Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
    31
  • 0% of ratings are 3 stars
    5
  • 0% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    5
What merchants think

Feedback submitted

Merchants appreciate this app for its reliability, ease of use, and effectiveness in driving customer loyalty. They value its customization options, adjustable reward points, and seamless operation. The app's integration with POS systems and other apps, user-friendly interface, and effective rewards program are also highlighted. Fast support, reasonable pricing, and a generous free plan add to its appeal. The customer service is praised for its quick responses and efficiency. It's recommended for its affordability and value in customer retention.

2023年4月17日

I have recently installed the loyalty app yet find the app very limiting at the moment. Perhaps its because I have opted out for the free 14 trial first and after the onboarding things might improve. I am not impressed as it is user friendly but very limiting.
The service and help I got from Sunny one of the client help representatives was outstanding she helped me find my way around the limited resources of the app and if it were not for her I would have deleted it.
Thank you Sunny for your assistance.

thousand-worlds-91
South Africa
2 days using the app
March 19, 2023

Excellent customer service. Prakash was very helpful in helping me get started. I have only started using this app, so once I have had a chance to work out any issues, I will update my review with more detail.

Zen Athletics
United States
2 days using the app
June 29, 2023

Very happy to cooperate with me and you provided me with everything I needed to solve my problems. Thank you my friend

My fashionmam Store
Hungary
8 days using the app
May 22, 2023

i just install the app so i am looking and check so as per servcice it is good. and for the price it is also looking good

Mungu
India
About 1 hour using the app
July 12, 2022

It's meant to give the user 100 points on sign up and it doesn't do this. Chatted with helpful customer service and apparently the visitor can redeem the points on checkout...but on their account it shows 0 points, so they don't know they have to check out! It just looks like it doesn't work. Have had to uninstall on this basis, but otherwise was quite pleased, good opportunity to rebrand and online chat function was good too.

The Fabric Townhouse
United Kingdom
About 2 months using the app
Joy Loyalty replied July 12, 2022

Hi,
Thank you so much for taking time to give us an honest review. That helps us improve our service better for you and other customers.

Our support team made a test and still saw the points added for Signup action. Please refer to this screenshot: https://imgur.com/a/dbkiQ3Y

在AVADA,we want nothing more than your success and satisfaction. Please check your mailbox for further update.

Thank you
Daisy

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