Highlights
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Use directly in Shopify admin
About this app
Launched
August 31, 2021
语言
English
Categories
Returns and exchangesWorks with
年代hopify POS,Checkout, Shopify Flow, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, TapcartProtect your revenue by transforming refunds into exchanges with our returns platform.
NarvarReturns and Exchanges is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business.
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年代ave sales and retain revenue with adaptable exchange options and store credit.
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Improve customer experience with industry-leading and convenient return options.
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Manage complexity and make smart decisions with returns intelligence.
Pricing
Free to install
Free to install.
Free to install
Free to install.
所有费用billed in USD.
18 reviews
We've been using Narvar for years but moved onto Shopify about a year ago and this app has made returns so much more customizable with easily edited return rules, refund rules, restrictions, exceptions, and more! Almost everything we want to do with returns can be done within this app without having to contact support.
The only problems we've experienced are with exchanges (but that's mostly due to our WMS and I'm certain it's not an issue for most others using Narvar for exchanges) and editing emails - you can edit most all of the copy, but it's confusing and honestly a hassle to figure out what copy you're changing and in which emails and where the "shared" copy will show.
The experience has been amazing. Narvar has allowed us to provide a better experience with all our customers and not only that, but has also made our job easier.
We appreciate that it is intuitive and their customer suppport is always willing to help providing quick solutions.
We have a small staff, so the integration of Narvar has really helped the workload for our customer service team and created a simple self-serve process for customers. This integration has been a great addition and the customers love it!
Our experience with Narvar has been exceptional. The platform has been invaluable to our team by streamlining the returns and refund process, making us more efficient as a company and enhancing our reputation for reliability and trustworthiness.
Although there is still room for improvement within the platform, the attention provided by Narvar's Customer Success team has been outstanding. Their exceptional support has helped us resolve issues quickly and efficiently.
This tool has really been helpful for our customers and our CS agents - it didn't take a mountain to integrate it with our system and to test and apply our branding to the app. Their customer success team was very helpful - kept us on task with implementing and then training the team on how to use the app.
About this app
Launched
August 31, 2021
语言
English
Categories
Returns and exchangesWorks with
年代hopify POS,Checkout, Shopify Flow, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, TapcartBuilt by Narvar
年代upport
年代end a messagereturns.exchanges-support@narvar.com