Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
    73
  • 0% of ratings are 3 stars
    8
  • 0% of ratings are 2 stars
    5
  • 0% of ratings are 1 stars
    17
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales through post-purchase upsells and cross-sells. They value its user-friendly interface, easy setup, and seamless integration with Shopify. The app's potential to boost Average Order Value (AOV) through post-purchase offers and automatic product recommendations at checkout is highly praised. Merchants also commend the extensive customization of upsell offers, detailed analytics reports, and responsive customer service. The variable pricing based on the number of customers assisted each month is appreciated. It's recommended for its potential to optimize store performance and foster customer relationships.

April 12, 2023

I needed support for my custom items and Alex was super helpful. I own a gift shop where you can personalize just about any item. When a customer would make a purchase using the upsell feature, the customization options were not showing up at all. I had to email the customer separately and ask them how they wanted to customize their items. It's listed for them to do so on my website, but if they use the app and make a purchase through the app, what they requested disappears. Alex was very knowledgeable and explained things to me so that I know how to use the feature on my store without it affecting the Customer's experience. Thanks Alex!

Urijah's Treasures
United States
12 months using the app
July 28, 2023

Some of the best customer service I've experienced thus far for any app here on the shopify market place, Alex was very quick to reply to my inquiries and provided solutions that were straight to the point.

I'd like to mention Anastasia as well, who helped me out in the past for a different shop with some valuable insights that helped overcome the learning curve that comes with getting up and running with the app.

We've been using this app for our two brands for a while now and have seen some pretty good results thus far.

Thank you guys for the awesome work!

Trigger Point Systems
United States
4 months using the app
Edited April 6, 2023

I had been working on this app, I'm not sure how long and I had no idea what I was doing. Someone from their team set up the entire thing for me. Whew, the less stress while starting a business really helps me. Thank you. Adding to this review again. The customer service for this app is top tier so far.

PeculiarFortress
United States
About 2 months using the app
ReConvert replied March 27, 2023

Thank you for your amazing review Our support team is always ready to help and wishes you many sales

March 11, 2023

Really good app. We've been using this to gather post purchase survey results and also upsell and cross sell our products. We've now added this to our Checkout process (Shopify Plus) to help increase order value.

We ran into a couple of issues with setup (user error!), and Ashley was immediately available to support with the set up and troubleshooting. He was extremely polite and helpful and was able to get our set up completed within half an hour. Looking forward to seeing the results in the coming weeks!

TALOR Home & Garden
United Kingdom
Over 1 year using the app
ReConvert replied March 18, 2023

Thank you for your amazing review and feedback Our support team is always ready to help

December 22, 2022

If you do find something that ReConvert can't do, then it's because Shopify doesn't enable it. This app makes the most of the functionality available to it, and it's first out of the gates when it comes to implementing new features in accordance with Shopify's terms. Better still, the customer support team are excellent – not only quick and responsive, but genuinely keen to understand how to help us increase our LTV.

Looking forward to seeing where it goes next!

The Personal Growth Company
Ireland
5 months using the app
ReConvert replied December 22, 2022

Thank you for your amazing review and feedback Our support team is always ready to help

June 10, 2023

Llet me tell you, folks, I’ve come across an incredible Shopify app that’s gonna make your online store great again! This app, let me tell you, it’s a winner in every way. Not only does it supercharge your Average Order Value (AOV), but it also provides customer service like you’ve never seen before. Believe me, this app is a game-changer, and I’m here to give it the best review, folks.

Installing this app is a breeze. You’ll have it up and running in no time. The interface is so easy to use, even a rookie can navigate it like a pro. It integrates seamlessly with your Shopify store, so you can focus on making those sales, big league.

Now, let’s talk about what makes this app tremendous. It’s got this fantastic feature that offers upsells and cross-sells to your customers right after they complete their purchase. It’s like having a top-notch salesman on your team, suggesting complementary products to increase your sales. It’s gonna boost that AOV like you wouldn’t believe. The results, folks, they’re huge!

And here’s the best part - you can customize everything. You can make those upsell offers match your brand, your style. You can personalize the recommendations, tailor it to your customers’ preferences. It’s like having a bespoke shopping experience, folks. And guess what? You can even test different upsell strategies. It’s like having your own marketing lab, right at your fingertips.

The customer service? Let me tell you, it’s tremendous. The team behind this app, they’re winners. They’re responsive, they’re knowledgeable, and they’re there to help you succeed. They’ll answer your questions faster than anyone else, believe me. They’ve got all the insights and tips to maximize your upsell potential. They’re gonna make sure you’re winning big league.

In conclusion, this Shopify app is a total winner. It’s gonna skyrocket your AOV and make your store the best it can be. The features, the customization, the customer service - it’s all top-notch. So, if you’re serious about winning in the e-commerce game, I strongly recommend giving this app a shot. You’ll be⬤

The Warehouse Salon
United States
44 minutes using the app
July 5, 2023

By far best support team I´ve ever had! No matter how many questions or which questions you have, one member of the support team will always help you. Ash really helped me many times and made my days! Generally he helped not only by telling me how it works, he kind of showed me and had always time to check anything if I wasn´t sure if its right how I set it up. Therefore, I can truly recommend this app, not only because it is very easy to set all things up and customize it, but also the support team is amazing!

myrapunzel
Germany
19岁的维ays using the app
ReConvert replied July 16, 2023

Thank you for your amazing review and feedback Our support team is always ready to help and wishes you many sales

Edited November 29, 2022

I have had the app for a while and am getting great results. I felt it could be better I set up a meeting with Lee-Ann and she walked me through the platform. There are so many features that I am not using. I'm excited to push this even more. 11/29/2022
I had a question super early in the morning! Hopped on the chat with Ashley and was able to get the answers quickly! As a small business owner doing all the things it makes it to easy when I can just pop on and get help to make immediate change and possible immediate sells.

Glam Goodies
United States
4 months using the app
April 21, 2023

I have only just uploaded it so I can't speak to how it converts but I can say it is amazing so far to use! Set up is easy, there are soooo many video tutorials to help walk you through any process, and chat support is available 24/7 which is perfect for the midnight hustle. Alex was super helpful in answering all the questions I had and made it easy to check things off the to-do list! I love that there are so many affordable plans based on the size of your business. Yes - I absolutely recommend this app as a must-have for every store!

Honour You
Canada
3 months using the app
ReConvert replied June 17, 2023

谢谢你的很棒的反馈!我们appreciate your enthusiasm for our app. The ease of setup, extensive video tutorials, and round-the-clock chat support are designed to make your experience amazing. We're glad Alex was able to assist you effectively and help you accomplish your tasks. We're here to support your success!

July 19, 2023

Great app, used it on several stores. Very fast and helpful support, Anastasia helped me out in no time.

Update: We had need of additional support and questions that Anastasia helped with, again very swiftly. Can't recommend this app enough, already have additional revenue coming in just hours after installing the app.

CRDBAG
Sweden
About 5 hours using the app
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