Order returns by Return Prime

Order returns by Return Prime

Free plan available. Additional charges may apply.
Rating (5.0)
Reviews
471

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

October 8, 2020

Languages

English

Works with

Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, Easyparcel

Returns & refund | Automation | Return label | Customisable customer flow | Migrate from Returnly

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and 3PL for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app.

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and 3PL for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app. more
  • Customer friendly return portal yet fully customisable
  • Automatically send return label and create replacement orders on Shopify
  • Refund to card or gift card (On any Shopify plan) along with other refund method
  • Allow store return, offer exchange with any product & set your own return policy
  • Connect your 3PL partner, mobile apps & many other apps with Return Prime

Pricing

Free Forever

Free

  • 5 free Return Request
  • Add upto 1 user
  • Connect any 1 logistics of your choice

Grow

$19.99/month

$0.49 per additional request

  • 60 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Grow

$49.99/month

$0.49 per additional request

  • 180 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Grow

$99.99/month

$0.49 per additional request

  • 450 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Free Forever

Free

  • 5 free Return Request
  • Add upto 1 user
  • Connect any 1 logistics of your choice

Grow

$19.99/month

$0.49 per additional request

  • 60 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Grow

$49.99/month

$0.49 per additional request

  • 180 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Grow

$99.99/month

$0.49 per additional request

  • 450 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.See all pricing options

471 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    460
  • 1% of ratings are 4 stars
    6
  • 1% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining the return and exchange process, enhancing efficiency and customer satisfaction. Its customizable features cater to specific business needs. The app's customer service is commended for its quick and proactive responses. Developers are receptive to feedback and improvements. Many find the app affordable and good value for money.

August 31, 2023

We are very happy with both this app, as well as the service.

On the app side, the developers are keen on absorbing adjustments and improvements their customers want, which ends up saving a little time here, a little time there. The app does a pretty good job automating everything, which is super helpful - and they continue to improve upon the platform in this regard.

On the service side, they have always been happy to help when we had questions, are usually quite quick to respond, and are more hands-on than many larger developers. They also don't just wait for you to contact them with your needs, but rather, reach out to probe what your needs might be.

These guys know that it takes effort and focus to build a successful product, and they have done exactly that.

Lammle's Western Wear
Canada
About 1 year using the app
October 20, 2022

这是一个有趣的旅程返回革命制度党me! I waited to write this review until we had been using the platform for a few months. Here's the report: First off, the customer service is top notch. They really are there to chat, call, and help resolve issues any time you need them. Zero complaints about their responsiveness and friendliness. Thanks to Wonder Woman and Shubham for all their help! The program itself runs smoothly and without major issue. It looks good on the customer facing side and give you a lot of control over the language used throughout the return process. There is some funkyness when it comes to the back-end processes. More control over inventory allocation for exchanges would be nice. Same could be said for being able to change/combine returns and exchanges. You will have to work within the constraints of their system to process requests. Return Prime is not a custom platform so expect a few compromises. Overall I recommend looking at Return Prime as your returns platform. For a vastly-less-expensive-than-their-competitors option you can't go wrong. For the issues we have encountered, they seem to be working on solutions and we are looking forward to seeing what they will provide.

VOORMI
United States
5 months using the app
November 25, 2022

I wanted to use this help to provide a quick and easier option for my clients and us as a business, when it comes to the return process. I tried to set everything by myself, however, I needed help along the way and their team provided that. They were quick and efficient to solve the problem we encountered. Their team is always available and just a click away. So far, so good! Great experience and I definitely recommend using their app. It makes our lives much easier ;)

KUDA
Canada
7 months using the app

About this app

Launched

October 8, 2020

Languages

English

Works with

Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, Easyparcel

Built by Appsdart Solutions Private Limited

About Appsdart Solutions Private Limited

5.0 average rating

4 years building apps for the Shopify App Store

Support

Send a message

help@returnprime.com

Resources

FAQ

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