Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    228
  • 1% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient data migration capabilities, including products, customers, and order history. It's praised for handling complex migrations involving multiple languages and third-party inventory connections. The support team is noted for their professionalism and responsiveness across different time zones. Merchants particularly appreciate the All-In-One Migration Service, which includes a dedicated specialist. The app is also commended for its secure migration process, seamless redirects, and reasonable pricing. Merchants report high satisfaction with the app's performance and value for money.

September 26, 2023

拉尔夫是通过我们的migrati异常on from old OpenCart store to Shopify. Ever since the first migration I set up, which Ralph then helped edit and adapt to our exact requirements, he has always been on hand: quick to answer, efficient and super helpful. The whole process took us over two months, during which time Ralph would check in from time to time to see if he could help with anything as well as giving encouragement after looking at our developing site as it took shape. Nothing was too much bother and the answer was always "Yes no problem, done that, anything else I can help you with?" Thank you!

The Wasabi Company
United Kingdom
3 months using the app
LitExtension replied September 28, 2023

Thank you for sharing your outstanding experience with Ralph and our migration services! We are thrilled to hear that Ralph has been exceptional throughout your migration from your old OpenCart store to Shopify.

Ralph takes great pride in providing efficient and helpful support to our customers, and we are delighted that he was able to meet your exact requirements. It's fantastic to know that he was quick to answer your questions, adapt the migration to your specific needs, and provide valuable assistance throughout the entire process.

We understand that migrations can sometimes be time-consuming, but we are glad that Ralph consistently checked in with you to offer his help and encouragement. We believe in building long-term relationships with our customers, and Ralph's proactive approach demonstrates that commitment.

On behalf of Ralph and the entire team at LitExtension, we would like to express our gratitude for choosing our services. If you ever need further assistance or have any additional requirements, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your kind words and for acknowledging Ralph's exceptional support. We truly appreciate your feedback and look forward to serving you again in the future.

September 1, 2023

We are extremely pleased with the All-In-One migration service provided by LitExtension. Their ability to come up with optimal solutions for e-commerce websites and answer any questions during the process was impressive. They also consistently exhibit their dedication to support the project by responding to detailed emails and maintaining regular contact with clients. In our case, the discussion regarding customization of the migration took some time, but our personal assistant Harry and his team were always there answering all the questions with patience. We highly recommend LitExtension for their exceptional service in large-scale and complex data migration.

Thermaltake USA
United States
4 months using the app
LitExtension replied September 4, 2023

We genuinely appreciate your feedback regarding our All-In-One migration service. At LitExtension, we strive to deliver the best solutions for e-commerce websites while providing impressive support every step of the way. Our team is dedicated to promptly addressing any questions or concerns you may have during the migration process. Whether it's addressing your questions, exploring different options, or finding the optimal solution for your unique requirements, we are committed to providing exceptional support throughout the process. Thank you for highlighting our team's dedication, and we appreciate the opportunity to serve you. We are delighted to be recommended for large-scale and complex data migration, and we look forward to serving you in the future. Thank you for choosing LitExtension for your migration needs.

August 1, 2023

We just completed a very extensive migration from an older eCommerce platform (ShopSite) to Shopify. I simply could not have done this without LitExtension. ShopSite is a very unique platform, and getting all the data out properly was incredibly complex. Yet LitExtension handled it so, so well. They never flinched at the complexity, were 100% capable and professional throughout the entire process, and the result was 100% perfect. I honestly can't believe how well it turned out, and am incredibly grateful for their help. I highly recommend!!!

DanceSupplies.com
United States
3 months using the app
LitExtension replied August 2, 2023

Hi Dance Supplies Team,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with LitExtension during your eCommerce platform migration from ShopSite to Shopify.

We understand that migrating from a unique platform like ShopSite can be incredibly complex, but we are delighted to hear that our team was able to handle it with professionalism and capability. Our goal is to make the process as seamless as possible for our clients, and we are glad to hear that we were able to achieve that for you.

Thank you for placing your trust in us to handle your migration, and we are thrilled to hear that the end result was 100% perfect. We appreciate your recommendation and look forward to the opportunity to work with you again in the future.

Best regards,
The LitExtension Team

September 19, 2023

LitExtensions has been a BLESSING for our business in migrating from vend to shopify POS and balancing/merging our pre-existing data
We couldn't be happier with their efforts :) Highly Recommend

Earth to Life
Australia
15 days using the app
LitExtension replied September 21, 2023

Thank you so much for taking the time to share your positive experience with LitExtensions! We are thrilled to hear that our services have been a blessing for your business during the migration from Vend to Shopify POS and the merging of your pre-existing data.

Our team at LitExtensions is dedicated to providing seamless and efficient solutions for e-commerce platform transitions, and we are delighted to know that we have exceeded your expectations. Your satisfaction is our ultimate goal, and your kind words truly motivate us to continue delivering exceptional service to all our customers.

如果您需要任何进一步的援助或any questions in the future, please don't hesitate to reach out to us. We'll be more than happy to assist you.

Thank you again for your trust in LitExtensions. We highly appreciate your recommendation.

Edited June 27, 2023

一个了不起的专用和彻底的团队。是很ttentive from the beginning, we were concerned about our large order/customer import from 10+ years of data but LitExtension team was able to transfer everything correctly. When dealing with multiple program/applications including an inventory 3rd party connection it was a little worrisome that some orders would be duplicated but they were able to map everything correctly. Would highly recommend using them for your store transfer. We had already imported our products & categories/collections, but I am sure it would have been just as seamless to use LitExtension for this too. Thank you so much LitExtension team!

YesWellness.com
Canada
5 days using the app
LitExtension replied June 27, 2023

Great to hear that you had an amazing experience with our team! It's wonderful to see that our expert was attentive, dedicated, and thorough in transferring your large order/customer data from 10+ years.

Your positive feedback and recommendation for us would undoubtedly be helpful for others who are looking for a reliable store transfer service. Thank you for taking the time to share your experience!

July 17, 2023

Excellent service and support, would certainly use again were it necessary. Prompt and helpful support.

Angela Reed
United Kingdom
20 days using the app
LitExtension replied July 19, 2023

Great to hear that you had an excellent experience with our service and support! Thank you for taking the time to share your positive feedback. We're thrilled that our team was able to provide prompt and helpful support, and we look forward to the opportunity to serve you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Thanks again for choosing our service!

June 12, 2023

Andy was a very helpful representative and he clearly explained all he did during the entire process. Andy was the best part of the entire experience with Lit extension.

Bear Rock Adventures
United States
3 months using the app
LitExtension replied June 12, 2023

Thanks for sharing your positive feedback about Andy and your experience with Lit extension. We're thrilled to hear that Andy went above and beyond to ensure that you were satisfied with the service provided. We'll be sure to pass along your kind words to Andy and the rest of the team at Lit extension.

May 15, 2023

我们必须把我们的商店从一个平台迁移,佤邦sn't well known or easy to migrate. It was SQL based and used asp to render the products. We had been using this product for close to 19 years and finally had to make a change.

With several thousand products and around 4000 customers we had no idea how we were going to pull it off. I found LitExtension while searching migration apps.

For a very reasonable fee they migrated all my products, including photos, and all our customers. The customers even had their order history migrated. They kept in constant contact and were also very patient with us as we needed to get the products over and fine tune the items that had more then 3 variables. We didn't want the customers brought over till we felt the products and the look of the new site was where we needed it to be.

It honestly was a very smooth migration. LitExtension did exactly what they told us they were going to do.

High Gravity Fermentations
United States
About 2 months using the app
LitExtension replied May 16, 2023

Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to assist you in migrating your shop from a platform that wasn't well-known or easy to migrate.

We appreciate your trust in our team and we're glad that we were able to successfully migrate all of your products, including photos, and all of your customers, including their order history. Our team always strives to keep constant communication with our clients and to be patient with them as they fine-tune their products and new site.

We're happy that we were able to provide a smooth migration experience for you and we're grateful for the opportunity to work with you. If you have any further needs in the future, please don't hesitate to contact us.

May 23, 2023

I highly recommend LitExtension for data migration. Their professional technique and excellent customer service, which is both kind and quick to respond, is the best I have ever experienced.

beautyofnewyork.com
United States
2 months using the app
LitExtension replied May 23, 2023

Thank you for taking the time to leave such a positive review! We pride ourselves on providing top-notch service to our customers, and it's always rewarding to see our efforts recognized. If you ever need any assistance with data migration in the future, don't hesitate to reach out to us. Thanks again for your support and recommendation!

April 19, 2023

This is our third migration with this company. This project was much larger that the previous ones with several moving parts that LitExtension handled seamlessly. Their level of expertise went above and beyond our expectations. Their Customer Service is highly responsive. I would highly recommend this company for anyone looking to migrate their store to Shopify for any project large or small.

ThePaintStore2
United States
27 days using the app
LitExtension replied April 19, 2023

Thank you for your kind words, The Paint Store 2 Team. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. We look forward to the next time we’re able to serve you again. Best wishes for your business!

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