Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Free plan available. Additional charges may apply.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

December 2, 2014

Languages

English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)

Works with

Shopify POS,CheckoutShopify流Shopify POS,法官。我,Klaviyo,走了rgias, Mailchimp, Okendo

Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
  • Customize the rewards launcher, panel, and emails to match your brand aesthetic
  • Encourage repeat purchases by allowing guest shoppers to earn points
  • Integrate with all your favorite apps for email, reviews, and customer service
  • Remind customers of their points & referral link with Nudges to boost engagement
  • Auto-translate your entire loyalty program to one of our 6 preset languages

Pricing

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

Up to 500 monthly orders

  • All Free features
  • Advanced branding
  • Customizable reward emails
  • Nudges (on-site pop-ups)
  • 2 integrations (e.g. Klaviyo, Okendo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

  • All Starter features
  • VIP program
  • Points expiry
  • Free product rewards
  • Unlimited integrations
  • Points redemption at checkout (Shopify Plus only)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

  • All Growth features
  • Powerful reporting tools
  • Segmentation & exports
  • Priority support
  • API access
  • Preferred pricing for multiple stores

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

Up to 500 monthly orders

  • All Free features
  • Advanced branding
  • Customizable reward emails
  • Nudges (on-site pop-ups)
  • 2 integrations (e.g. Klaviyo, Okendo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

  • All Starter features
  • VIP program
  • Points expiry
  • Free product rewards
  • Unlimited integrations
  • Points redemption at checkout (Shopify Plus only)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

  • All Growth features
  • Powerful reporting tools
  • Segmentation & exports
  • Priority support
  • API access
  • Preferred pricing for multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.See all pricing options

5,318 reviews

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
    464
  • 2% of ratings are 3 stars
    116
  • 1% of ratings are 2 stars
    41
  • 2% of ratings are 1 stars
    82
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and positive impact on customer engagement. Features such as loyalty points, rewards program, and social media integration are highly valued. The app's performance is reliable and the customer support is responsive. The free version offers a robust start to building customer loyalty. The 'Points at Checkout' feature and automatic customer rewards are also well-received.

Edited October 6, 2023

Update, Thank you to Smile for being flexible and working with small business.

*Like many other small businesses here, we're looking for an alternative after the huge price hike. We're not using any of the features of the highest tier plan except the points.*

The Haunted Game Cafe
United States
Over 3 years using the app
Smile.io replied October 5, 2023

Thank you for taking the time to leave us your feedback. It is helpful for us to learn how we can improve for small businesses. I've reached out via email to see if we can help resolve this situation for you.

September 15, 2023

We have used Smile for the last few years and have found it an intuitive rewards platform - some of the features are a little basic in comparison to other rewards platforms however overall is great value for money.
I had a meeting with Hannah on optimising our program and was happy with her attentiveness and suggestions. Thank you Hannah.

ESTHER & CO.
Australia
Over 6 years using the app
Smile.io replied September 16, 2023

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help!

The Smile Team :)

September 26, 2023

We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! I was just able to add Smile reward redemption to Shopify's new checkout extensibility thanks to Hannah and Jade - this is a fantastic addition to an already amazing app! Thank you for your support.

ECS Coffee
Canada
About 4 years using the app
Smile.io replied September 28, 2023

谢谢你花时间把你的review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

About this app

Launched

December 2, 2014

Languages

English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)

Works with

Shopify POS,CheckoutShopify流Shopify POS,法官。我,Klaviyo,走了rgias, Mailchimp, Okendo

Built by Smile.io

About Smile.io

4.8 average rating

9 years building apps for the Shopify App Store

PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

Support

Send a message

help@smile.io

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