Shop channel

Shop channel

Preis: Kostenlos
Bewertung (3,7)
Rezensionen
233
Entwickler

Highlights

Beliebt bei Unternehmen wie deinem
  • Sitz in den USA
Entwickelt für dein Unternehmen
  • Direkter Zugriff im Shopify-Adminbereich

Über diese App

Eingeführt

22. September 2020

Sprachen

Englisch

Kompatibel mit

Shopify Flow, Shop app, Shop Pay, Shop Promise, Shop Minis

The Shop channel is your control center for managing and optimizing your brand presence on Shop.

Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales.

Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales. mehr
  • Convert more sales with Shop Pay’s accelerated checkout
  • 建立信任和增加透明度的Track with Shop’ button
  • Customize your mobile app storefront with assets unique to your brand
  • Engage and retain customers with personalized product recommendations
  • Measure Shop’s impact on your business with key performance analytics

234 Rezensionen

Gesamtbewertung
3,7
Anzahl pro Bewertungsstufe
  • 50 % der Bewertungen sind 5 Sterne
    117
  • 6 % der Bewertungen sind 4 Sterne
    13
  • 6 % der Bewertungen sind 3 Sterne
    13
  • 5 % der Bewertungen sind 2 Sterne
    11
  • 34 % der Bewertungen sind 1 Sterne
    79
19. Mai 2023

so far so good. Just started using this platform and already have a sale. Bit of an issue transferring from ebay due to categories. Same issue transferring to FB shops. Still has ways to work around but will take some time

Product Deliveries
Kanada
16 tage mit der App
27. Juli 2023

Okay, so first off, I've never had issues with Shop or customers themselves. I find the idea of getting more eyes on my shop a good thing, HOWEVER... I use a third party app and I noticed that on my Shop store, my wholesale listings are available for people to purchase from. My tags are set up so there is a retail side and wholesale side of my listings, so I'm not sure why people on Shop have access to my wholesale listings. But I need them to NOT be buying from my wholesale. This is going to screw up my inventory.

Fatty Pancake
Vereinigte Staaten
23 tage mit der App
Shopify hat geantwortet 16. August 2023

Hi, thanks for taking the time to review the Shop channel. At this stage, our system for the Shop channel won't respect any wholesale rules that a store may have with their products. Wholesale merchants are also typically automatically not opted into Shop by default, in order to mitigate the risks that being featured in the Shop app could have for the store (ie. customers in seeing the store's wholesale pricing). If a merchant would like to still sell with Shop however, and accept the risk of special wholesale product rules in being ignored, they can opt in themselves by installing the app within their Shopify admin.

To sum up however, at this stage the Shop channel isn't compatible with stores that also offer wholesale pricing. I see how beneficial it will be to offer this feature however, so I'll be sure to pass on your thoughts and feedback to the most relevant development team for their consideration. -Kimi, Shopify Support

15. Juli 2023

wish there was more advertisement tools to help promote shop. not just a small link on website. would like to be able to do links to App stores etc in emails.

Christmas Perks
Vereinigtes Königreich
5 monate mit der App
Shopify hat geantwortet 15. August 2023

Thank you for your review and feedback. We have great resources on how to promote your business. Here is a really helpful one: (https://shopify.link/YW2j). -Emily, Shop Support

Bearbeitet am 29. März 2023

The Shop app has some good aspects to it, but in our case its absolutely useless as Shopify has decided to not allow shops who at any point has received IP claims to join.

我理解的大意和强度ntion to keep copies out from Shop, but as a side effect it also shuts out sellers who have been targeted by claims without legal basis like in our case. This policy also apparently does not have an expiry date, so it's enough you have one claim, no matter how old it is. By doing this Shopify basically takes the side of the claimant, no matter how unfounded and unjust the claim in itself would be. Like always the side effect with blanket policies like this one is that there will be a lot of non-deserving merchants affected by this, and there is nothing you as a seller can do about it.

The only way to solve this would be to take the issue to actual court, which obviously is beyond the possibilities for many small merchants around the world like ourselves. I find this policy and it's enforcement so unjust that it would be impossible to rate this app with more stars.

What makes this policy even more absurd is that it only applies to the actual shop which received the claim and not the company. So we have two instalments of our shop for different markets, and one can join Shop while the other can not. That means that if you really would be a business operating in bad faith you can simply just set up a new shop to circumvent this if needed be.

The reason I give this channel two stars instead of one is that it actually offers some ok features and works fairly smooth - if you are accepted that is. You can of course use some of it's features even if you are not eligible to sell on Shop, but it's still a bit of a slap in the face for any merchant who actually would like to list their products but are not able to due to blanket policies like this which is enforced without exceptions.

---------------

EDIT: 29.3.
Shopify posted their standard answer to this, which helps nothing. We have discussed this issue extensively with both Shopify Shop support and legal, and like mentioned above the only solution would be to take this case to US court and have the claim removed that way.

Shopify Shop support agrees that this is an unfair situation, but can do nothing except ask you to contact legal - and legal only replies that they do not offer legal advice.

The optimal solution to this would be to offer merchants who feel unjustly treated some kind of a channel to dispute the claim within Shopify (other than going to court), and that way at least get access to the full Shop experience on a case-by-case basis.

Made of Sundays
Finnland
6 monate mit der App
Shopify hat geantwortet 29. März 2023

Hi there, thanks for taking the time to review our sales channel. I understand you had some trouble with eligibility for our Shop sales channel. If you were deemed ineligible for certain features, you should still be able to install the channel. Your customers will continue to be able to take advantage of order tracking, viewing recent orders and seeing the available contact information for your business.

If you want us to take a closer look at your ineligibility circumstances, and to see if there's a way to rectify the matter, please contact us directly after logging in via the following link so that we can authenticate you on the account: https://bit.ly/3NehLrk.

Violations of Shopify's Acceptable Usage Policy would be one of the reasons listed here - as listed here https://bit.ly/3A4GLgJ . In relation to the actual claim, we just see the end result. Matters like that are handled by our Legal team, and we have no insights or input into them for security and privacy reasons. You should have been emailed in relation to the policy issue by the Legal team. If not, we can certainly request they reach out to you again if you get in touch with us via https://bit.ly/3NehLrk

Either way, please do get in touch as we'd certainly like to take a closer look at your issue to see if there's any way it can be resolved.

Best wishes,
Brian,
Shop Support

23. Mai 2023

Pretty good but too limited and basic with options for personalising your shop. Also desperately needs the ability to add Metafields to product pages - for example some products we sell take 2-3 weeks to fulfil, there is no way to relay this information without editing the product description every time the item goes in or out of stock on the Shop App unlike our website which uses Metafields to do so

Hobby Figures
Vereinigtes Königreich
7 monate mit der App

Über diese App

Eingeführt

22. September 2020

Sprachen

Englisch

Kompatibel mit

Shopify Flow, Shop app, Shop Pay, Shop Promise, Shop Minis

Entwickelt von Shopify

Über Shopify

Durchschnittliche Bewertung: 3,7

13 Jahre Erfahrung in der Entwicklung von Apps für den Shopify App Store

Support

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

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