Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    178
  • 1% of ratings are 4 stars
    2
  • 1% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

商人欣赏这款应用的无缝的人agement and delivery of digital orders. It's praised for its reliability, high performance, and ability to handle large sales volumes. Features such as automatic fulfillment, customizable emails, and customer access to past purchases are highlighted. The app integrates well with various platforms and offers responsive customer support. Regular updates for improved user experience, valuable insights like customer download history, and security features are also noted. Merchants find the different plans offered to be good value for money.

September 13, 2023

五年来我一直在使用这个应用它worked flawlessly. The two times I had a problem it turned out that it was something on my end that I had done wrong. The support is excellent and so quick. One time I contacted them around midnight, expecting to get a response the next morning. They responded immediately! I am very happy with how easy and effortless this app makes selling digital items. Highly recommended.

WriteABio
Canada
Over 5 years using the app
Corknine Development replied September 15, 2023

Thank you for being a loyal partner for the last five years! What a ride!

We strive to provide our users with a high quality experience and your feedback helps us to continue to improve. We appreciate your input and hope that you will keep using our app.

All the best,
Customer Success Team

September 12, 2023

Where do I start? I am new to Shopify and new to Sky Pilot. They could not have been more kind and patient in helping me navigate an issue. Not only that, but Allessandro (manager) noticed that we are a non-profit organization and provided us with a discount to our plan (actually with additional features)! Who does that? Sky Pilot. EXCELLENT CUSTOMER SERVICE!

Just Moved Store
United States
About 3 years using the app
Corknine Development replied September 14, 2023

Thank you for your review!

We are always working to improve our app and the user experience for our customers, and helping a NPO makes us all very happy!

Thank you again for taking the time to review our app.

All the best,
Customer Success team

October 5, 2023

I have been with them for over 2 years. I was hesitant at first becuase of the importance of our designs needing to be delivered. I can honestly say that I have had no problems in that time. Just recently this company was purchased by a new owner around October of last year. I have to say the customer service was a great experience today.

Lv427Designs
Canada
Almost 4 years using the app
Corknine Development replied October 9, 2023

Thank you for taking the time to review our app.
We are glad to hear that you find it to be an enjoyable experience and appreciate your feedback. If there is anything else we can do to make the experience even better for you, please let us know

All the best,
Customer Success Team

September 27, 2023

I have been using the Skypilot app for quite some time now, and I can confidently say that it has been an outstanding experience. What truly sets this app apart is its exceptional customer service, which consistently goes above and beyond to assist users.

Beyond its top-notch customer service, the Skypilot app itself is simple to use. Its user interface is intuitive and user-friendly, making it easy for even non-tech-savvy individuals to navigate effortlessly. The app's design is clean and aesthetically pleasing, making for a pleasant user experience. Navigating through the various features and functions is a breeze. You'll find the app's layout and organization logical and straightforward. I highly recommend it to anyone seeking a reliable and efficient app with outstanding customer support that will make delivering digital files a breeze!

The Legal Paige
United States
Almost 2 years using the app
Corknine Development replied October 2, 2023

Thank you for taking the time to review our app! We appreciate your feedback and being a valuable loyal customer for 2 years! Let us know if there is anything we can do to make your experience more optimal!

All the best,
Customer Success Team

September 27, 2023

This app continues to get better and better. Added functionality and great support go a long way to ease the everyday administrative burdens of selling digital products. The SkyPilot support team has always been quick to respond and more recently have gone above and beyond to help us through a confusing selling process. Excellent customer service!

HRDQ
United States
Over 3 years using the app
Corknine Development replied October 2, 2023

Thank you for your review! We are glad that you enjoyed our app and all its features. We strive to create the best possible user experience and value your feedback. If there is anything else we can do to make your experience even better, please don't hesitate to let us know.

All the best,
Customer Success Team

July 26, 2023

I have happily used this service for several years. I appreciate that when I have any questions, I get help! I don't know how I could possibly manage my business without it. Thank you!

Anatomy Softwear International Inc.
Canada
Over 7 years using the app
Corknine Development replied July 27, 2023

Thank you so much for your wonderful review!

We are delighted to hear that you have been making the most of our Sky Pilot App for SEVEN years (WOW) and that you feel our customer service is satisfactory. We want to show you our appreciation for your loyalty and it's great to hear that our app has made such a positive impact on the management of your business. We will continue working hard to provide a quality service to you. Thanks again!

All the best,
Customer Success team

October 2, 2023

I'm Konrad, the owner of ModernClimb, and my experience with Sky Pilot has been nothing short of outstanding.

我安装了天空飞行员通过Shopify交付我们的年代pecialized climbing training plans. This was smooth, efficient, and most importantly, user-friendly. It streamlined our process and enhanced our service delivery.

Then there's Alessandro, the owner of Sky Pilot. He stumbled upon my Instagram ad, was intrigued, and decided to purchase one of our training plans to improve his climbing skills. The fact that it was delivered via Sky Pilot, the very app I had just integrated, was a delightful surprise for both of us.

What I appreciate most about Sky Pilot is its reliability and ease of use. It's not just an app; it's a powerful tool that has transformed the way we deliver our services at ModernClimb.

My experience with Sky Pilot has been fantastic, and I wholeheartedly recommend it to anyone looking for a seamless and efficient delivery solution. Looking forward to seeing Alessandro's improvements in climbing!

ModernClimb
Poland
4 months using the app
Corknine Development replied October 4, 2023

Thank you Konrad for your amazing feedback!

We are glad that you find our app useful. We are constantly striving to improve our app and make sure it is up to date with your needs. If there is any way we can make our app better for you in the future, please do not hesitate to let us know, and we will force Alessandro to train as hard as possible!

All the best,
Customer Success Team

September 4, 2023

SkyPilot is an amazing product that makes the delivery and management of digital products easy and affordable. Their support is top notch and extremely helpful. I would highly recommend for anyone looking to take their digital download business to the next level.

Linds Handmade Designs
United States
Over 1 year using the app
Corknine Development replied September 6, 2023

Thank you for your review! We are glad to hear that you are enjoying the app. We are always striving to make sure our app is providing a safe and enjoyable experience. If you have any feedback or suggestions, please don't hesitate to reach out. We would love to hear from you!

All the best,
Customer Success Team

August 12, 2023

We came to Shopify from elsewhere with a thousands of videos and digital assets in need of a new home. After kicking the tires on several apps, we found that SkyPilot met our needs. What's far more important is how the SkyPilot team worked hard to get us up and running. The ongoing support -- as demanding as we can be -- is a true constant. This is the type of company that sees their customers as a resource and not a burden. I recommend them w/o reservation.

Meg Bitton Productions
United States
Over 1 year using the app
Corknine Development replied August 21, 2023

Thank you for your review about our app! We're happy to hear that you find it useful. We strive to make our app a valuable resource for all our users and appreciate your feedback. If you have any further comments or suggestions, please don't hesitate to let us know. We hope you continue to enjoy the app!

All the best,
Customer Success Team

July 31, 2023

We've been using Sky Pilot since 2019 to deliver digital content to our customers and couldn't be happier. Using a combination of hosted content and streaming via the excellent integration with Vimeo it's presence on our sites is seamless.

We recently added subscription memberships to our products and Sky Pilot's recently launched subscription integration functionality is an absolute godsend.

Customer service has been superb at every point, couldn't recommend it any more highly.

Wedge Matrix
United Kingdom
Over 3 years using the app
Corknine Development replied August 1, 2023

Thank you for your amazing review!

We're thrilled to hear that you've had such a great experience using Sky Pilot, especially insofar as our new subscription integration feature. It's wonderful to hear that our customer service has been so helpful as well! We appreciate your feedback and your support and look forward to continuing to deliver exceptional digital content to your customers!

All the best,
Customer Success team

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