Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    633
  • 2% of ratings are 4 stars
    10
  • 0% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    3
  • 1% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants highly recommend this app for its inventory management capabilities and customer notification system. It's praised for its ease of use, affordability, and excellent customer support. The app helps reduce lost revenue by allowing customers to sign up for restock notifications and enabling businesses to prioritize restocks based on demand. It offers extensive customization of notifications and compatibility with various Shopify themes. The free plan with 100 notifications is appreciated by those just starting out.

Edited June 28, 2023

1 STAR
We have been utilizing this app for several months; however, we have recently encountered a significant issue regarding the email notifications for back-in-stock alerts, which have failed to be sent.

Initially, we contacted customer service, and they promptly responded. Unfortunately, despite their initial efforts, they were unable to resolve the problem. Regrettably, since then, we have not received any further communication from them. I have made two subsequent inquiries following my initial contact, but I have yet to receive a response.

It is disappointing to experience such a lapse in customer service, especially after initially receiving prompt attention.

*******UPDATE - 4 STARS
Customer service reached out the day after I posted my initial review and resolved the issues. Besides the blip in sending, this app does the job. I do wish the app offered a bit more. Such as offering the option to load more than 15 notifications per page in the dashboard or the ability to sort noficiation requests by product title.

Touch of Finland
United States
12个月使用这个应用程序
September 7, 2022

Had some runaround getting support from them - I only got automated replies that did not answer my questions for a whole week. But eventually got help from a human and they solved my problems.

HyperSpring Toys
United States
15 days using the app
Ordersify replied September 7, 2022

感谢你提姆e to share your feedback.

If there is anything we can do for you, please feel free to drop us a line via the Livechat channel anytime!

Kind Regards,
Linda

July 12, 2023

We use the back in stock / out of stock app for our shopify website. Quite reactive team, thank you!

Henri SELMER Paris
France
4 months using the app
Ordersify replied July 14, 2023

感谢你提姆e to share your feedback.

If there is anything we can do for you, please feel free to drop us a line via the Livechat channel anytime! We are always available for our lovely customers like you.

Best Regards,
Linda

November 2, 2021

Low stock Restock app is exactly what we were looking for for our small business. App works as expected and staff is helpful when an issue is presented.

Samaya Raye Boutique
United States
Over 1 year using the app
Ordersify replied November 9, 2021

Thank you for taking the time to share your ideas with us. Your positive feedback provides us with a lot of motivation to enhance our app.

I'm hoping that we'll be able to grow together!

If you have any additional queries, please contact us.
LinDa...

November 15, 2021

App is easy to use and does exactly what it advertises. Quick assistance from their team on inline, although I would prefer they upgrade the app to app blocks for easy customization.

Fashion Triad
Philippines
Over 1 year using the app
Ordersify replied November 15, 2021

感谢你提姆e to write such a kind review for us.
We pledge to never cease improving our product and service to you.

Thank you once again for your nice thoughts and your valuable time!
Linda…

Edited March 11, 2022

Had some customer service issues in the beginning but now works like a charm. Customizable alerts in terms of language are really useful.

Nolae
Germany
12个月使用这个应用程序
November 5, 2021

This app is great when it works completely. My customers love being able to get notifications when products they're waiting on go back in stock. The app has been easy to configure. My only issue is that during the last month not all notifications have gone out. I have had to manually go through my unsent notifications to find the ones that have slipped through the cracks. It's not the worst problem but definitely takes time away from my day.

Serpent & Flame
United States
11 months using the app
Ordersify replied November 9, 2021

Hey there,
Thank you for taking the time to share your review of the ordersify with us. Your feedback is extremely valuable. It motivates us to keep working.

Please let us know if you require assistance.
All the best!
LinDa...

April 23, 2021

has a weird layout but useful application, would recommend, but make the layout more user friendly.

mooshroom
United States
About 1 year using the app
Ordersify replied April 28, 2021

Thank you very much for this review. What you think of us is very important and every day we work to improve and deliver the best service to you. Thanks for taking the time to share this opinion with the community of Shopify.

Please reach us anytime for any issues.

All the best,

Lucy

Edited June 27, 2022

Thanks S for your perfect service and support. I think it's the best support i have ever experience when it comes to app integration. Very impressive!! Updated 1: It was all good until recently when I contacted them for an issue. I didn't know what happened but the service quality is extremely disappointed. Took 2-3 day to reply and told me it was fixed with out further detail. Updated 2: I finally got reply... The issue might be caused by other app, so i have changed the review rating again.

買書書 | BuyBookBook
Hong Kong SAR
Over 1 year using the app
2021年6月25日

Really easy to use and set up. We had some issues with the app conflicting with our JavaScript but spoke to Support and got it sorted.

Swim Feral
United Kingdom
4 months using the app
Ordersify replied June 26, 2021

Thank you so much for leaving the review on Shopify App Store. It really encourages us to keep providing the best quality services to all of our customers.

If you have any other questions, feel free to ask us at support@ordersify.com

All the best,

Lucy

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