Joy: Rewards, Loyalty Program,973 reviews

We tried multiple different reward apps that had one issue after another before finally trying out Joy. We should have gone there first! This is a great app that integrates with our site AND the POS which was imperative to our business. Customer service is quick to respond and very helpful. We're saving money after switching from our original app and this app works better for us. Win win!

After testing a few different apps, we found this one to be the most user friendly (and cost effective!) app for an existing store. Other apps were difficult to import customers in correctly without duplication of efforts. Sunny helped me a ton in getting everything done the way we needed it without spending hours messing with it! Highly recommend!

A great app with really friendly, helpful customer service who get back to you straight away. We just moved over from Smile after 4 years as the value for money is way better. Transitioning over 11,000 customers was easy enough and so far we're really happy with it! The only downside is not being able to search for customers by name, as we do a lot of manual alterations so this slows us down a lot, but hopefully this will be implemented in the future.

Fantastic app and even better customer service! Great user experience and interface, easy integration with website, loads of options for customers to earn points, and loads of ways to customise to suit your needs and requirements. Plus, clear product roadmap with customer feedback being put into development. Highly recommend!

I just went through so many of the Loyalty apps. Some I could not figure out and others wanted to over charge for integrations. You would get one per tier. This app integrates perfectly with judge.me and klayvio which is perfect for us. It was easy to figure out the adding options for earning and spending. Wow. I am so happy I found this! I am been like wasting so much time on others who made me email back and forth.. with no help. And the customer chat service app is amazing. There is a chat right in the app and the response was quick. Hana helped me and she provided fantastic support. So excited and relieved I can stop wasting time.

Great app for rewards! I installed and uninstalled several different reward apps because most would only do part of what I wanted, but not everything. I love that this one connects with POS and online, so my customers can shop in store then redeem points online. Any questions I've had about using the app have been promptly answered, and support is kind and helpful. Definitely recommend.

This is another fantastic app from Avada. So many free features that will keep customers coming back. Awesome rewards program, with lots of customizations, the paid features look awesome as well. Customer service is hands down one of the best around. Thanks Hana, she's amazing!!!!

Easy to use! There were some things that I had to get fixed from the support team but they did it right away! Supportive Team for sure. I took away 1 star just because the "Branding" part needs more freedom for user customization. But must have app!

So far, this app has been a seamless and simple experience! Especially compared to the other apps we have been trying (for months!). Works well with our POS app and the information auto-populated. And, a simple CSV upload for customer data. We are very happy to have found the Joy: Rewards app!

我一直在使用这个应用一段时间了。我使用several apps and marketplaces for my store and can have about forty (40) different tabs up at once so I don't have time to read through tutorials or watch several videos on how to get things done. I contacted Avada's customer service and emailed both Juliana and Emily. They both responded very quickly and sent detailed info on how to fix the problem myself. I was having an issue with uploading my logo, Emily asked me to send my logo to her via email so that she could upload it for me. This situation was handled within 15 minutes if that... They most certainly have one great customer service team.