastic App for providing customers with unique opportunities to save money. Volume-based special offers play an integral role in my store's customer experience, and we couldn't provide that without USO.

My customer support experience has been nothing short of stellar. Kay was able to resolve any presented issues in no time at all.

Shopportuguese.com
United States
Over 2 years using the app
Orbit replied June 28, 2023

Thank you for leaving this review!! - Emily, Head of Support

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