Shopify Search & Discovery

Love this app for customising recommending products, the filter section needs a lot more customisation for me to be able to consider using it but being able to customise recommended AND matching products has been great for my customers & helping them find what they need visually. The one big downside is the automated recommendations, they make hardly any sense & I can't turn them all off - I have to do it one by one then replace all of them manually, it's taking me 4-6 minutes to do each product & I am dreading having to go through it again when I release a new collection. Great especially for an app I don't need to pay extra money money for, but time consuming

I downloaded the app and was impressed with its user-friendly interface. It's so intuitive that I would even be willing to pay for it. However, there is a significant flaw in the filtering feature that renders it useless for our needs.

The problem lies in the static nature of the filters. For instance, if I select 'Brown' under the 'Color' filter and 'L' under the 'Size' filter, the app returns 'nothing found.' This is because the filters are not dynamically linked, meaning that the app does not take into account the relationship between the two filters.

It would be great if the app could have a dynamic filter behavior where choosing values from different filters wouldn't result in the frustrating 'nothing found' message. For example, it would be helpful if selecting 'Brown' would automatically eliminate 'L' from the 'Size' filter, preventing users from encountering a dead end.

Overall, the app has great potential, but the filter issue needs to be addressed to make it more practical for users. I hope the developers can implement a dynamic filter behavior soon.

Excellent app, and in my experience, usually much easier to use native apps from Shopify. The only thing I think it's missing is a "Re-direct" section, where you could manually say if someone searches for "X" re-direct them to a URL.

Like searching "Delivery", you could re-direct them to the delivery page rather than return 0 results.

Also, the ability to manage the filters a bit more, something like sort type, vendor by A to Z, Z to A, most results to least etc etc

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Response to Shopify feedback:

Agree the suggestions work well for the most part, however, there are instances where we no longer sell a brand for example, it would be nice to manually direct people to a "missing brand" page explaining where it's gone.

Other scenarios might be people searching "finishes" like "Brushed Brass" I would like to ideally URL redirect that search to all of our products with the colour filter "Brushed Brass" ticked for example.

This app is just what we needed. We find that many customers do the majority of their browsing going directly through the related items rather than navigating the entire site. Now people are spending a lot more time browsing uninterrupted, and we're able to show far more relevant things (like things with a similar ingredient list)... and not things that seem completely random because other people have bought them together. Not being able to customize related items was one of my biggest peeves about Shopify, second only to a lack of one-page checkout. The synonyms didn't seem to work when I first installed it, but all good now. People make typos or misspell things and come up empty-handed. Previously I would sprinkle some common misspellings in descriptions or switch between using a hyphen or not, so people would always be able to find something. Eww. Problem solved. :) I can't speak to the filter settings - we use tag filters, so they're not relevant for us. Only complaint is that I can't seem to sort the products that I've added related items to. It would be nice to be able to search or list alphabetical. It's a real pain to browse page after page to track something down if I want to update it.

I use this app mainly for product recommendations and will base my review on that. It‘s great that Shopify has added a product recommendation API and is actively developing it. It recently updated the feature to include complementary products. Having a built-in product recommendation feature is really valuable and I’m using it quite a bit. However, the way you interact with the product recommendations is pretty time consuming. My biggest problem at the moment is the pagination and the fact that when you browse to a product already listed and click on it to edit, once you finish the pagination is reset to page 1 so I need to browse again to get to the same group of products I was working with. Having a filter on the existing products would help a lot here and also persisting the filter or the pagination. Also, I add the same recommendations to a lot of products so having a way to add/edit in bulk would be extremely helpful to me. The Product Recommendation feature/API would get a 5-star review from me but unfortunately this app has its shortcomings.