Product Reviews,1,831 reviews

Overall rating
3.6
Counts per rating level
  • 60% of ratings are 5 stars
  • 11% of ratings are 4 stars
    210
  • 8% of ratings are 3 stars
    148
  • 5% of ratings are 2 stars
    87
  • 15% of ratings are 1 stars
    281
September 25, 2022

I actually enjoy the app. However, I would love for there to be more features for customization. And the option for customers to be able to upload images.

Luxuriously Mee
United States
5 months using the app
Shopify replied October 10, 2022

Thank you for getting in touch with your review and I'm very pleased to hear that you're enjoying the Product Reviews app. I can see why being able to offer more customizations and allow customers to upload images to their reviews would be helpful and I'll be sure to pass this feedback onto our app development team. -Victor, Shopify Support

April 6, 2023

I installed this easily. It was simple to add to products. However, I discovered that it doesn't have a feature to email customers an invite to leave a review. Statistically, 60% of reviews come from invitations. This would be an added benefit feature for this app.

Gaia's Roots, LLC
United States
About 2 hours using the app
Shopify replied April 15, 2023

嗨,盖亚的根源!谢谢你带的time to leave us a review for Product Reviews! We've seen a lot of suggestions for a way to email customers to ask them to complete a review, so I'm happy to pass along your additional request to the team. I can't say what the outcome of this feedback may be, but the team is aware of your review, and the value such functionality would bring. Thanks! -Imogen, Shopify Support

November 18, 2022

Can't seem to get my reviews imported. Wish I could manually enter them. Can't seem to install a review section on web page until there are existing reviews, either. Stuck in a cycle.

Rose Creek Suds
United States
About 1 month using the app
July 12, 2023

it can show the rating but not show the review , I have waiting for many hours
still not show
can you show me what can I do?

HiTurbo
Hong Kong SAR
About 1 hour using the app
May 4, 2023

Would get 5 stars BUT it does not work in FireFox. So to view/edit/respond to reviews, I need to start a new session in Chrome.

Shopify,如果你能解决这个问题,得到5星from me :)

BPH Sales
Canada
About 1 year using the app
Shopify replied May 5, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with different browsers. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support

October 11, 2022

I like that I can import my reviews from Etsy! Only gave 4 stars because I wish there was a way to integrate emails to ask customers to write reviews after purchases

Modern Clayy + Co
Canada
5 months using the app
Shopify replied November 2, 2022

Hey, there! Thanks so much for taking the time to leave your feedback here. I can definitely see how handy it would be to have product review request emails built into the app - I'll be sure to pass that on to our developers for you. In the meantime, there are a number of great ways that you can encourage your customers to leave reviews, such as editing your order confirmation email to include a review link or offering an incentive to submitting a review. You can read more about these methods in this detailed blog post: https://bit.ly/3frlRBj. Hope that helps! - Brie, Shopify Support

June 13, 2023

I wonder why this app does not work on my Shopify store. Please make it work. I would like to use it this app on my store.

JaJaara
United States
4 days using the app
Shopify replied June 16, 2023

Thank you for reaching out and bringing this to our attention. There are several factors that could cause our app not to work with your store, and we'll need to access your account in order to identify the problem. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to further assist you through live chats. Cheers. -Elias, Shopify Support

May 23, 2023

Just using it for the first time. Hoping it's easy for customers to use to review products for their purchases..

Wardrobe Spot Boutique
United States
5 months using the app
October 18, 2022

Hello I really like this app. However, is it possible to add a customization option to hide the "Date" of the review ? Thanks

Atelier Atypique
France
15 days using the app
Shopify replied November 14, 2022

I'm delighted to hear that you enjoy using Product Reviews and that it has been a useful tool for your store; thank you for taking the time to share your feedback with ys. In terms of having the date of the review removed this is not something you can toggle on or off, but I will be sure to pass your suggestion onto our development team for future consideration. -Victor, Shopify Support

October 11, 2022

i used this app for put reviews and is amazing i really love it and for sure i will share it with my friends

Gripit™ - The new innovative case for phone
United States
8 minutes using the app
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