PageFly Landing Page Builder,8,154 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration. It's praised for its drag-and-drop editor, customizable templates, and CSS adjustments, which are useful for designing product pages and boosting sales. Despite some finding it initially complex, the 24/7 support team is commended for their prompt and effective assistance, including custom coding. The app's continuous upgrades, mobile responsiveness, and SEO-friendly pages are also appreciated. Many reported increased conversion rates and sales after using it, making it suitable for both beginners and experts in website design.
Filter
By rating
Please guys - do not use this app. I wanted to love PageFly. That is, until my add to cart button didn't show on the live site. That is, until I asked for help fixing padding and it took them 20 minutes to which they solved nothing and with google I solved it in 2 minutes. You will need support every 5 minutes because of a glitch. You will experience issues with your site. You will continuously run into errors that are the apps fault. I never leave reviews, but after 4 days of continually dealing with this headache of an application I had to. Save yourself.
I would like to express my deepest apology for your bad experience with our app.
We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this. I took a lot of time reading your review and the conversations between you and our team to understand the issues. We felt so bad that we could not able to assist you to fix the issues completely at that time.
We truly understand how important the customer experience is so everyday, we have been trying nonstop to improve our app and support team. This is a big lesson for us to improve everything to serve you better and I really wish that we will have more precious chances to assist you in the future.
Please don't hesitate to let us know if you have any questions or need our support. We always hope to have another precious chance to support and assist you in the future.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.
PageFly | Kate - Customer Success Manager
很多的潜力,但这个平台是充满智慧的h theme compatibility issues and the support was among the worst I've encountered from a Shopify app developer. If you are starting with a new shop, you may find this app offers the customizability you want. But if you rely on an unsupported third-party app for certain functionality, PageFly may not help you get things working.
Firstly, I would like to take responsibility for the poor experience you had.
I would like to apologize for the issues and the support service you encountered while using PageFly. I spent a lot of time reading your review. We set a high standard for ourselves, and we’re so sorry to hear this was not met your expectation.
After this issue, I will enhance our support team by improving our training program to avoid the same issues in the future. We also try to check the integration as you mentioned in the live chat.
Your business with PageFly is greatly appreciated. We are always there for you to assist you anytime you need us.
Best regards,
PageFly | Kate - Customer Success Manager
21 mins to find out how to add an image, tried the live chat consultant and all he did was say how sorry he was to know how I feel and offer me links on 'How To' if it takes that long to find out how to edit something that basic then it's a hard pass.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app.
When we received your review, we immediately called you with the desire to send you our apology and want to have a chance to check the issues and fix all for you but unfortunately, we haven't heard from you till now.
We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. I am training my support team to enhance the support quality and to avoid there won't be any support quality issues in the future.
We truly understand your feeling when the issues came and you had to spend a lot of your time with them.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.
PageFly | Kate - Customer Success Manager
makes beautiful websites that does not load. dont put any hardwork here. Big and critical flaw in product image delivery, and their CDN script makes massive delay for download. NOT IMPRESSED. I will have to use it because I have made a lot of pages here now.
I would like to send you my deepest apologies for your bad experience with our app. We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this.
At the time you gave us the review, we felt so thankful because you still gave us chances to support you via live chat.
We truly understand how important the customer experience is so everyday, we have been trying nonstop to improve our app and support team.
This is a big lesson for us to improve everything to serve you better and I really wish that we will have more precious chances to assist you in the future.
Please don't hesitate to let us know if you have any questions or need our support. I wish you all the best!
PageFly | Kate - Customer Success Manager
Highly disappointed by the support team, Our all pages images have been removed overnight and instead of helping to restore the support team is been arguing to do everything manually for more than 600+ images and convincing its Shopify issue on the other hand shopify says the data was upload on Pagefly so its pagefly issue. It's highly unprofessional while both are on the same platform and can not coordinate to get the data restored, We have lost so many details and images overnight.
Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified.
我想道歉你encou的问题ntered while using PageFly. It is our responsibility to investigate and provide the most suitable solution for this issue. This is the highest priority of our team to check deeply and find a solution to avoid the same issue in the future. Thank you for bringing this to our attention and we are committed to providing you with the best possible service.
Thank you for your understanding, and I look forward to hearing back from you soon. We are always there for you to assist you anytime you need us.
Best regards,
PageFly | Kate - Customer Success Manager
Although the UI looks good at first glance, there's a lot of small bugs with this app when you start publishing your pages. For instance, the dropdown list sometimes glitches on certain mobile devices, and page animations is also buggy on different browsers.
Tried reaching out to support but they're useless. Tech team also has no clue what they're doing. Talked to support for an hour to see if they can help me solve these problems with no avail. Tech team also suggested solutions that don't solve the problem at all.
Stick with GemPages, they are much better.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support. We hold ourselves to a high standard, and we regret that we fell short of your expectations.
我们的目标是永远为我们的客户提供n exceptional experience, and we are disappointed that we did not meet your expectations. We appreciate you taking the time to bring your concerns to our attention. To prevent similar issues from happening in the future, I am also actively training our support team to enhance the quality of our support services.
我已经花时间阅读你的审查thoroughly. When we received your feedback, we immediately collaborated with our development team to create a detailed plan to improve our app and fix the issue you encountered. We take your concerns seriously and are committed to making the necessary improvements.
We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service.
Thank you for your understanding, and I look forward to hearing back from you soon. We are always there for you to assist you anytime you need us.
Best regards,
PageFly | Kate - Customer Success Manager
Sadly we have made a mistake and used this product to design the page on our website. Now they converted it for pages on our website and they charge you every month for keeping the pages active, which is ridiculous. I do not therefore recommend this product, use Shopify, to avoid this extortionate additional fee to your store.
I would like to send you my deepest apology for your bad experience with our app.
We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this. At that time you gave us the review, we felt so thankful because you still gave us chances to support you via live chat.
We truly understand how important the customer experience is so everyday, we have been trying nonstop to improve our app and support team. This is a big lesson for us to improve everything to serve you better and I really wish that we will have more precious chances to assist you in the future.
Please don't hesitate to let us know if you have any questions or need our support. We always hope to have another precious chance to support and assist you in the future.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.
PageFly | Kate - Customer Success Manager
I’ve had the app installed on Shopify for months and it just does not load. Not in the Shopify app, not logged in in the Shopify website. Just a blank white screen that says “please wait”.
Customer support has been less than helpful and none of their suggestions have worked.
Hi, I am reaching out regarding the review you gave us.
Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified. I would like to apologize for the issues you encountered while using PageFly.
We have tried to contact you with the hope to fix the issue for you but we haven’t received any response from you yet.
It is our responsibility to investigate and resolve any problems that arise. Our Development team did fix the Please wait issue so I hope that you can give us a second chance to check our PageFly app again.
I am sorry for everything that made you disappointed and you had to spend a lot of time and effort with them.
We would greatly appreciate the opportunity to assist you again and we are committed to providing you with a better experience. We are eager to make it up to you and we look forward to hearing from you soon.
Best regards,
PageFly | Kate - Customer Success Manager
Verry STUPID APP BUILDER. its just LOSE OF TIME . Theyr customer services are so unexperienced with CODDING , They just give you to follow LINKS from YOUTUBE , UNRESPECTABLE PEOPLE and Always is CHARGE YOU MORE THAN IS WRITE THERE. MY STORE GOT 2 Times BROKED by theyr TEAM so THINK MORE before to add this APP
Hi
I am reaching out regarding the review you gave us.
After we received your review, we were trying to call you but there was no response.
We also tried to find the conversation between you and our operators as you mentioned in the review but we could not find any conversations ever. I am sorry for everything that made you disappointed and you had to spend a lot of time and effort with them.
We would greatly appreciate the opportunity to assist you again and we are committed to providing you with a better experience. We are eager to make it up to you and we look forward to hearing from you soon.
Best regards,
PageFly | Kate - Customer Success Manager
The app would stop working after publishing the collections. We upgraded to enterprise support to get the issue resolved and still weren't able to get any help. Support responds, but someone takes a message and passes it on to the dev team, which takes days to respond with anything meaningful on the situation. Test this app before you go live.
Hi Vincent,
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app.
When we received your review, we immediately called you with the desire to send you our apology and want to have a chance to check the issues and fix them all for you but unfortunately, we haven't heard from you till now.
I admitted that it’s our fault that not assisting you consistently because our dev team is only able to go online at a specific time range but we do appreciate your patience with us during that days. However, this is a big lesson for me and my team to improve our support quality to avoid the same issue in the future.
Regarding the lock issue from a third-party app, we wish that you can get back to us with more details so we can chat or even call and help you out with the problem. We are really looking forward to a second chance!
Rest assured that we will keep on improving our app and support team to ensure your best experience with us.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.
Best regards,
PageFly | Kate - Customer Success Manager