Meteor Mega Menu,238 reviews

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
    215
  • 3% of ratings are 4 stars
    7
  • 0% of ratings are 3 stars
    1
  • 2% of ratings are 2 stars
    4
  • 5% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and reliable performance, especially for businesses with a wide product range. The support team is praised for their responsiveness and efficiency. The app's seamless integration with Shopify's existing menu structures and bilingual store capabilities are appreciated. Features like automatic URL updates and granular customization are also noted. Merchants believe the app is worth the cost, enhancing sales and customer experience.

July 4, 2023

Excellent! Menus look cleaner than other comparable solutions, i ve tried some out before I came across Meteor. Im quite happy with it. Also, I got some special request to customise it a bit more and someone looked at my code and did it for me. Nice customer support!

MISM
Germany
21 days using the app
Helium replied July 6, 2023

Helium started out as a design and development agency before building apps, so it's no surprise our templates stand out among the competition. Glad you agree!

Thanks for using Meteor, and don't hesitate to reach out if we can assist with anything else!

February 16, 2023

This app is very easy to work with, isn't too complicated and offers amazing options. Looks very professional, works perfectly and adds that little bit of "extra" to our website. Thanks to the Helium team for making such a perfect app!

SurfaceScience
Canada
Almost 2 years using the app
Helium replied February 17, 2023

Love that little "extra" -- thanks for using Helium apps!

March 5, 2023

This Mega Menu app is incredibly ease to use and customize and has much more accommodating pricing tiers compared to the other apps. I did need to reach out to their support team for one installation issue which they quickly addressed. The app is solid and has been a great tool for my store. Highly recommend.

Romp-at-Home
United States
24 days using the app
Helium replied March 6, 2023

Solid feedback, thanks for using Helium apps!

Edited May 9, 2023

Change one star to 4 stars
应用程序很容易使用
But like another comment, if you want to get the fast response, you need to write here not by email. That's why I do not give 5 stars.

測試
Taiwan
About 2 months using the app
Helium replied May 8, 2023

Hi again we still don't have any record of you reaching out from your shop email. It's possible your message got caught by a spam filter, but we looked and couldn't find it.

Using the app's chat widget is a guaranteed way to get in touch with us; you'll get a response within 24 hours M-F (and usually much faster than that)

February 7, 2023

I love the app. Worth the monthly cost because it's so beautiful and customizable. I had an amazing experience with support getting the new menu to show on my site. I highly recommend this app!

Dotworkz Systems
United States
About 2 months using the app
Helium replied February 7, 2023

Thanks for your review! Glad we could assist

March 13, 2023

Incredible looking app and fantastic support. I had some issues integrating it with my theme and I received a response and a solution to my problem right away, and communication has been great. I switched over from another mega menu app and am really happy I did.

Attachments King
United States
1 day using the app
Helium replied March 13, 2023

We're happy you made the switch too! Thanks for choosing Meteor

December 21, 2022

Excellent app that is easy to use and delivers an amazing result. Support team is thorough and quick to respond - I was having issues after changing themes and they were quick to jump on and rectify the code conflict as well as keep me informed what was being changed. Thanks!

CableHUB
Australia
Over 4 years using the app
Helium replied December 22, 2022

Thanks so much for taking the time to share your experience!

July 18, 2023

The menu works great, had an issue when we tried to upgrade to a shopify 2.0 theme and the customer service was excellent, they addressed it right away and our menu was up and running the same day.

BIOS APOTHECARY
United States
Almost 4 years using the app
Helium replied July 20, 2023

Thank you for your review! We're happy that we could help you get things up and running. We take customer support seriously and we're happy it made a difference for you

Edited June 16, 2023

Adds a extra layer to your navigation, which exponentially expands the number of collections your navigation can handle. Brilliant if you have lots of product. The support is Excellent. Support is USA based so there is a 8 hr time difference, but they start chatting bang on 6 PM!

Hollands Country Clothing
United Kingdom
6 months using the app
Helium replied June 16, 2023

Fantastic feedback, thank you so much
I'm glad our US-based support still works for you in the UK!

April 10, 2023

The setup was easy and I was able to setup up the menus quickly. I cannot speak about the support as I have not had use them so far.

Maple and Bass
Canada
About 1 month using the app
Helium replied April 10, 2023

Thanks for your review! We'll count it as a win that you were able to set everything up without contacting support

Our US-based Customer Success team is ready to help if you run into any snafus in the future

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