Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
    290
  • 6% of ratings are 4 stars
    20
  • 1% of ratings are 3 stars
    4
  • 1% of ratings are 2 stars
    2
  • 5% of ratings are 1 stars
    17
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in boosting sales and customer retention, with some reporting a 50-60% increase in sales. They appreciate its user-friendly interface, easy setup, and smooth transition from other apps. Key features like Flows, COD confirmation, Abandoned Cart messages, and automated SMS notifications are praised for enhancing customer engagement and loyalty. The app's ability to recover abandoned carts, convert window shoppers into regular customers, and send promotional messages is also valued. Merchants commend the customer support, specifically mentioning account managers Urvashi, Rajat, and Riya Thakur. The app is considered cost-effective with reasonable rates for services, and is appreciated for professionalizing businesses and improving customer communication.

September 20, 2023

I have been using this service from last 2 month getting good conversions everything is easy to use and team is very supportive.

Homey Complex
India
2 months using the app
一个ugust 23, 2023

I have uninstalled this app by mentioning, that I am not getting a customized template on the growth plan, and the same I get with another service provider at a lesser price. The associate who was coordinating with me refunded my account balance after a long struggle and did not deactivate or delete the account.. It's been more than a week since I have been trying to solve this and the girl has not picked up the phone, She said it will be deactivated or deleted (2FA) today so that I can move on but it isn't happening. These guys are a trap. I am stuck with these guys. I do not recommend this app to anyone.

Tie The Bun
India
一个bout 1 month using the app
June 15, 2023

Good App for Text Message Notification to Customers. Pricing is also economical , whatsapp and text notification all together in one app.

Jaibros
India
一个bout 2 years using the app
May 23, 2023

Convertway works Amazingly well. All the flows are tailored in a way to extract maximum sales. Welcome series and Abandoned cart series have converted lot of window shoppers into regular customers.

Convertway team's response is quick, I must really appreciate the way our account Manager Riya Thakur has extended her support and guidance.

Overall : Excellent. Really worth it 100%

The Minikin Store
India
2 months using the app
Edited May 1, 2023

This App is crazy.
From the day I have started using it, my sales have improved by 50-60%.
You can even throw various campaign to the existing customers which helps a lot in boosting the sales.
More importantly, the customer support is amazing.
建议所有的电子商务用户使用this app and it would definitely not disappoint you.

runeoriginals
India
3 months using the app
一个pril 12, 2023

I have been using the app since almost a month now and I really appreciate how smooth and easy the transition process( from the apps I was using previously) their team of wonderful people made it for me. Especially, my account manager Riya Thakur, she has been very supportive and helpful. You rarely come accross a brand which is so respectful towards their clients. Such a good team the management has built. Kudos and thank you so much.

Homes Venue
India
5 months using the app
September 20, 2023

Berkowits Hair & Skin Clinic
India
一个lmost 4 years using the app
一个pril 20, 2023

The promise made by the app is True when you actually experience it.
Everything worked well, from Flows, to Cod confirmation to Abandoned Cart msgs.

Overall great app, The best part is their Team, Really helpful people, really care about their clients.

Flat Floor Mop
India
一个bout 2 months using the app
March 16, 2023

We just started using the app. This is a benefit for us to use the Whatsapp flow option. Thank you to Urvashi and Rajat for helping us through out the process.

Sidapur
India
一个lmost 6 years using the app
March 31, 2023

I have been using this service from last 1 month getting good conversions everything is easy to use and team is very supportive

Miris
India
4 months using the app
1 3 4 34
1 3 4 34