Printaura

我遇到的任何问题，他们都及时处理和照顾。从他们那里订购的东西我从来没有遇到过任何问题。衬衫和印花都是高质量的，并且可以快速方便地到达我们的客户手中。他们的应用程序可以很容易地添加衬衫并设置一切。

杰出的一切，重要:我已经做了近22年的平面设计师，对打印机非常挑剔。2020年，我刚在Etsy上转到服装设计，花了大约一年的时间才找到一台我可以称之为“家”的打印机。我非常高兴地发现我的家有Print Aura，有几个原因:1)打印质量:Print Aura把打印质量放在第一位。我的顾客对他们运动衫的质量赞不绝口。这可不是一件容易的事，因为我用的运动衫是50:50的涤纶和50:50的棉料，很难在上面印字。2)客户服务:与Print Aura合作就像与一家小型打印店合作，提供个性化的客户服务。和谢丽尔一起工作，我觉得我的订单得到了百分之百的关注。我从来不用担心与更“公司化”的POD公司合作所产生的典型客户服务问题。谢丽尔在任何情况下都表现得很出色。3)速度:Print Aura始终比我预期的更快地运送我的订单。 My customers love it!!! 4) SELECTION: Print Aura has access to one of the largest selections of garments I have seen, with multiple replacement options to deal with the worldwide stock issues we have been facing since COVID. I have peace of mind going into Q4 that I will have less stock issues than my colleagues that are using other POD companies. Thank you Print Aura and Cheryl for all you do!!!

我觉得写这篇评论很糟糕，因为它不是一篇好文章，但如果我能让别人避免犯和我一样的错误，那就值得了。我是服装行业的新手。我选择Print Aura是因为他们有最好的环保服装系列，尽管如此，我还是找到了一家很棒的公司，足以填满我的商店。我在进入shopify的App Store之前选择了Print Aura，所以我已经花了5个月的时间与他们进行测试设计，以便在看到App Store的差评之前拍摄它们并创建我的网站。当我看到他们的时候，我很恐慌，因为我和他们客服的沟通以及他们网站的质量已经给我带来了问题。基本上他们的客户支持是周一到周五通过电子邮件和一个叫谢丽尔的女人联系。谢丽尔只会在第二天回复我的邮件，例如，如果我周一给她发了一封邮件，我知道我要到周二才能收到她的回复。她每封邮件也只回复一个问题，所以如果我在最初的邮件中问了两个问题，她只会回答一个。这时，我会再问第二个问题，然后再等一天才能得到那个问题的答案。她的回答很简短。 She was never downright rude, but I could almost see her eyes rolling when she opened an email. When I asked her for help linking Print Aura to Shopify, her reply was, “you just have to push it through.” Push what through?? I decided right before launching my site that I would slowly switch all of my products over to this other company that I had found and phase out my products on Print Aura. My opening day came. I made some sales and I emailed her and asked her if the sales had gone through just to make sure that we were correctly linked up, as she had been so vague about the process, I was nervous about it. I didn’t hear back from her for almost 5 days!! I had to shut my website down and I immediately switched all of my orders over to the other company and dealing with them has been like night and day. Their website is so user-friendly and they have live chat 24/7. I don’t want to name them because I don’t want anyone to think that this review is about anything more than a warning. To sum it up, the customer service at printaura is terrible! They caused me numerous sleepless nights and major major stress, not to mention lots of money. If I had to do it again, I would’ve done things differently, so let me be your trial by error and believe me when I say that there are far better companies out there!!