Stamped Product Reviews & UGC,6,087 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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商家为其user-f强烈推荐这款应用riendly interface, robust features, and seamless Shopify integration. It's praised for its comprehensive tools for managing customer reviews, including customizable forms and automated emails. Many appreciate the customization and display options for reviews. Support is often highlighted for its quick and efficient responses. Despite a few negative comments, most merchants have a positive experience. The app is also noted for its cost-effectiveness and fair pricing.
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Severely OVERCHARGED of over US $659 for two months for a plan I did not subscribe for. Still no response from support.
UPDATED
Team has refunded our overpayments after the compliant and bad review. We have changed our rating from 1 star to 3 stars.
Hi Nurturing Naturally team,
Thank you for sharing your feedback regarding the overcharge issue you experienced with Stamped. We apologize for any inconvenience caused and understand the frustration it may have caused.
We're glad to inform you that upon receiving your request, our team took immediate action to investigate the issue. We quickly addressed the situation and promptly refunded the overpayments. We appreciate your updated rating, and we're pleased that we were able to resolve the issue to your satisfaction.
If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to address any remaining issues and ensure your continued satisfaction with our services.
Thank you for bringing this matter to our attention, and we appreciate your valuable feedback.
Took 8 weeks for support to successfully help me validate my records. Each week I asked for help and responded quickly, but we were never able to validate the records for 8 weeks of trying. However, it has been validated now.
Hi Designer Golf Belt team,
Thank you for sharing your feedback on your experience with Stamped. We appreciate your patience and understanding throughout the validation process.
We apologize for any inconvenience caused during the period it took to successfully validate your records. We understand the frustration that can arise when facing a complex issue that takes time to identify and resolve.
We're glad to hear that the records have now been validated. If you have any further questions or need assistance moving forward, please don't hesitate to reach out. We're here to support you and ensure a smooth experience with Stamped.
Thank you for your valuable feedback, and we appreciate your continued support.
An sich eine gute App für Bewertungen. Allerdings hat sie einige Software und Synchronisation Probleme. Die Ladezeit innerhalb der App sind zum Teil sehr lang und das aufrufen von Einstellungen sehr verbuggt.
Hi MyZip team,
Thank you for your review of Stamped. We appreciate your feedback and are glad to hear that you find our app good for reviews. We apologize for any inconvenience you may have initially experienced with software and synchronization issues.
We're delighted to inform you that the issues you encountered have been resolved. Our team has worked diligently to address the software and synchronization problems, resulting in improved app performance and smoother operation. We appreciate your patience and understanding throughout the process.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you and ensure that you continue to have a positive experience with Stamped.
Thank you for choosing Stamped, and we appreciate your updated feedback.
I recently uploaded some older reviews from my website into stamped with no issues, but they are not showing up on the website. If anyone could help, would be great as seems like a really good app?
Hi there Buzz Jolie team,
We would be happy to help you get those reviews displayed, but it looks like you have not yet created a support ticket with us?
Please email hello@stamped.io with all the details and we would be happy to look into this with you!
I just started managing the company's Stamped.io account actually and have some both positive and more constructive feedback. I love that the program has automated features to it, like sorting the flagged reviews versus the auto-published ones. The exclude certain terms tool is also super useful especially in our industry. Now, some feedback I have that may potentially help improve the platform is that the review request email templates should be easier to edit. In order to edit it, there are many broken-up sections so it is not super efficient to see the whole picture in one place. Also, it would be cool if there were more manual capabilities with sorting through the incoming, unpublished reviews. The customer support has been pretty good overall as well, although I do support the idea that English-speaking representatives help English-speaking customers for higher efficiency.
Hello Microbe Formulas™,
Thank you for your review and valuable feedback! Our engineers have taken note of the potential improvements that can be made to the layout editor and management of reviews.
We are happy to hear that you are loving Stamped.io and hope that it has brought value to your store!
Setting up stamped.io as a first time user is quite confusing. The UX design is cumbersome and confusing to the non-technical user. It seems to have all the features needed to run a sophisticated ecommerce site. Support is available only through email, not text/messaging/phone, so getting answers to questions can be time consuming.
Hello Car Pet,
Thank you for your review and feedback.
We are sorry to hear about your initial experience with Stamped.io's dashboard. Our app does come with a comprehensive onboarding guide when the app is first installed, as well as a robust help center with complete information on each of the available features: https://help.stamped.io
Should you require any further assistance, our support team is available 24/7 via email at hello@stamped.io :)
It's ok, just a bit expensive for what it actually does, every step up you take costs a lot more and it doesn't really push a lot to generate sales or proof beyond the basic. Reply: Thanks I think the bitter taste came when I planned out my perfect plan, but then when all the historical orders were imported I quickly ran out of Quota, so had to upgrade to the next plan to send out reviews, that wasn't clear in the media, the app is good though!
Hello there,
Thank you for your review and feedback!
盖章。io并有多个增值功能for every step in the pricing plan, and our plans are competitively priced compared to the rest of the review apps in the app store.
Our team has reached out to provide assistance with the setup, and ensure that you are getting the most out of your existing plan with us :)
We moved from Okendo to Stamped.io A recent move but hope it was a good decision. Now that we are several months into the process ~ we are still only about 50% set up. I'm paying for Professional Setup and Support each month but seem to not be receiving much follow-up support. I know I get busy and distracted but need Stamped.io to step it up. I already have Reviews.io knocking on my door...
Hello Beckers Best Shoes,
Thank you for your review and feedback.
We are sorry to hear about the experience you are having with Stamped.io setup.
Our success manager has reached out to you and we hope that will assist your store with optimizing the value-added features that are available on your plan.
The support team is also available 24/7 via email (hello@stamped.io) should you have any enquires :)
Poor integration with Google reviews. As I installed this app based on the claims that it could integrate with Google star ratings, I was expecting the integration to be easy. So far I haven't seen one of my 5 star reviews on a Google shopping listing.
Hello there,
Thank you for your review and feedback!
Integration with Google Shopping will require the review feed feature, which is available in the Enterprise plan as mentioned in our pricing plan within our app listing. Once the review feed is set up and approved by Google, the ratings will show up in your store's listing within Google Shopping.
Our support team is also reaching out to you via email to provide more information on the feature :)
it's cool, does the simple task that I need. once I decide on purchasing a plan to be able to use all the features, I'm sure the app is really nice.
Hello Bold Addictions,
Thank you for your review and feedback.
We hope the app adds value to your store through the simple yet comprehensive features!
Our support team is available 24/7 via email should you require any assistance with the setup: hello@stamped.io :)